NBCUniversal Telemundo Enterprises Technographics
NBCUniversal Telemundo Enterprises Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NBCUniversal Telemundo Enterprises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 NBCUniversal Telemundo Enterprises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NBCUniversal Telemundo Enterprises has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Ticketmaster for Reservation and Booking Management in 2023, Conviva for Analytics and BI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NBCUniversal Telemundo Enterprises is running and its propensity to invest more and deepen its relationship with UKG , Ticketmaster , Conviva or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NBCUniversal Telemundo Enterprises revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NBCUniversal Telemundo Enterprises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NBCUniversal Telemundo Enterprises Tech Stack and Enterprise Applications
NBCUniversal Telemundo Enterprises HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015, NBCUniversal Telemundo Enterprises deployed UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform. The implementation placed UKG Workforce Central at the center of Telemundo's workforce operations to standardize timekeeping and scheduling across its U.S. business units, supporting roughly 2,000 employees. The deployment is referenced via Telemundo's Kronos-hosted URL, indicating active use of the application for employee and manager access.
Configuration focused on core Workforce Management functional modules, including time and attendance, advanced employee scheduling, absence management, labor transaction capture, and reporting and workforce analytics. UKG Workforce Central was configured to provide employee self-service schedule access and manager scheduling tools for shift assignment, exceptions handling, and schedule publishing. These module configurations align with media production and broadcast scheduling workflows and standard timekeeping controls.
Architecturally, the implementation centralized roster controls, time stamp aggregation, schedule master data, and workforce reporting to create a single source of record for staff scheduling and hours tracking. The UKG Workforce Central deployment served HR, operations, and production scheduling teams within Telemundo, instrumenting roster and time data for operational planning and compliance. System access points were exposed through internal portals and the vendor-hosted endpoint referenced by the Telemundo Kronos URL.
Governance emphasized timekeeping integrity through manager approval workflows, exception review processes, role based access controls, and audit trail capture to support policy enforcement and compliance needs. Process changes included standardized schedule publication and centralized oversight of hours and exceptions, shifting schedule management from decentralized team practices to an application driven workflow. The narrative reflects the implementation of UKG Workforce Central within NBCUniversal Telemundo Enterprises as a focused Workforce Management solution.
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NBCUniversal Telemundo Enterprises ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ticketmaster | Legacy | Ticketmaster | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 NBCUniversal Telemundo Enterprises deployed Ticketmaster on its website to manage event ticketing and audience reservation workflows. Ticketmaster, categorized as Reservation and Booking Management, is embedded on Telemundo.com to surface event listings and to capture ticket purchases directly through the publisher site. The implementation supports promotional events and live programming tickets, with operational ownership aligned to marketing and events teams responsible for on-site ticket merchandising and campaign-driven inventory allocation. Scope is focused on the Telemundo website front-end, where Ticketmaster serves as the primary reservation and checkout interface.
Configuration centers on core Reservation and Booking Management capabilities, including event catalog presentation, interactive seat selection, checkout orchestration, and order management with customer data capture for ticket fulfillment. Deployment is implemented as a web-embedded booking flow, integrating the Ticketmaster checkout experience into Telemundo.com sessions and steering orders into Ticketmaster order processing. Governance emphasizes centralized control of ticket inventory and booking workflows by the events and promotions operations teams, with content teams managing event metadata and creative placement on the site. The narrative reflects a publisher-facing booking deployment where Ticketmaster is the transactional backbone for on-site ticket sales.
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NBCUniversal Telemundo Enterprises Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conviva | Legacy | Conviva | Analytics and BI | Analytics and BI | n/a | 2025 | 2025 |
In 2025 NBCUniversal Telemundo Enterprises deployed Conviva as an Analytics and BI solution on its public site Telemundo.com. The Conviva implementation is focused on real-time audience and streaming video measurement for the Telemundo digital property, instrumenting video playback and session telemetry across web pages that deliver streaming content.
Conviva was configured to capture player telemetry, session-level metrics, quality of experience indicators, and engagement signals, and to surface these through dashboards, alerts, and reporting workflows. Functional capabilities implemented align with Analytics and BI expectations, including real-time analytics, audience measurement, QoS monitoring, and content performance dashboards.
The deployment uses client-side instrumentation on the Telemundo website to feed streaming telemetry into Conviva, providing data consumers in digital product, engineering, editorial, and ad operations with event-level and aggregated views. Integration patterns follow web player tagging and API ingestion common to site-based analytics, with data exposed to operational dashboards and stakeholder reporting.
Operational governance centered on a standardized measurement taxonomy and role-based dashboard access for digital product and ad operations teams, with alerting workflows to surface regressions in viewer experience. The narrative emphasizes NBCUniversal Telemundo Enterprises Conviva Analytics and BI alignment with digital video measurement and operational analytics for Telemundo.com.
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NBCUniversal Telemundo Enterprises Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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NBCUniversal Telemundo Enterprises CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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NBCUniversal Telemundo Enterprises ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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NBCUniversal Telemundo Enterprises TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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NBCUniversal Telemundo Enterprises PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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NBCUniversal Telemundo Enterprises IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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NBCUniversal Telemundo Enterprises CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at NBCUniversal Telemundo Enterprises
Apps Being Evaluated by NBCUniversal Telemundo Enterprises Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||