Norwich, 13815, NY,
United States
NBT Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NBT Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2386 NBT Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NBT Bank has purchased the following applications: FIS Relius for Benefits Administration, Pension Administration in 2021, Fiserv DNA Bank Platform for Core Banking in 2020, Fiserv MyCardCreation for Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NBT Bank is running and its propensity to invest more and deepen its relationship with FIS Global , Astron Solutions , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NBT Bank revenues, which have grown to $678.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NBT Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Relius | Benefits Administration, Pension Administration | HCM | n/a | 2021 | 2021 |
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Talent Management | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Fiserv Signature Bank Platform | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Origination System (LOS) | ERP Services and Operations |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv MyCardCreation | Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, NBT Bank implemented Fiserv MyCardCreation, deploying a customer-facing card-design service classified in Content Management to enable debit card personalization. The Fiserv MyCardCreation application provides an image upload workflow, card design preview, and personalization orchestration for debit customers who choose custom art as part of card issuance in the United States, and the bank surfaces the MyCardCreation trademark on its public site as part of the consumer experience.
Operationally, the deployment is focused on customer digital channels and card operations, routing approved artwork into the bank's card production and payments workflow. Functional modules implemented include image upload and validation, design preview and selection, user experience controls, and orchestration for card issuance. Governance and operational ownership center on artwork acceptance rules and integration touchpoints with card issuance and payment processing systems, with responsibilities aligned to digital banking and card operations teams to manage the end to end personalization and fulfillment process. The NBT Bank Fiserv MyCardCreation Content Management deployment supports customer-facing card personalization and card issuance business functions.
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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