Raleigh, 27699, NC,
United States
NC Department of Health and Human Services Division of State Operated Healthcare Facilities Technographics
NC Department of Health and Human Services Division of State Operated Healthcare Facilities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NC Department of Health and Human Services Division of State Operated Healthcare Facilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 NC Department of Health and Human Services Division of State Operated Healthcare Facilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NC Department of Health and Human Services Division of State Operated Healthcare Facilities has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2014, Intuit Mailchimp for Marketing Automation in 2019, Amazon EC2 for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NC Department of Health and Human Services Division of State Operated Healthcare Facilities is running and its propensity to invest more and deepen its relationship with UKG , Intuit , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NC Department of Health and Human Services Division of State Operated Healthcare Facilities revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NC Department of Health and Human Services Division of State Operated Healthcare Facilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NC Department of Health and Human Services Division of State Operated Healthcare Facilities Tech Stack and Enterprise Applications
NC Department of Health and Human Services Division of State Operated Healthcare Facilities HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014, NC Department of Health and Human Services Division of State Operated Healthcare Facilities implemented UKG Workforce Central (ex Kronos Workforce Central) as its enterprise timekeeping platform. The deployment was scoped to address Workforce Management needs across the division, centralizing time and attendance, scheduling, and accrual tracking under a single application.
Configuration work focused on core timekeeping, shift scheduling, absence and leave management, accrual calculations, and standard labor reporting. Implementation artifacts and operating procedures reflected System Administrator responsibilities consistent with 3+ years as a Kronos or other leading timekeeping application System Administrator, including role-based access control, audit logging, and pay-rule configuration.
Operational coverage centered on HR, payroll, and workforce operations teams within DSOHF, with the application serving as the authoritative time record for facility-level time capture and supervisor approvals. The rollout emphasized standardized time entry and approval workflows and institutionalized centralized administration to maintain configuration, scheduling policies, and compliance-related settings.
Governance included formalized system administration ownership, defined approval and exception processes, and training for supervisors and timekeepers to sustain operational discipline. The UKG Workforce Central implementation established a consolidated workforce management platform for the Division of State Operated Healthcare Facilities, with ongoing administrative support to preserve configuration integrity and operational continuity.
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NC Department of Health and Human Services Division of State Operated Healthcare Facilities CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, NC Department of Health and Human Services Division of State Operated Healthcare Facilities implemented Intuit Mailchimp, a Marketing Automation application, on its public website. Intuit Mailchimp is used to manage email campaigns, audience lists, templated communications, and web-embedded signup forms to support the division's outreach and stakeholder communications.
The deployment is web-integrated and leverages Mailchimp's cloud-hosted architecture to capture subscribers from the website and deliver scheduled or ad hoc email distributions. Functional capabilities in use align with common Marketing Automation workflows including campaign creation, audience segmentation, template management, and signup form embedding. Operational coverage is at the Division of State Operated Healthcare Facilities and centers on communications, outreach, and stakeholder notification workflows, with subscriber and list governance managed within division teams.
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NC Department of Health and Human Services Division of State Operated Healthcare Facilities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, NC Department of Health and Human Services Division of State Operated Healthcare Facilities deployed Amazon EC2 to host its public website. The deployment uses Amazon EC2 within the Application Hosting and Computing Services category to provide scalable compute capacity for the division's public-facing web application, and Amazon EC2 is the primary compute platform referenced on the division website.
The implementation provisions Amazon EC2 instances as the compute tier for the web stack, organized into segregated network zones consistent with standard cloud architecture. Configuration and instance lifecycle management support web server and application processes, and the environment is structured to allow instance scaling, image-based provisioning, and routine patch and configuration workflows typical for Application Hosting and Computing Services.
Operational responsibility is held by the Division of State Operated Healthcare Facilities IT and web operations teams, with Amazon EC2 integrated into the division's public website delivery and content workflows. Governance follows state IT provisioning and change control patterns, with EC2 serving as the hosted compute layer that underpins the division website and associated web content operations.
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at NC Department of Health and Human Services Division of State Operated Healthcare Facilities
Apps Being Evaluated by NC Department of Health and Human Services Division of State Operated Healthcare Facilities Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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