Netset Technographics
Netset Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Netset and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Netset employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Netset has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Netset is running and its propensity to invest more and deepen its relationship with Teamtailor , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Netset revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Netset intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Netset Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021 Netset implemented Teamtailor ATS as its Recruiting,Applicant Tracking System and embedded the application into its public career site. Netset is a Sweden based professional services firm of about 50 employees and the Teamtailor ATS is surfaced on career.netset.com to manage external job listings and candidate intake.
The Teamtailor ATS deployment emphasizes core applicant tracking functionality, including job posting management, career site content and employer branding, candidate intake and profile storage, configurable hiring pipelines and status tracking, and interview scheduling. Configuration appears proportionate to a small professional services firm, with workflow templates, automated candidate notifications, and role based candidate review processes typical of Recruiting,Applicant Tracking System implementations.
Operational coverage centers on HR and hiring managers, centralizing requisition creation and candidate review within a cloud SaaS application and consolidating candidate data via the public career site. Governance measures were aligned to standardize pipeline stages, communication templates, and access controls for recruiters and hiring managers, with the implementation focused on career site integration and recruiting operations rather than broader HRIS consolidation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Netset implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment leverages core Google Workspace capabilities such as Gmail, Google Calendar, Google Drive, Docs, Sheets, Slides, and Google Meet to provide cloud-native email, document collaboration, and virtual meeting workflows across the firm. The adoption is referenced on Netset's website and reflects a vendor relationship with Google for Collaboration services.
The implementation is scoped to a 50-employee professional services organization based in Sweden, with configuration aligned to company-wide usage rather than segmented pilot deployments. Administrative governance is managed through the Google Workspace admin console, employing standard domain configuration and account management controls to enforce access, shared drive policies, and collaboration settings. Google Workspace (Formerly Google G-Suite) thus supports business functions including client-facing project teams, internal operations, and executive communication, with operational terminology centered on collaboration, content co-editing, and unified communications.
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Netset implemented Zendesk Service as its Customer Support application and embedded the solution on its public website. Netset is a Sweden based professional services firm of approximately 50 employees, and the rollout used a cloud hosted SaaS deployment model with the web integration serving as the primary customer intake on the site. Zendesk Service was positioned to centralize inbound requests for client services and account management teams, providing a single support intake point and agent interface accessed through the website. The implementation scope emphasized agent facing ticket queues, public self service content, and a web delivered support channel.
Configuration work focused on Zendesk Service functional modules typical for Customer Support deployments, including ticketing, web widget based self service, knowledge base publishing, multi channel capture for web and email, and role based agent permissions. Automation centered on routing rules, service queues, and SLA oriented lifecycle workflows to align with small team support operations. Governance and process changes included defining agent roles, escalation paths, and ticket lifecycle ownership for the support organization in Sweden, with content management and workflow configuration maintained by internal operations and support leads. Zendesk Service was restated in configuration and governance documentation to ensure continuity between the website embedded interface and agent workflows.
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Marketing Automation | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Netset
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Apps Being Evaluated by Netset Executives
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