Kent, DA8 1EW,
United Kingdom
Neville UK Plc Technographics
Neville UK Plc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Neville UK Plc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 81 Neville UK Plc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Neville UK Plc has purchased the following applications: SAP Business One for ERP Financial in 2015, LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Neville UK Plc is running and its propensity to invest more and deepen its relationship with SAP , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Neville UK Plc revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Neville UK Plc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Neville UK Plc Tech Stack and Enterprise Applications
Neville UK Plc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Neville UK Plc implemented SAP Business One as its ERP Financial system. The deployment supported the company’s catering and light kitchen equipment supply business and centralized core finance, accounts receivable, and credit control workflows. SAP Business One was adopted by the finance team, credit control staff, and purchase ledger function to manage cash posting, ledger updates, and target-based cash flow forecasts.
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Neville UK Plc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Neville UK Plc deployed LiveChat on their website. Neville UK Plc implemented the LiveChat application under the Chatbots and Conversational AI category to provide real time customer messaging and on site conversational engagement for its retail storefront.
Deployment centered on the website embedded chat widget delivering live agent messaging, session transcripts, canned responses and basic automation and routing features that are typical for Chatbots and Conversational AI. Operational ownership resides with ecommerce and customer service teams, who use chat transcripts and response templates to align support workflows and training. Governance activities included configuring user roles, access controls for conversational logs, and templated response libraries to standardize customer interactions. The LiveChat application is implemented as an external website service instrumented to handle front line customer inquiries on nevilleuk.com.
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Neville UK Plc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Neville UK Plc deployed Microsoft 365 as its primary Collaboration platform. The implementation delivered cloud-hosted email, productivity applications and collaboration capabilities to support corporate, merchandising and customer service functions across the United Kingdom, covering its 81 employees. The company exposes Office 365 Mail on its website, indicating Exchange Online is used for public-facing email routing for contact and notification flows.
The Microsoft 365 deployment was configured to provide typical Collaboration modules including Exchange Online for mail, SharePoint Online for document libraries and Microsoft Teams for internal messaging and meetings. Architecture centered on a single cloud tenant with centralized account management and cloud identity and access controls, and email routing integrated with the website contact endpoints. Governance emphasized tenant-level administration, user provisioning and mailbox routing policies to align operational workflows for a small retail organization.
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Neville UK Plc eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2017 | 2017 |
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Neville UK Plc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Neville UK Plc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Neville UK Plc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Neville UK Plc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Finance Director | Director | Finance | ||||
| Credit Controller | Director | Finance |
Apps Being Evaluated by Neville UK Plc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||