Northallerton, DL6 3LF,
United Kingdom
New Generation Vets Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by New Generation Vets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 New Generation Vets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New Generation Vets has purchased the following applications: IDEXX Animana for Medical Practice Management in 2015, Automattic Jetpack CRM for CRM in 2017, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New Generation Vets is running and its propensity to invest more and deepen its relationship with IDEXX Laboratories , Automattic , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New Generation Vets revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New Generation Vets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IDEXX Laboratories | Legacy | IDEXX Animana | Medical Practice Management | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015 New Generation Vets implemented IDEXX Animana, a Medical Practice Management application, to centralize clinical and administrative workflows for its ambulatory veterinary practice. The deployment used IDEXX Animana as a cloud based service, which the practice identified as ideal for mobile patient visits and for replacing paper based record keeping.
Configuration emphasized patient clinical records, treatment protocol management, appointment scheduling, and document management, leveraging Animana templates and workflow automation common to Medical Practice Management systems to reduce manual paperwork. The implementation concentrated on protocol standardization and clinical templates to support consistent ambulatory treatments and documentation during off site consultations.
Operational scope covered clinical teams and front desk administrative staff across the practice, enabling remote access to patient history and documentation during visits. Integrations were not specified, the architecture relied on the cloud hosted IDEXX Animana platform to remove paper trails and provide centralized, role based access to records.
Governance focused on practice level process standardization and staff training to embed the new digital workflows, with rollout across clinical and administrative users. New Generation Vets stated that IDEXX Animana is extremely user friendly and significantly reduces the time spent on paperwork and protocols, and the cloud based approach eliminated worries about paper trails.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017 New Generation Vets implemented Automattic Jetpack CRM on their WordPress website, deploying Automattic Jetpack CRM as the primary CRM for client contact management and web lead capture. The implementation is web-embedded and centered on the practice website, aligning the application and the CRM with front-office client intake workflows.
Configuration emphasized contact management and web form capture, with activity timelines, contact segmentation, and custom fields used to align animal patient and owner records. Automattic Jetpack CRM was provisioned to maintain consolidated client histories and communications, reflecting standard CRM functional modules for small professional services practices.
The deployment runs within the clinic website environment, leveraging WordPress hosting to host the CRM plugin and store CRM records co-resident with site data. Operational coverage includes front-desk administration and client communications, with the CRM serving clinical staff and practice management for outreach and recordkeeping.
Governance is implemented through site-level administration and CRM user controls, configuring access for practice administrators and staff to manage contacts and follow-up workflows. The narrative focuses on the structure and operational alignment of Automattic Jetpack CRM as the CRM for New Generation Vets.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021 New Generation Vets implemented Google Cloud Platform (GCP) to provide Application Hosting and Computing Services for their public website. The deployment centralizes hosting and runtime under Google Cloud Platform (GCP), consolidating web serving, compute and media storage for the clinic
website into a cloud-hosted environment aligned with the Application Hosting and Computing Services category.
The implementation scope is narrowly focused on the company website and related client-facing digital infrastructure, with configuration oriented around managed compute to run the site, object storage for assets, and a content delivery layer and DNS services to deliver pages and media. Operational ownership is consistent with a 30 person professional services firm, concentrating on web operations and digital availability, while governance likely emphasizes versioned deployments, certificate management, and routine configuration controls for the hosted application.
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