Somerset, 42503, KY,
United States
NewLife Industries Technographics
NewLife Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NewLife Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 NewLife Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NewLife Industries has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2021, LiveChat for Chatbots and Conversational AI in 2013, Oracle NetSuite SuiteCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NewLife Industries is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NewLife Industries revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NewLife Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NewLife Industries Tech Stack and Enterprise Applications
NewLife Industries ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, NewLife Industries implemented Oracle NetSuite ERP as its core ERP Financial platform. The US based media firm with roughly 80 employees deployed Oracle NetSuite ERP to centralize financial management and to orchestrate commerce back office functions tied to its public storefront at newlifeshopper.com.
The implementation focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, billing, and order management capabilities. Oracle NetSuite ERP was configured to support transactional posting, invoice generation, and revenue accounting workflows consistent with an integrated finance and commerce back end.
Oracle NetSuite ERP is integrated directly with the company website to capture online orders and to feed sales and invoicing flows into the finance system, enabling a single source for transactional finance records. Operational coverage spans finance, sales operations, customer service, and fulfillment teams within the United States, aligning front end commerce activity with back office financial processing.
Governance was structured around centralized financial controls and role based access inside Oracle NetSuite ERP, with configuration changes managed to preserve accounting controls and period close discipline. The deployment reflects a cloud hosted ERP Financial architecture that consolidates commerce transaction data and core accounting functions under a single SaaS platform.
|
NewLife Industries AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 NewLife Industries deployed LiveChat, implementing LiveChat under the Chatbots and Conversational AI category on its customer-facing web storefront. The deployment is focused on a website-embedded chat widget that provides real-time messaging between site visitors and company representatives, establishing a persistent conversational channel for support and commerce queries.
Configuration aligns with typical Chatbots and Conversational AI capabilities, including a visible chat widget, proactive chat invitations, canned responses and quick replies, visitor session monitoring, chat transcripts, and basic conversational analytics. The LiveChat implementation is configured to capture offline messages and route incoming conversations to designated agent queues, supporting structured handoffs and transcript logging for follow up.
Operational coverage is centered on the NewLife Industries e-commerce site hosted at newlifeshopper.com, with primary users in customer support and online sales functions. The solution is instrumented in the front-end web layer, so chat sessions originate from the website and are managed through the LiveChat application interface, connecting support workflows directly to live visitor sessions.
Governance for the LiveChat deployment emphasizes agent assignment, response ownership, and transcript retention to align with customer service procedures. Rollout appears scoped to the company website and web-based customer interactions, with process changes focused on real-time response workflows and archived conversation records for operational continuity.
|
NewLife Industries eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite SuiteCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, NewLife Industries implemented Oracle NetSuite SuiteCommerce as its eCommerce platform powering its public site https://www.newlifeshopper.com. The deployment centered on Oracle NetSuite SuiteCommerce to provide a unified online storefront, product catalog and merchandising, customer account management, and checkout capabilities for its eCommerce business function in the media sector.
The implementation leveraged SuiteCommerce SaaS storefront architecture to bind front end merchandising and site templates to NetSuite back office processes for order capture, inventory visibility, and financial posting, enabling order management workflows that involve marketing, eCommerce operations, finance, and customer service. Configuration work emphasized catalog taxonomy, pricing and promotions, shopping cart and checkout flows, payment and tax handling, and governance that places content ownership with marketing while fulfillment and order operations remain with operations teams.
|
NewLife Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
NewLife Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at NewLife Industries
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Sales & Business Development | Director | Sales | ||||
| Manager of Marketing Operations | Manager | Marketing |
Apps Being Evaluated by NewLife Industries Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||