NN Group
NN Group Technographics
NN Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NN Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11871 NN Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NN Group has purchased the following applications: In-House ATS for Applicant Tracking System in 2010, Guidewire Canvas for Insurance Claims Management in 2013, SoundHound Houndify AI Platform for Cognitive Computing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NN Group is running and its propensity to invest more and deepen its relationship with In-House Applications , Guidewire , SoundHound Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NN Group revenues, which have grown to $21.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NN Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NN Group Tech Stack and Enterprise Applications
NN Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2010 | 2010 |
In 2010, NN Group deployed In-House ATS, an Applicant Tracking System, on their website. The In-House ATS centralized job posting and candidate application capture through the corporate career site, serving NN Group's talent acquisition and human resources functions. The web-integrated deployment supported public-facing application forms and centralized candidate data capture for recruitment workflows.
Configuration reflected common Applicant Tracking System capabilities, including application intake, resume parsing, candidate workflow tracking, interview scheduling, offer tracking, and recruitment reporting. The In-House ATS was integrated with the NN Group career site for public application routing and connected into internal HR recruiting workflows to support candidate evaluation and hiring approvals. Governance and operational ownership remained with HR and talent acquisition, using standardized recruiting processes and role-based access controls to manage candidate records and workflow approvals.
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NN Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire Canvas | Insurance Claims Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 NN Group implemented Guidewire Canvas for Insurance Claims Management to standardize the claims user experience and streamline claims handling workflows. Guidewire Canvas was configured as the primary UI composition and presentation layer for claims intake, adjudication and case review, providing templated screen sets, configurable layouts and role specific views for claims handlers and adjusters.
The implementation centered on Canvas driven modules for first notice of loss intake, claims lifecycle navigation, notes and attachments management, and configurable task lists to support staged adjudication. Business rule driven form rendering and screen fragments were applied to reduce development cycles for new claim types, and Canvas configuration artifacts were used to enforce consistency in user workflows and data capture.
Operational coverage targeted core claims operations, customer service and adjudication teams, aligning the Guidewire Canvas application with business functions responsible for liability assessment, reserve booking input and legal case documentation. Security and access controls were implemented at the UI layer to reflect role based responsibilities, and Canvas templates were organized to support reuse across product lines within the Insurance Claims Management domain.
Governance focused on Canvas configuration management, with a change control process for screen and form updates and a staged promotion model from configuration sandbox to production. Training and user acceptance activities were scoped for claims handlers and operational leads to operationalize the Guidewire Canvas configuration and sustain ongoing UI iterations.
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NN Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, NN Group implemented the SoundHound Houndify AI Platform as a Cognitive Computing solution to provide an intelligent virtual agent for customer care. The deployment targeted customer self-service and conversational automation within NN Group’s customer care organization, positioning the SoundHound Houndify AI Platform to handle both voice and text interactions across digital channels. The implementation emphasized core Cognitive Computing capabilities, including natural language understanding, intent classification, dialogue management, and conversational orchestration, with configuration focused on domain-specific intent models and scripted-to-open dialogue flows. Integrations were structured around omnichannel front ends and contact center routing, enabling the SoundHound Houndify AI Platform to exchange session context with existing customer care channels and API-driven systems. Governance and operationalization centered on centralized conversational design, iterative model tuning, and runbook-driven handoffs to human agents, with staged rollout managed by the customer care function to expand coverage and refine intent models over time.
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NN Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
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|
Content Management | Content Management |
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2023 | 2023 |
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NN Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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NN Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2012 | 2012 |
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NN Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Test Automation Platform | PaaS |
|
2009 | 2009 |
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Transactional Email | PaaS |
|
2016 | 2016 |
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Transactional Email | PaaS |
|
2020 | 2020 |
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NN Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at NN Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NN Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NN Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NN Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD NN Group Technographics
NN Group is a Insurance organization based in Netherlands,
with around 11871 employees and annual revenues of $21.71 billion.
NN Group operates a diverse technology stack with applications such as
In-House ATS, Guidewire Canvas and SoundHound Houndify AI Platform,
covering areas like Applicant Tracking System, Insurance Claims Management and Cognitive Computing.
NN Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Guidewire and SoundHound Inc..
NN Group recently adopted applications including
Blue Billywig Platform in 2023, SoundHound Houndify AI Platform in 2022 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NN Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NN Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NN Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.