Nordea Bank
Satamaradankatu 5 Nordea,
Helsinki, 20,
Finland
Helsinki, 20,
Finland
358 2007 0000
Banking and Financial Services
Nordea Bank Technographics
Nordea Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nordea Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30157 Nordea Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nordea Bank has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2022, Benify Benefits for Benefits Administration in 2019, Nets Nexi Dispute Management for Dispute Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nordea Bank is running and its propensity to invest more and deepen its relationship with SAP , Benify , Talentech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nordea Bank revenues, which have grown to $14.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nordea Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nordea Bank Tech Stack and Enterprise Applications
Nordea Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Nordea operated SAP ERP ECC 6.0 as its core ERP Financial platform across a mixed database and analytics landscape. The deployment architecture included ECC 6.0 running on DB2, BW on HANA with BW 7.5 on HANA, and SAP Solution Manager 7.1 and 7.2 on DB2, supporting bank-wide financial and reporting workloads for the Nordic banking group headquartered in Finland.
The implementation footprint was managed by an SAP BASIS team, with a documented team of 10 staff located in Mumbai and Bangalore responsible for platform lifecycle tasks. Activities included an EHP upgrade path from EHP0 to EHP8, SSO configuration on NetWeaver 7.5 running on Linux, scheduled system health checks, and routine system refresh procedures covering pre and post steps.
Operational modules and maintenance capabilities centered on system monitoring and job orchestration, with IBM Tivoli Work Scheduler used to monitor background jobs, SARA used for data archiving in ECC and BW, and HANA-specific administration such as user authorization maintenance and calculation view imports. Core platform controls included transport management, DIR backups, and SAP installation procedures executed in coordination with Red Hat OS upgrades.
Change and incident governance was executed through Remedy, where Problem Management, Change Management, and Incident Management tickets were handled as part of daily operations. The configuration and operational model emphasized centralized BASIS responsibilities for system availability, security configuration such as SSO, authorization lifecycle in HANA, and coordination of upgrade and transport processes to maintain the ERP Financial landscape.
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ERP Financial | ERP |
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2025 | 2026 |
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Expense Management | ERP |
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2008 | 2008 |
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Nordea Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benify | Legacy | Benify Benefits | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019 Nordea deployed Benify Benefits as a web-hosted Benefits Administration solution embedded on its public website. Benify Benefits is surfaced on Nordea's site to present pension and benefits information directly to employees and external stakeholders through a vendor-managed interface, aligning the application with Nordea's HR benefits access point.
Configuration emphasizes typical Benefits Administration capabilities including benefit catalogs, pension information presentation, employee self-service enrollment, and communications workflows consistent with the category. The deployment is delivered via the Benify Benefits web interface on Nordea's site, centralizing benefits access and HR communications through the Benify Benefits application without disclosed downstream system integrations.
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2019 | 2020 |
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Onboarding | HCM |
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2019 | 2020 |
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Payroll | HCM |
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2019 | 2020 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2020 |
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Nordea Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nets Group | Legacy | Nets Nexi Dispute Management | Dispute Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Nordea divested its merchant acquiring business to Nets, transferring merchant processing and related operations across the Nordic region. The divestiture included scheme settlement and dispute handling responsibilities for merchants, moving day-to-day chargeback and dispute workflows for the acquired portfolio into Nets operational control. This positioned Nets as the operational owner for merchant dispute processing for Nordea's former acquiring customers across the Nordics.
Nets Nexi Dispute Management was responsible for managing dispute and chargeback workflows for the acquired merchant portfolio, aligned with the Dispute Management application category and encompassing case lifecycle orchestration, evidence collation, and scheme communication capabilities typical of dispute management systems. Operational coverage focused on merchant services and acquiring operations across Nordic countries, with Nets accountable for dispute intake, evidence handling, scheme-facing settlement coordination, and resolution processing for transferred merchants. Governance and operational control for dispute handling moved with the divested business, centralizing dispute processes under Nets operational model and service delivery for the merchant portfolio.
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Nordea Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2012 | 2012 |
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Nordea Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2016 | 2016 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Nordea Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PBX, VoiP and Phone Systems | Collaboration |
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2001 | 2002 |
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Nordea Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2015 | 2015 |
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Nordea Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Nordea Bank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2006 | 2006 |
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Portfolio and Investment Performance and Planning | Investment Management |
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2021 | 2021 |
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Trade Order Management System (TOMS) | Investment Management |
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2010 | 2010 |
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Trade Order Management System (TOMS) | Investment Management |
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2013 | 2013 |
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Trading Platform | Investment Management |
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2015 | 2015 |
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Trading Platform | Investment Management |
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2014 | 2014 |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2016 | 2016 |
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Nordea Bank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Nordea Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Risk Management | TRM |
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2010 | 2010 |
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Risk Management | TRM |
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2010 | 2010 |
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Treasury Management | TRM |
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2006 | 2006 |
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Treasury Management | TRM |
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2015 | 2015 |
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Nordea Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Nordea Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2018 | 2018 |
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Servers, Storage and Networking | IaaS |
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2017 | 2017 |
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Nordea Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Nordea Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Group CFO, Executive Vice President, Head of Group Finance & Business Control | Director | Finance | |
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Head of Group Finance | Director | Finance | |
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Head of Corporate Finance | Director | Finance | |
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CIO Group Functions | CXO | IT | |
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Group CIO | CXO | Finance | |
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Head of IT Strategy | Director | IT | |
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Head of Sourcing Projects | Director | Procurement | |
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Group COO and deputy CEO | CXO | Finance | |
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Head of Group Technology Financial Management | Director | IT | |
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CFO, Head of Finance & Control | Director | Finance | |
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Group Procurement Manager | Manager | Procurement | |
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Head of Cloud Technology | Director | IT | |
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Chief People Officer | CXO | HR | |
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Head of Benefits and Equity Management | Director | HR | |
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Reward Partner | Manager | HR | |
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Head of HR Finland | Director | HR | |
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Head of People Services | Director | HR | |
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Investment Director | Director | Investment | |
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Head of Treasury Models and Analytics | Director | Finance | |
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Portfolio Manager, International Fixed Income | Manager | Investment | |
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Investment Director / Chief Private Banker | Director | Investment | |
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Associate Director - Investment Banking | Corporate Finance | Director | Investment | |
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Experience Director · Customer Experience & Product Strategy | Director | Customer Service | |
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Business Director / FVP, Head of Customer Service, Personal Banking | Director | Customer Service | |
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Customer Insight Analyst | Manager | Customer Service | |
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Head of Marketing and Creative | Director | Marketing | |
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Head of Local Systems FI Capability HPNS and Java | Director | IT | |
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Head of Talent Attraction | Director | HR | |
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People Business Partner for Technology CTO and Group Data Management | CXO | HR | |
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Head of Group People Management Oversight | Director | HR | |
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Head of People and Reward Compliance | Director | HR | |
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Chief Enterprise Architect | CXO | IT | |
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Senior IT Infrastructure Specialist | Non Manager | IT | |
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Group Chief Information Officer & Head of Group Technology | CXO | IT | |
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Chief Technology Officer | CXO | IT | |
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Apps Being Evaluated by Nordea Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nordea Bank IT executives and key decision makers. This section highlights Nordea Bank's latest recorded technology evaluations, including COCC Digital Banking for Digital Banking on 2026-08-20, Microsoft 365 for Collaboration on 2026-07-15, and Thales OneWelcome Identity Platform for Identity and Access Management (IAM) on 2026-07-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nordea Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-20 | Nordea Bank | Evaluated | COCC | COCC Digital Banking | Digital Banking | ERP Services and Operations |
| 2026-07-15 | Nordea Bank | Evaluated | PTC | PTC Windchill | Product Lifecycle Management | PLM and Engineering |
| 2026-07-15 | Nordea Bank | Evaluated | Thales Group | Thales OneWelcome Identity Platform | Identity and Access Management (IAM) | CyberSecurity |
| 2026-07-15 | Nordea Bank | Evaluated |
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Collaboration | Collaboration |
| 2026-06-16 | Nordea Bank | Evaluated |
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Payment Processing | ERP |
| 2026-05-25 | Nordea Bank | Evaluated |
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Servers, Storage and Networking | IaaS |
| 2026-04-29 | Nordea Bank | Evaluated |
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Manufacturing ERP | ERP Services and Operations |
| 2026-04-02 | Nordea Bank | Evaluated |
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Core Banking | ERP Services and Operations |
| 2026-03-27 | Nordea Bank | Evaluated |
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Benefits Administration | HCM |
| 2026-02-25 | Nordea Bank | Evaluated |
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IT Service Management | ITSM |
FAQ - APPS RUN THE WORLD Nordea Bank Technographics
Nordea Bank is a Banking and Financial Services organization based in Finland,
with around 30157 employees and annual revenues of $14.12 billion.
Nordea Bank operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Benify Benefits and Nets Nexi Dispute Management,
covering areas like ERP Financial, Benefits Administration and Dispute Management.
Nordea Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Benify and Nets Group.
Nordea Bank recently adopted applications including
SAP S/4 HANA in 2025, IBM Power Systems in 2023 and SAP ERP ECC 6.0 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nordea Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nordea Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nordea Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.