Morgan Hill, 95037, CA,
United States
North Coast Medical Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by North Coast Medical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 North Coast Medical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that North Coast Medical has purchased the following applications: Tecsys Elite Distribution ERP for Distribution ERP in 2019, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North Coast Medical is running and its propensity to invest more and deepen its relationship with Tecsys , LivePerson , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North Coast Medical revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North Coast Medical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tecsys | Legacy | Tecsys Elite Distribution ERP | Distribution ERP | ERP Services and Operations | n/a | 2019 | 2019 |
North Coast Medical implemented Tecsys Elite Distribution ERP in 2019. The Tecsys Elite Distribution ERP deployment supports Distribution ERP functions across the companys manufacturing, fulfillment, and 3PL warehouse relationships and is managed within the IT organization for a 140 employee, United States based operation.
The implementation centers on ERP administration and extensibility, with explicit responsibilities to develop custom ERP enhancements, tune database tables for application performance, manage user and group permissions, and troubleshoot content and transaction issues. Tecsys Elite Distribution ERP is used alongside BI tooling, with ongoing report development and maintenance in Cognos and Tableau, and the environment requires programming skills in PHP, Ruby, Python and Java to support custom modules and automation.
Integrations are focused on electronic data interchange and third-party fulfillment orchestration, the stack explicitly includes Liason ECS as the EDI engine and administration of EDI transactional codes 850, 855, 810, 856, 940, 943, 947 and AS2. The ERP Administrator role is accountable for sending and receiving all EDI transmissions, coordinating onboarding and operational processes with a Third-Party EDI Partner and new trading partners, and administering Amazon Seller Store transmissions through the firms EDI platform.
Governance and operational model positions the ERP Administrator reporting to the IT Manager in a remote role, with occasional travel to the corporate office in Morgan Hill, CA when necessary. Operational requirements include Linux administration and RHEL certification, VPN and high speed video conferencing capacity, and responsibility for permission governance, partner coordination, and cross-functional support for warehousing and fulfillment processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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