Norwood
Broadway House, 80-82 The Broadway,
Stanmore, HA7 4HB,
United Kingdom
Stanmore, HA7 4HB,
United Kingdom
44 20 8809 8809
Non Profit
Norwood Technographics
Norwood Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norwood and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1250 Norwood employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norwood has purchased the following applications: MHR iTrent HR for Core HR in 2015, Microsoft 365 for Collaboration in 2019, Amazon SES for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norwood is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , Microsoft , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norwood revenues, which have grown to $432.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norwood intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norwood Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Norwood implemented MHR iTrent HR as its Core HR platform to centralize staffing, rostering and payroll for its residential respite services supporting children and young people with severe, complex and profound learning disabilities. The deployment covered HR administration and operational rostering for care homes and related service teams across the United Kingdom.
The implementation configured MHR iTrent HR modules including iTrent People Management and Payroll Systems, with rostering templates designed for shift patterns, on-call duty and medication administration responsibilities. Role-based configurations captured Home Manager, deputy and safeguarding lead responsibilities to support deputizing, referrals, new placements and attendance at service reviews.
Operational integrations were realized within the iTrent environment by aligning staff records, schedules and payroll data so scheduling fed pay calculations and provided staffing visibility. The operational scope included staff delivering personal care, mobility assistance and health care procedures, alongside administrative functions such as facilitation of donor visits.
Governance and process changes were implemented to embed policy and procedure development for infection control into HR and rostering workflows, formalizing on-call rosters and safeguarding responsibilities. Workflows routed deputizing approvals and placement referrals through configured role permissions and scheduling rules inside MHR iTrent HR.
The deployment established MHR iTrent HR as the system of record for Core HR functions supporting Norwood's respite services, consolidating People Management and Payroll Systems to govern role definitions, rostering and payroll alignment.
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Payroll | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Norwood implemented Microsoft 365 as its Collaboration platform. Norwood's public website references Microsoft 365, indicating a tenant level cloud deployment used for staff collaboration and cloud hosted productivity services.
The Microsoft 365 deployment likely encompasses category aligned capabilities such as Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for meetings and chat, and OneDrive for personal file storage, supporting internal communications and document management. Operational governance is expected to include centralized tenant administration and identity based access controls to align with Norwood's organizational scale of 1250 employees and nonprofit compliance needs. This implementation positions Microsoft 365 centrally within Norwood Collaboration for core business functions including staff collaboration, content management and workplace communication.
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Collaboration | Collaboration |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019 Norwood implemented Amazon SES to handle website-driven email delivery for customer facing workflows. Amazon SES, operating in the Transactional Email category, is deployed on Norwood's website to support automated transactional messages and confirmation flows.
The Amazon SES deployment is configured to use standard transactional capabilities including SMTP and API send interfaces, verified sending domains, domain authentication via DKIM and SPF, template-based message rendering, bounce and complaint handling, and suppression lists. Amazon SES is used to centralize template management and delivery controls, with configuration sets and sending policies applied to govern throughput and rate limiting.
Operationally Amazon SES serves Norwood's website workflows, providing email delivery for donor communications, donation receipts, account notifications, and password reset flows. Norwood Amazon SES Transactional Email supports these business functions by separating programmatic transactional sends from other communications channels and by maintaining sender reputation controls tied to the website send domain.
Governance for the Amazon SES implementation centers on verified domain administration, authentication record management, template lifecycle and approval processes, and handling of bounces and complaints to maintain deliverability. Monitoring and alerting practices are implemented around delivery events and suppression activity to enforce consent and unsubscribe handling for the website email footprint.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Norwood
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Norwood Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norwood IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norwood digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Norwood Technographics
Norwood is a Non Profit organization based in United Kingdom,
with around 1250 employees and annual revenues of $432.0 million.
Norwood operates a diverse technology stack with applications such as
MHR iTrent HR, Microsoft 365 and Amazon SES,
covering areas like Core HR, Collaboration and Transactional Email.
Norwood has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MHR (formerly MidlandHR), Microsoft and Amazon Web Services (AWS).
Norwood recently adopted applications including
GoDaddy Webmail in 2020, Microsoft 365 in 2019 and Amazon SES in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norwood’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Norwood’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norwood technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.