AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Nova Credit Union Tech Stack and Enterprise Applications

Nova Credit Union ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fiserv Legacy Fiserv Wisdom ERP Financial ERP n/a 2008 2008
In 2008 Nova Credit Union implemented Fiserv Wisdom as its ERP Financial system to consolidate core finance and accounting operations. Fiserv Wisdom was provisioned to serve finance, accounting, and back office business functions and is referenced in the context of Fiserv’s Wisdom Financial Management Suite offerings for credit unions. The implementation focused on standard ERP Financial capabilities, including general ledger centralization, accounts payable automation, accounts receivable processing, cash management and financial reporting. Configuration work emphasized chart of accounts alignment, period close workflow automation and reconciliations, consistent with Wisdom Financial Management Suite functional patterns for regulated financial institutions. Operational ownership rested with the finance organization, with governance introduced to standardize accounting processes and approval workflows across branch operations. Rollout was structured to prioritize core accounting modules first, followed by broader back-office harmonization, and included staff process changes to support centralized financial control and regulatory reporting.
Nova Credit Union AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Nova Credit Union implemented LiveChat on their website as a customer engagement layer, deploying the LiveChat application within a Chatbots and Conversational AI context to support real time visitor interactions. The implementation emphasizes a web based chat interface embedded across public site pages, positioning LiveChat as the primary conversational channel for retail banking inquiries and digital service support. The deployment centers on standard LiveChat capabilities, including the web chat widget, agent console for live conversations, canned responses and automated greetings, visitor monitoring and chat transcript capture. Operational ownership sits with customer service and digital channels teams, with configuration focused on business hours routing, conversation assignment and transcript retention to support ongoing service workflows and compliance needs.
Nova Credit Union CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Xandr Invest (ex AppNexus DSP) Digital Advertising Platform CRM n/a 2020 2020
In 2020, Nova Credit Union deployed Xandr Invest (ex AppNexus DSP) on its website. The deployment uses Xandr Invest (ex AppNexus DSP) as a Digital Advertising Platform to run programmatic media and audience targeting for the credit union's digital channels. Implementation scope centered on the corporate website as the primary delivery surface supporting campaign activation for marketing. Configuration emphasized demand-side platform capabilities such as real-time bidding, campaign management, creative delivery, audience segmentation, and reporting. Xandr Invest (ex AppNexus DSP) was instrumented to manage bid strategies, frequency controls, and campaign-level measurement consistent with Digital Advertising Platform functional workflows. Operational coverage focused on the marketing and digital channels teams, centralizing programmatic media buying on the website. Governance included tag management, campaign approval workflows, and data collection processes to feed analytics and campaign reporting. The implementation leverages site-level ad integration to execute real-time ad calls and collect performance data for marketing operations.
Marketing Automation CRM 2019 2019
Nova Credit Union IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2019 2019
Nova Credit Union CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Nova Credit Union

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Nova Credit Union Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nova Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nova Credit Union digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Nova Credit Union Technographics
Nova Credit Union is a Banking and Financial Services organization based in United States, with around 100 employees and annual revenues of $8.0 million.
Nova Credit Union operates a diverse technology stack with applications such as Fiserv Wisdom, LiveChat and Xandr Invest (ex AppNexus DSP), covering areas like ERP Financial, Chatbots and Conversational AI and Digital Advertising Platform.
Nova Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Fiserv, LiveChat, Inc. and Microsoft.
Nova Credit Union recently adopted applications including Okta Identity Cloud in 2021, LiveChat in 2020 and Xandr Invest (ex AppNexus DSP) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nova Credit Union’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Nova Credit Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nova Credit Union technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.