NRMA
NRMA Technographics
NRMA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NRMA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 NRMA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NRMA has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Oracle OBIA for Analytics and BI in 2015, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NRMA is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NRMA revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NRMA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NRMA Tech Stack and Enterprise Applications
NRMA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 NRMA implemented Oracle E-Business Suite as its ERP Financial platform. The implementation explicitly included Oracle E-Business Suite Financials, Oracle Business Intelligence and Oracle Hyperion Planning to establish a unified financial management, reporting and planning stack.
The Oracle E-Business Suite Financials configuration targeted standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management and financial reporting, alongside integrated planning via Oracle Hyperion Planning. Oracle Business Intelligence was provisioned to centralize financial reporting and to feed planning and management reporting workflows.
Concurrently Oracle provided Oracle Real-Time Decisions and an Oracle CRM build, with the CRM build scheduled for completion toward the end of the calendar year and deployment to follow in 2014. Oracle Real-Time Decisions was implemented as an automated analytical decisioning layer to deliver recommendations at the point of interaction, and to enable design of service levels and promotions and the ability to reward customer behaviour without requiring routine report requests to IT.
Rollout and governance were structured as a phased program across finance, planning and customer engagement functions, with business user empowerment for promotion and decision configuration highlighted as a process change. The combined Oracle E-Business Suite, Oracle Business Intelligence and Oracle Hyperion Planning implementation positioned NRMA to centralize financial processes and to embed real-time decisioning into customer interaction workflows.
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NRMA Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle OBIA | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015 NRMA implemented Oracle OBIA as an Analytics and BI platform to consume and report on transactional data originating from Oracle E-Business Suite R12.1.3. The deployment was anchored within existing Oracle Applications estates and focused on delivering enterprise reporting and analytic pipelines fed by EBS data.
The implementation architecture included installation of Oracle OBIA alongside Oracle Data Integrator for ETL orchestration, with supporting middleware on Oracle WebLogic and FMW components. Operations documentation and environment management covered multiple Production, Test and Dev Oracle Applications environments at R12.1.3, and the stack was instrumented with Oracle Enterprise Manager 12c plus the Application Management Pack for 12.1.3 for monitoring and lifecycle tasks.
Database and infrastructure capabilities were configured to support the analytic workload, including RAC, ASM, CRS, RMAN backup and recovery, and use of Oracle Data Guard for disaster recovery. Data movement and replication options referenced in the environment included Oracle Streams and GoldenGate, and the team applied Oracle Advanced Compression and schema replication patterns typical of data warehouse deployments.
Ongoing operational governance emphasized cloning and patching processes, using Rapid Clone for Applications cloning, database cloning and refresh workflows, and application and database patch application through Opatch and Adpatch. The implementation included routine WebLogic administration, FMW stack upgrades from 11.1.1.6 to 11.1.1.7, application of PSUs, SSL setup and renewal for R12.1.3, and day to day troubleshooting of Oracle Forms, Apache, Concurrent Manager, Administration and Database components.
Oracle OBIA supported business functions for enterprise reporting and analytic use cases, integrating with custom applications and IDAM for single sign on where required. The configuration and operational model positioned NRMA to centralize ETL, reporting and analytics workloads within the Analytics and BI category while retaining standard Oracle Applications administration and lifecycle practices.
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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NRMA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, NRMA implemented Microsoft 365 as its primary Collaboration platform. NRMA Microsoft 365 Collaboration supports corporate communication, document collaboration and productivity across the organization, and elements of Microsoft 365 are surfaced on NRMA's public website to support content and engagement workflows.
The deployment used standard Microsoft 365 capabilities, including cloud hosted Exchange Online for enterprise email, SharePoint Online for intranet and document management, Teams for real time collaboration, OneDrive for user file sync and Office desktop and web applications for knowledge work. The implementation aligned with Collaboration category functional patterns, providing inbox, document libraries, team channels, file synchronization and collaborative authoring capabilities.
Operational governance emphasized centralized tenant administration, role based access controls, conditional access policies and document lifecycle settings consistent with Collaboration governance practices. The rollout prioritized core corporate functions such as IT, customer service and marketing, and the Microsoft 365 configuration enabled standardized collaboration workflows, content publication and administrative control across the enterprise.
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NRMA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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NRMA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2015 | 2015 |
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Complaint Management | CRM |
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2012 | 2012 |
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CRM | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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NRMA EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2015 | 2015 |
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NRMA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2021 | 2021 |
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NRMA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2015 | 2015 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2015 | 2015 |
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NRMA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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NRMA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at NRMA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Technology Officer | CXO | IT | |
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Senior IT Applications Manager | Manager | IT | |
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Group CFO | CXO | Finance | |
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Group Financial Controller | Director | Finance | |
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IT Project Manager | Manager | IT | |
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Finance Director | Director | Finance | |
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Senior Finance Manager | Manager | Finance | |
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Apps Being Evaluated by NRMA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NRMA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NRMA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD NRMA Technographics
NRMA is a Government organization based in Australia,
with around 1500 employees and annual revenues of $500.0 million.
NRMA operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle OBIA and Microsoft 365,
covering areas like ERP Financial, Analytics and BI and Collaboration.
NRMA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Microsoft.
NRMA recently adopted applications including
DocuSign eSignature in 2021, Atlassian Jira Service Desk in 2021 and Oracle CX Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NRMA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NRMA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NRMA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.