Conshohocken, 19428, PA,
United States
NSM Insurance Group Technographics
NSM Insurance Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NSM Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 NSM Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NSM Insurance Group has purchased the following applications: Workday Financial Management for ERP Financial in 2021, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2019, Vertafore AMS360 for Agency Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NSM Insurance Group is running and its propensity to invest more and deepen its relationship with Workday , iCIMS , Vertafore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NSM Insurance Group revenues, which have grown to $241.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSM Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NSM Insurance Group Tech Stack and Enterprise Applications
NSM Insurance Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, NSM Insurance Group implemented Workday Financial Management. Workday Financial Management was deployed as an ERP Financial application to centralize core finance operations and billing workflows for the insurer.
The deployment focused on standard financial modules typical for the category, including general ledger configuration, accounts receivable and billing workflows, cash and bank reconciliation processes, and month end close orchestration. Workday Financial Management supported creation of agency invoices and commission billing processes used to bill more than 2 million dollars in commission monthly for direct bill policies, and it was used to produce consistent financial reporting needed by finance teams.
Operational use of Workday Financial Management spanned finance, accounts receivable, billing, and internal audit functions, with finance staff working alongside other ledger and agency systems such as Concept One, AFW, and AMS360. The application was positioned within back office accounting and program director workflows, and it was used to communicate billing and collections activity with carriers and brokers.
Governance and process work emphasized SOX compliance and separation of duties, with accounting staff harmonizing and streamlining procedures, creating repeatable templates, and mainstreaming spreadsheet processes into formal workflows. The configuration supported month end close tasks, bank reconciliations, internal audit backup production, and AR monitoring and collection activities, aligning Workday Financial Management to NSM Insurance Group business functions in finance and billing.
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Expense Management | ERP |
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2022 | 2022 |
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NSM Insurance Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, NSM Insurance Group deployed iCIMS Recruit Applicant Tracking System as its Applicant Tracking System and embedded the product on the corporate careers website. The iCIMS Recruit Applicant Tracking System is published on NSM's careers portal and functions as the primary channel for job postings and external candidate applications. Deployment emphasized centralizing online applicant intake and standardizing candidate workflows across recruiting and HR.
Configured to deliver common Applicant Tracking System capabilities, the implementation consolidated requisition management, applicant tracking, resume parsing, candidate communication, and configurable hiring workflows for Talent Acquisition and HR teams. Administration and governance are managed by corporate HR and recruiting, with career site controls and recruiter-facing dashboards supporting daily hiring operations. The iCIMS Recruit Applicant Tracking System serves as the institutional point for sourcing, screening, and candidate lifecycle orchestration across NSM Insurance Group's United States hiring operations.
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Core HR | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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NSM Insurance Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vertafore | Legacy | Vertafore AMS360 | Agency Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, NSM Insurance Group implemented Vertafore AMS360 as its Agency Management platform to support accounting, billing, and accounts receivable operations across the company. The deployment targeted core insurance back office functions and direct billing workflows, with primary operational ownership in accounting and billing teams including Direct Billing Specialists and AR specialists.
Vertafore AMS360 was used for commission billing and direct bill processing, agency invoicing for large corporate clients, accounts receivable monitoring, and month end close activities such as bank reconciliations. Configuration work emphasized billing automation and standardized reporting templates, and staff created Excel templates and mainstreamed processes to increase operational efficiency while using AMS360 for accurate invoice creation and commission posting.
Operationally, AMS360 was operated alongside multiple ledger and ERP systems that NSM staff learned and used, including Workday, Concept One, and AFW, without explicit third party integration details provided. The application supported routine communications with carriers and brokers and daily transaction workflows, including transmitting internal bank transfers and reconciling bank versus book postings for program directors and internal stakeholders.
Governance and controls were enacted through adherence to SOX compliance practices and separation of duties reviews embedded in process workflows, and the system produced backup support for internal audits. Vertafore AMS360, as the Agency Management system, was central to billing over 2 million dollars in commission monthly for Direct Bill policies and to AR processes for multi-million dollar agency invoicing.
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Insurance ERP | ERP Services and Operations |
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2014 | 2014 |
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Insurance Policy Administration | ERP Services and Operations |
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2018 | 2018 |
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NSM Insurance Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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NSM Insurance Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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NSM Insurance Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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NSM Insurance Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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NSM Insurance Group Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2022 | 2022 |
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NSM Insurance Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2015 | 2015 |
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API Management | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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NSM Insurance Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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NSM Insurance Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at NSM Insurance Group
Apps Being Evaluated by NSM Insurance Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||