Singapore, 629117,
Singapore
NTUC Fairprice Co-Operative Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NTUC Fairprice Co-Operative Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 NTUC Fairprice Co-Operative Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NTUC Fairprice Co-Operative Limited has purchased the following applications: Shrivra QuickInvoicer for AP Automation in 2023, Shrivra HRMWage Time Off for Absence and Leave Management in 2023, Manthan Retail Analytics for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NTUC Fairprice Co-Operative Limited is running and its propensity to invest more and deepen its relationship with Shrivra , SAP , CyberSource, Visa company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NTUC Fairprice Co-Operative Limited revenues, which have grown to $2.45 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NTUC Fairprice Co-Operative Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shrivra | Legacy | Shrivra QuickInvoicer | AP Automation | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, NTUC Fairprice Co-Operative Limited deployed Shrivra QuickInvoicer to automate accounts payable processes as part of its AP Automation efforts within the retailer's finance operations in Singapore. The deployment targeted AP teams responsible for invoice intake, review, coding and vendor payment coordination.
Shrivra QuickInvoicer was configured to provide optical character recognition invoice capture, automated data extraction, invoice validation and tolerance checking, three way matching and exception routing, along with configurable approval workflows and a centralized invoice repository. The implementation included supplier-facing invoice submission and query handling capabilities to reduce manual touchpoints and standardize invoice processing.
Operational integration focused on orchestrating handoffs into core finance workflows including coding, approval routing and payment preparation while preserving audit trails and invoice lineage for compliance and month end activities. Intake channels for the rollout followed AP Automation patterns such as supplier portal uploads and email capture, consolidating incoming invoices into a single processing queue for AP operators.
Governance updates introduced approval service levels, exception resolution procedures and role based access controls to enforce invoice routing and sign off policies across accounts payable. This deployment is identified from Shrivra's public client listing rather than a dedicated case study, and the expected outcome described in that context was streamlined invoice processing and faster vendor payment cycles.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shrivra | Legacy | Shrivra HRMWage Time Off | Absence and Leave Management | HCM | n/a | 2023 | 2023 |
In 2023 NTUC FairPrice Co-Operative Limited implemented Shrivra HRMWage Time Off as an Absence and Leave Management solution across its Singapore retail estate, applying the application to manage employee leave entitlements and reporting for a workforce of approximately 10,000. Shrivra HRMWage Time Off is referenced by the vendor as part of its HR/time-off capabilities and the deployment is described in the context of retail location coverage in Singapore.
The implementation centers on the HR/time-off module functionality, including configurable leave entitlement rules, absence tracking, accrual calculations, approval workflows, and operational reporting consistent with Absence and Leave Management systems. Shrivra HRMWage Time Off was configured to enforce policy-driven entitlements and to deliver role-based approval chains for store managers and HR administrators, supporting standard leave lifecycle processes from request to recording.
Operational scope appears to span central HR teams and decentralized store management across FairPrice retail locations in Singapore, providing a single point for leave reporting and entitlement administration. Governance emphasis is on standardized leave policy configuration and centralized reporting to improve consistency of absence data across sites, with incremental rollout and configuration guided by vendor feature sets rather than a published case study.
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Applicant Tracking System | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algonomy | Legacy | Manthan Retail Analytics | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, NTUC FairPrice Co-Operative Limited implemented Manthan Retail Analytics to enable in-store real-time personalized targeting. The deployment leveraged Analytics and BI capabilities to drive contextual promotions, digital engagement, and market-basket expansion across FairPrice supermarket locations in Singapore.
The implementation used Manthan Retail Analytics modules aligned to real-time personalization and a Customer Data Platform to consolidate shopper events and segment profiles. Configuration focused on real-time rules, session and event evaluation, and content selection to deliver contextual notifications at the point of store interaction.
Indoor positioning and beacon technology were integrated to trigger contextual notifications, linking physical store signals into the retail analytics engine and campaign orchestration workflows. Operational coverage centered on store-level execution and the marketing and merchandising functions that manage promotions and customer engagement in stores.
Governance established targeting rule sets and promotion eligibility workflows to align marketing, merchandising, and store operations. Outcomes reported in the case study included improved in-store engagement and more contextual promotions using Manthan Retail Analytics.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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