NTUC Health
NTUC Health Technographics
NTUC Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NTUC Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 NTUC Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NTUC Health has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, Unit4 Prosoft HRMS for Core HR in 2015, SAP BusinessObjects for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NTUC Health is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , UNIT4 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NTUC Health revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NTUC Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NTUC Health Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, NTUC Health initiated an SAP S/4 HANA implementation for ERP Financial across the organization. The program centralized financial processes and governance for a finance organization of 30 professionals spanning Finance Operations, Financial Planning and Analysis FP&A, Grants Management and Centralised Billing. The project followed an aggressive nine month implementation timeline and launched in January 2019.
The SAP S/4 HANA deployment encompassed core ERP Financial capabilities including automated purchase to pay workflows, inventory management, grants tracking and centralised billing. A parallel pilot targeted financial reporting and planning on SAP Business Intelligence BI and SAP Business Planning and Consolidation BPC, both of which were moved into production in February 2019.
Architecturally the solution implemented a transactional data flow from SAP S/4 HANA to BPC and BI systems, establishing a one source of truth database that combined financial and business data elements to preserve data integrity for decision making. Integrations were explicitly configured with HR systems and dental clinic systems to align payroll and service revenue data with the central finance ledger.
Governance included enterprise level rollout oversight and a pilot to validate planning and consolidation workflows before full production cutover, while finance leadership assumed operational control of process orchestration across affected functions. The program documented operational efficiencies including annualised productivity savings of 800 hours as part of the implemented automation for purchase to pay, inventory and grants processes.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Prosoft HRMS | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, NTUC Health implemented Unit4 Prosoft HRMS to address forward-looking organizational needs and to contribute to the digital transformation of the HR function. The Unit4 Prosoft HRMS deployment centralized Core HR processes for NTUC Health, consolidating employee master data and core workforce administration into a single system of record.
Implementation focused on configuring Unit4 Prosoft HRMS modules aligned to Core HR functionality, including employee records, organizational management, absence and leave tracking, and workflow automation for personnel lifecycle events. The rollout established standardized HR governance and process controls across NTUC Health business functions, positioning the HR organization to manage payroll interfaces and HR administration from a unified Core HR platform.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BusinessObjects | Analytics and BI | Analytics and BI | n/a | 2018 | 2019 |
In 2018 NTUC Health deployed SAP BusinessObjects as a pilot for financial reporting and planning within its Analytics and BI estate. The SAP BusinessObjects pilot was run alongside a broader SAP S4/HANA program and targeted consolidated financial reporting and forecasting capabilities for the finance organization.
The implementation focused on core analytics and planning capabilities, using SAP BusinessObjects for reporting and SAP Business Planning and Consolidation BPC for budgeting and forecasting. Functional scope included financial reporting, planning and forecasting workflows, and data model consolidation, while proposed process automations targeted purchase to pay, inventory management, grants tracking and centralized billing.
Architecturally the effort established a data pipeline from S4/HANA into BusinessObjects and BPC, with the project lead designing the flow of transactional data to create a single source of truth that combined financial and business data elements. Integrations explicitly included the SAP ERP S4/HANA source and planned connections to HR and dental clinic systems to ensure unified reporting across operational and clinical data domains.
Operational governance covered the finance organization directly, with oversight of a 30 person finance team spanning Finance Operations, FP&A, Grants Management and Centralised Billing, and the pilot transitioned into live systems in early 2019 with SAP S4/HANA launching in January 2019 and BusinessObjects and BPC going live in February 2019. The implementation team reported annualised productivity savings of 800 hours and emphasized improved data integrity through the single source of truth design.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2019 |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at NTUC Health
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by NTUC Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NTUC Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NTUC Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD NTUC Health Technographics
NTUC Health is a Distribution organization based in Singapore,
with around 50 employees and annual revenues of $17.0 million.
NTUC Health operates a diverse technology stack with applications such as
SAP S/4 HANA, Unit4 Prosoft HRMS and SAP BusinessObjects,
covering areas like ERP Financial, Core HR and Analytics and BI.
NTUC Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and UNIT4.
NTUC Health recently adopted applications including
Hubspot Marketing Automation in 2021, Atlassian Jira Service Desk in 2021 and Recruiterpal in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NTUC Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NTUC Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NTUC Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.