Odido Netherlands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Odido Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Odido Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Odido Netherlands has purchased the following applications: Totara Talent Experience Platform for Talent Management in 2020, Ericsson Charging & Billing for OSS/BSS in 2023, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Odido Netherlands is running and its propensity to invest more and deepen its relationship with Totara Learning , Ericsson , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Odido Netherlands revenues, which have grown to $2.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Odido Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Totara Learning | Legacy | Totara Talent Experience Platform | Talent Management | HCM | n/a | 2020 | 2020 |
In 2020, Odido Netherlands implemented the Totara Talent Experience Platform, deploying Totara Learn as the core learning component to rebrand its employee learning campus. The initial implementation completed in a three month delivery to avoid disruption to L&D and HR processes and to accelerate platform availability for employees and partners. Courseware was the implementing partner for the Totara Learn deployment, configuring core learning functionality and course delivery workflows within the Totara Talent Experience Platform. The deployment included HR imports and single sign on, and it extended partner access to support external learning audiences, integrating identity and HR feed processes to populate learner records and permissions. The implementation focused on Talent Management use cases for L&D and HR business functions, with operational coverage across Odido Netherlands learning and HR teams and selected partner organizations, and it specifically targeted speed to live and an improved learner experience as stated outcomes.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ericsson | Legacy | Ericsson Charging & Billing | OSS/BSS | ERP Services and Operations | Wipro | 2023 | 2025 |
In 2023 Odido Netherlands implemented Ericsson Charging & Billing as its converged OSS/BSS platform, deploying the Ericsson Charging & Billing application in a cloud native configuration on AWS to consolidate billing for consumer and MVNO lines. The deployment targeted a single converged billing estate to replace multiple disparate billing stacks and enable faster time to market for new offers.
The implementation centered on the Ericsson Charging & Billing modules for real time charging and convergent bill generation, with configuration focused on converged account models, bill run orchestration, rating and invoice generation. Workstreams included billing logic configuration, bill run scheduling and scaling, customer data reconciliation, and operational tooling to support bill run performance and ongoing platform scalability.
Wipro acted as the system integrator and AWS provided the cloud infrastructure, with a coordinated cutover that transferred five million customers in a single weekend across Odido Netherlands operations. The operational scope included billing operations, IT operations, and commercial product teams, aligning billing workflows for consumer and MVNO business functions under a single platform.
Governance emphasized a consolidated operational model and a one weekend cutover approach executed with Wipro and AWS, supported by runbooks and service orchestration to stabilize bill runs. Reported improvements from the implementation included improved bill run performance, enhanced scalability and operational efficiency, and a faster time to market for new commercial offerings.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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