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Office Depot Europe B.V. Software Purchases and Digital Transformation Initiatives

Last updated on 2021-08-18 18:22:27

Discover the latest software purchases and digital transformation initiatives being undertaken by Office Depot Europe B.V. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Office Depot Europe B.V. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Office Depot Europe B.V. has purchased the following applications: CookiePro for Governance, Risk and Compliance in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Office Depot Europe B.V. is running and its propensity to invest more and deepen its relationship with OneTrust , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Office Depot Europe B.V. revenues, which have grown to $11.60 billions in 2019, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Office Depot Europe B.V. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Office Depot International B.V. manufactures and markets office furnishings and products including whiteboard cleaners. The company is based in Venlo, the Netherlands. Office Depot International B.V. operates as a subsidiary of Office Depot, Inc.

Scope and Challenges

Office Depot was transforming its traditional mail order business into an easy-to-use online webshop. The website until then has already grown to become the central point of sale for their products, from 20% of transactions which took place online, by 2016 that figure has grown to 80%.

Looking to the future, Office Depot wanted to offer a personal approach. The ultimate goal was to achieve a 360-degree view of the customer, a platform that will integrate and link their own back-end systems (including ERP and Order systems).

Around this time, in early 2017, Office Depot Europe decided to disrupt it's HCM Solution by moving away from legacy infrastructure - PeopleSoft by Oracle.

Outcome and Implications

Office Depot Europe having a long partnership with SAP ( the company implemented SAP EEP ECC 6.0 nearly a decade ago ) decided to partner with SAP again. More precisely they adopted SAP C/4HANA solutions to streamline processes, people and technology to an optimal effect. The company operates through 31 different websites in Europe, so every change had to be implemented 31 times. Making a simple change on the website, like adding a new product, easily took 48 hours as a result.

Soon after they quickly operated smoothly with Tacit Knowledge to implement SAP Commerce Cloud for B2B. During the implementation, an agile approach helped to adapt to the rapidly changing digital market. Valuable data was converted into action, making it possible to offer a personalized customer journey, with that said the customer satisfaction scored have improved significantly.

As for the HCM solution, they went with Workday's solution - Workday HCM.


Columbusweg 33 5
Venlo, 928 LA , x
Netherlands
31 77 323 88 88
https://www.officedepot.eu/
Industry Employees Revenue
Professional Services 6500 $11.60B

Enterprise Software and Cloud Applications being used by Office Depot Europe B.V.


Vendor Old Product New Product Category Market Users VAR/SI When Live
Cisco Systems Legacy Applications Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a n/a 2020 2020
Subscribe Subscribe Subscribe Web Content Management Content Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe CCaaS CRM Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe CCaaS CRM Subscribe Subscribe 2016 2017
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2010 2011
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Core HR HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Recruiting,Applicant Tracking System HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Master Data Management PaaS Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2020 2020
Vendor Old Product New Product Category Market Users VAR/SI When Live
Cisco Systems Legacy Applications Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a n/a 2020 2020
Subscribe Subscribe Subscribe Web Content Management Content Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe CCaaS CRM Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe CCaaS CRM Subscribe Subscribe 2016 2017
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2010 2011
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Core HR HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Recruiting,Applicant Tracking System HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2020 2020
Vendor Old Product New Product Category Market Users VAR/SI When Live
Stibo Systems Legacy Applications STEP Trailblazer 8.3 platform Master Data Management PaaS n/a n/a 2014 2014
Vendor Old Product New Product Category Market Users VAR/SI When Live

IT Decision Makers and Key Stakeholders at Office Depot Europe B.V.


First Name Last Name Title Email Phone
Subscribe Subscribe Sr. Director, Group Controller International Subscribe Subscribe
Subscribe Subscribe Sr. Director of Information Technology Subscribe Subscribe
Subscribe Subscribe CFO Subscribe Subscribe
Subscribe Subscribe Senior Finance Manager Subscribe Subscribe
Subscribe Subscribe Chief Digital Officer Subscribe Subscribe
Subscribe Subscribe SVP - Controller and Chief Accounting Officer Subscribe Subscribe
Subscribe Subscribe Category and Procurement Manager - Europe (Inkoop Purchasing Sourcing) Subscribe Subscribe
Subscribe Subscribe Senior Vice President Contract Division Europe Subscribe Subscribe
Subscribe Subscribe VP Merchandising & Procurement Europe Subscribe Subscribe
Subscribe Subscribe HR Director Europe Subscribe Subscribe
Subscribe Subscribe Senior Product Owner eCommerce Delivery Subscribe Subscribe
Subscribe Subscribe European Marketing Executive Subscribe Subscribe
Subscribe Subscribe Vice President - Corporate Financial Planning and Analysis Subscribe Subscribe