Ohio Living
9200 Worthington Road, Suite 300,
Westerville, 43082, OH,
United States
Westerville, 43082, OH,
United States
1 614-888-7800
Healthcare
Ohio Living Technographics
Ohio Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ohio Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Ohio Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ohio Living has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2020, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ohio Living is running and its propensity to invest more and deepen its relationship with Microsoft , iCIMS , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ohio Living revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ohio Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ohio Living Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Ohio Living implemented Microsoft Dynamics GP as its core ERP Financial system within the Corporate Finance organization based in Westerville, OH. The rollout encompassed the finance department and extended operational accounting workflows supporting five community locations.
Configuration focused on General Ledger journal entry processing for month end close, Accounts Receivable transaction intake and deposit logging, Fixed Assets lifecycle management including reconciliation, asset loading and depreciation, and budgeting and cost reporting for multiple locations. Microsoft Dynamics GP was used to centralize journal entries, Cost of Cares and Life Care Applications processing, and monthly revenue and expense reviews across community sites.
Operational integration included Excel-based fixed asset reconciliation and bulk data loads into Microsoft Dynamics GP, along with day-to-day cash posting workflows for incoming checks and deposits. The implementation supported accounting specialist activities at the Ohio Living Corporate Office, aligning routine close tasks and fixed asset controls with the ERP Financial application.
Governance and process changes emphasized standardized month-end close steps, systematic fixed asset validation before loading into Microsoft Dynamics GP, and coordinated budget preparation across locations. The deployment documented accounting procedures for journal entry creation, cost report processing and depreciation posting within the Microsoft Dynamics GP environment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Ohio Living implemented iCIMS Recruit Applicant Tracking System, deploying the iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to capture and display job postings on its public career site. The deployment is visible on the organization website where job listings are hosted through the iCIMS career portal, and the application name and Apps Category are central to the recruitment technology footprint.
The implementation centers on Applicant Tracking System capabilities such as job posting and career site integration, candidate tracking and application intake, configurable screening workflows, requisition management, and standard talent acquisition reporting. Configuration work focused on embedding the iCIMS career portal into Ohio Living web pages and tuning application workflows to align with recruiting intake and screening processes.
Operational coverage includes Ohio Living talent acquisition and HR recruiting teams who receive applicant flows through the embedded career site. The iCIMS Recruit Applicant Tracking System is used to centralize candidate data capture from the public site and to provide hiring teams with a consolidated application processing workflow.
Governance emphasis in the rollout addressed role based access for recruiters and hiring managers, requisition approval workflows, and compliance oriented application tracking controls typical of Applicant Tracking System deployments. Training and configuration prioritized consistent recruiting processes across Ohio Living recruitment teams and the integration point with the public career site as the primary applicant intake channel.
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Ohio Living deployed Ruby Live Chat on its public website to support website visitor engagement and customer-facing inquiries. Ruby Live Chat is listed under the Chatbots and Conversational AI category and is implemented as a front-end chat widget embedded across ohioliving.org, providing a real-time messaging channel between site visitors and staffed agents. The deployment surface is the organization website and is focused on online support workflows rather than back-office systems.
The implementation centers on agent-based live chat operations, conversational routing and transcript capture to preserve session history and handoffs. Ruby Live Chat is configured to enable live agent handoff, asynchronous messaging and session persistence, capabilities aligned with Chatbots and Conversational AI that support continuous visitor engagement. Operational ownership is positioned with Ohio Livings digital and customer service teams, which manage staffing, response templates and escalation workflows for the chat channel.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ohio Living
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ohio Living Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ohio Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ohio Living digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ohio Living Technographics
Ohio Living is a Healthcare organization based in United States,
with around 2700 employees and annual revenues of $350.0 million.
Ohio Living operates a diverse technology stack with applications such as
Microsoft Dynamics GP, iCIMS Recruit Applicant Tracking System and Ruby Live Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Ohio Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, iCIMS and Ruby.
Ohio Living recently adopted applications including
Ruby Live Chat in 2021, Okta Identity Cloud in 2021 and AppRiver Secure Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ohio Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ohio Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ohio Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.