Denver, 80202, CO,
United States
Oildex Technographics
Oildex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oildex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Oildex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oildex has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2000, Olark Live Chat for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oildex is running and its propensity to invest more and deepen its relationship with Intuit , Olark , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oildex revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oildex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oildex Tech Stack and Enterprise Applications
Oildex ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2000 | 2000 |
In 2000, Oildex implemented Intuit Quickbooks Enterprise as its ERP Financial system to centralize accounting and reporting for the 120-employee retail business. Intuit Quickbooks Enterprise was positioned as the primary financial application supporting the company finance function and back-office accounting workflows.
The implementation focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, inventory control, and consolidated financial reporting. Configuration emphasized a standardized chart of accounts and role-based access controls to align transactional processing with month-end close and statutory reporting sequences.
Deployment followed a period architecture approach common for the time, using a multi-user on-premises topology to support concurrent accounting users and central data storage. Operational coverage targeted corporate finance and accounting teams across the organization, with processes instrumented for ledger reconciliation, invoice processing, and inventory valuation.
Governance changes accompanied the technical rollout, with formalized month-end close procedures, user permission matrices, and documented financial workflows to reduce process variance. The narrative centers on Oildex, Intuit Quickbooks Enterprise, ERP Financial, and finance and accounting function alignment.
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Oildex AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Oildex deployed Olark Live Chat on its public website. The implementation embedded Olark Live Chat to provide Chatbots and Conversational AI capabilities for customer engagement across the company website.
Deployment used an embedded chat widget within the website front end, enabling real time live messaging, proactive chat invitations, session transcripts, visitor presence indicators, and basic routing to onshore support agents. Configuration focused on chat flow scripting, agent queuing rules, and transcript retention settings consistent with web based conversational tooling.
Operational coverage is centered on customer support and inbound sales inquiry handling for Oildex in the United States. Governance emphasized chat routing rules, agent response protocols, and alignment with existing support processes, establishing Olark Live Chat as the primary Chatbots and Conversational AI touchpoint for web based customer interactions.
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Oildex Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Oildex implemented Zoom for Audio Video and Web Conferencing on its corporate website. The Zoom deployment embeds meeting and webinar capabilities into public site pages to enable in-browser joins, live demonstrations, and scheduled customer-facing sessions for the United States based retail firm with roughly 120 employees.
Functional configuration emphasizes browser-based client access, audio and video conferencing, and screen sharing to support sales and customer support workflows, with scheduling links surfaced through site contact and support flows. Governance and operational scope center on web-access session management and role-based permissions for customer engagement channels, positioning Oildex Zoom Audio Video and Web Conferencing as a web-embedded communication layer for customer interactions rather than an enterprise-wide telephony replacement.
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Collaboration | Collaboration |
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2017 | 2017 |
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Oildex eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Oildex CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Oildex ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Oildex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Oildex CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Oildex
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Oildex Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||