AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Oildex Tech Stack and Enterprise Applications

Oildex ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2000 2000
In 2000, Oildex implemented Intuit Quickbooks Enterprise as its ERP Financial system to centralize accounting and reporting for the 120-employee retail business. Intuit Quickbooks Enterprise was positioned as the primary financial application supporting the company finance function and back-office accounting workflows. The implementation focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, inventory control, and consolidated financial reporting. Configuration emphasized a standardized chart of accounts and role-based access controls to align transactional processing with month-end close and statutory reporting sequences. Deployment followed a period architecture approach common for the time, using a multi-user on-premises topology to support concurrent accounting users and central data storage. Operational coverage targeted corporate finance and accounting teams across the organization, with processes instrumented for ledger reconciliation, invoice processing, and inventory valuation. Governance changes accompanied the technical rollout, with formalized month-end close procedures, user permission matrices, and documented financial workflows to reduce process variance. The narrative centers on Oildex, Intuit Quickbooks Enterprise, ERP Financial, and finance and accounting function alignment.
Oildex AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Oildex deployed Olark Live Chat on its public website. The implementation embedded Olark Live Chat to provide Chatbots and Conversational AI capabilities for customer engagement across the company website. Deployment used an embedded chat widget within the website front end, enabling real time live messaging, proactive chat invitations, session transcripts, visitor presence indicators, and basic routing to onshore support agents. Configuration focused on chat flow scripting, agent queuing rules, and transcript retention settings consistent with web based conversational tooling. Operational coverage is centered on customer support and inbound sales inquiry handling for Oildex in the United States. Governance emphasized chat routing rules, agent response protocols, and alignment with existing support processes, establishing Olark Live Chat as the primary Chatbots and Conversational AI touchpoint for web based customer interactions.
Oildex Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, Oildex implemented Zoom for Audio Video and Web Conferencing on its corporate website. The Zoom deployment embeds meeting and webinar capabilities into public site pages to enable in-browser joins, live demonstrations, and scheduled customer-facing sessions for the United States based retail firm with roughly 120 employees. Functional configuration emphasizes browser-based client access, audio and video conferencing, and screen sharing to support sales and customer support workflows, with scheduling links surfaced through site contact and support flows. Governance and operational scope center on web-access session management and role-based permissions for customer engagement channels, positioning Oildex Zoom Audio Video and Web Conferencing as a web-embedded communication layer for customer interactions rather than an enterprise-wide telephony replacement.
Collaboration Collaboration 2017 2017
Oildex eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Oildex CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2018 2018
Account Based Marketing CRM 2020 2020
Account Based Marketing CRM 2023 2023
CRM CRM 2015 2015
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Oildex ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Incident Management ITSM 2018 2018
IT Service Management ITSM 2019 2019
Oildex IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Oildex CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Oildex

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Oildex Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oildex IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oildex digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Oildex Technographics
Oildex is a Retail organization based in United States, with around 120 employees and annual revenues of $15.0 million.
Oildex operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Olark Live Chat and Zoom, covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Oildex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Olark and Zoom Video Communications.
Oildex recently adopted applications including Zoominfo Platform in 2023, Zoom in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oildex’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Oildex’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oildex technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.