London, EC2N 2AX,
United Kingdom
Oliver James Associates Limited Technographics
Oliver James Associates Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oliver James Associates Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 658 Oliver James Associates Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oliver James Associates Limited has purchased the following applications: ADP Workforce Now for Core HR in 2018, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oliver James Associates Limited is running and its propensity to invest more and deepen its relationship with ADP , The Access Group , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oliver James Associates Limited revenues, which have grown to $163.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oliver James Associates Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oliver James Associates Limited Tech Stack and Enterprise Applications
Oliver James Associates Limited HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Oliver James Associates Limited implemented ADP Workforce Now. ADP Workforce Now was deployed as a Core HR application to centralize employee master data and to support personnel administration, benefits administration, manager and employee self-service, and HR reporting.
Configuration emphasized standard Core HR capabilities including employee record management, position and organizational structures, role-based access controls, and configurable HR workflows to standardize HR processes. The implementation aligned HR and people operations around a single HRMS instance and included workflow automation for common personnel actions. The deployment reflects typical Core HR architecture with a centralized HRMS capturing personnel records, access governance, and HR reporting to support ongoing workforce administration.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Oliver James Associates Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Oliver James Associates Limited deployed Ruby Live Chat on their website. Ruby Live Chat, classified under Chatbots and Conversational AI, is being used to support customer and candidate engagement and to provide a synchronous channel for front office communication on the firm’s public site.
The implementation uses the Ruby Live Chat embedded web widget and standard Chatbots and Conversational AI capabilities such as visitor messaging capture, agent routing, canned responses, session transcripts, and browser based agent consoles. Configuration emphasis aligns with staffing presence and message routing rules to ensure inbound website inquiries are directed to available consultants.
Operational coverage centers on recruitment consultants and client services teams interacting through the website, with governance oriented around agent responsibilities, chat response protocols, and transcript retention to support handoffs to advisory workflows. The deployment reflects a cloud hosted, vendor managed chat layer integrated into the firm’s online engagement stack, with configuration focused on real time handling of candidate and client contacts.
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Oliver James Associates Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Oliver James Associates Limited implemented Microsoft 365 to support Collaboration across its professional services operations. The company, headquartered in the United Kingdom with approximately 658 employees, lists Microsoft 365 in its public technology footprint, indicating an enterprise subscription level deployment for productivity and collaboration needs. Microsoft 365 was positioned to enable internal communications, document-centric workflows, and team collaboration for consultants and support staff. This note documents the application relationship Oliver James Associates Limited Microsoft 365 Collaboration and its role in business functions.
The implementation centered on the collaboration capabilities typical of Microsoft 365, including email and calendaring, document management and intranet services, persistent chat and meetings, and file synchronization and sharing, delivered through a tenant-based SaaS architecture. Identity and access control would be governed through Azure Active Directory and centralized tenant administration, supporting role based provisioning and access policies across departments. Operational coverage is oriented to the companys UK operations and internal teams, with configuration and governance focused on collaboration, communication, and information management workflows. Microsoft 365 provides the Collaboration layer that ties together productivity tooling and user identity for Oliver James Associates Limited.
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Oliver James Associates Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Oliver James Associates Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Oliver James Associates Limited ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Oliver James Associates Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Oliver James Associates Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Oliver James Associates Limited
Apps Being Evaluated by Oliver James Associates Limited Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-27 | Oliver James Associates Limited | Evaluated | Workday | Workday Adaptive Planning (ex Adaptive Insights) | EPM | EPM |
| 2024-11-25 | Oliver James Associates Limited | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |