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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

One World Logistics India Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Multacom Legacy Multacom Cloud Services Application Hosting and Computing Services IaaS n/a 2014 2014
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2017 2017
Domain Name System (DNS) IaaS 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Chamunda Tech Net Services Legacy C+Desk ITSM IT Service Management ITSM n/a 2021 2021 In 2021, One World Logistics India deployed C+Desk ITSM as its primary IT Service Management platform to consolidate customer-facing tickets and internal service requests. The deployment targeted the company's Indian offices and was used to establish a single ticketing channel and a standard incident lifecycle across customer support and internal IT operations. One World Logistics India C+Desk ITSM IT Service Management relationship centers on managing service intake, triage, and SLA-driven incident queues for transportation operations. Configuration emphasized customer support and ticketing workflows together with asset and request management modules consistent with the vendor product features. C+Desk ITSM was configured to capture manual ticket creation, categorize incidents, assign ownership, and track SLA timers, aligning service desk queues with operational shifts in logistics workflows. The implementation narrative aligns with common IT Service Management capabilities for incident management, request fulfillment, and asset tracking to support both external customer issues and internal service requests. Governance and rollout focused on standardizing SLAs and incident tracking across sites, refining request routing and escalation paths to reduce ambiguity between customer-facing support and internal IT tasks. Operational coverage included service desk ownership for ticket lifecycle management and an asset register to support device and equipment requests used in transportation operations. The public vendor listing and product manual indicate the primary business functions impacted were customer support and IT operations, with outcomes centered on improved SLA standardization and consistent incident tracking.
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Sockets Layer (SSL) CyberSecurity 2014 2014
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at One World Logistics India
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by One World Logistics India Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD One World Logistics India Technographics

One World Logistics India is a Transportation organization based in India, with around 50 employees and annual revenues of $10.0 million.

One World Logistics India operates a diverse technology stack with applications such as Multacom Cloud Services, Microsoft 365 and C+Desk ITSM, covering areas like Application Hosting and Computing Services, Collaboration and IT Service Management.

One World Logistics India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Multacom, Microsoft and Chamunda Tech Net Services .

One World Logistics India recently adopted applications including C+Desk ITSM in 2021, Google Workspace (Formerly Google G-Suite) in 2019 and CPanel in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of One World Logistics India’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates One World Logistics India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete One World Logistics India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.