New Delhi, 110034,
India
One World Logistics India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by One World Logistics India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 One World Logistics India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that One World Logistics India has purchased the following applications: Multacom Cloud Services for Application Hosting and Computing Services in 2014, Microsoft 365 for Collaboration in 2016, C+Desk ITSM for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems One World Logistics India is running and its propensity to invest more and deepen its relationship with Multacom , Limestone Networks , cPanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing One World Logistics India revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for One World Logistics India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Multacom | Legacy | Multacom Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 | ||
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Collaboration | Collaboration |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Chamunda Tech Net Services | Legacy | C+Desk ITSM | IT Service Management | ITSM | n/a | 2021 | 2021 | In 2021, One World Logistics India deployed C+Desk ITSM as its primary IT Service Management platform to consolidate customer-facing tickets and internal service requests. The deployment targeted the company's Indian offices and was used to establish a single ticketing channel and a standard incident lifecycle across customer support and internal IT operations. One World Logistics India C+Desk ITSM IT Service Management relationship centers on managing service intake, triage, and SLA-driven incident queues for transportation operations. Configuration emphasized customer support and ticketing workflows together with asset and request management modules consistent with the vendor product features. C+Desk ITSM was configured to capture manual ticket creation, categorize incidents, assign ownership, and track SLA timers, aligning service desk queues with operational shifts in logistics workflows. The implementation narrative aligns with common IT Service Management capabilities for incident management, request fulfillment, and asset tracking to support both external customer issues and internal service requests. Governance and rollout focused on standardizing SLAs and incident tracking across sites, refining request routing and escalation paths to reduce ambiguity between customer-facing support and internal IT tasks. Operational coverage included service desk ownership for ticket lifecycle management and an asset register to support device and equipment requests used in transportation operations. The public vendor listing and product manual indicate the primary business functions impacted were customer support and IT operations, with outcomes centered on improved SLA standardization and consistent incident tracking. |
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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