Syracuse, 13202, NY,
United States
Onondaga County, New York Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Onondaga County, New York and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2432 Onondaga County, New York employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Onondaga County, New York has purchased the following applications: Microsoft 365 for Collaboration in 2018, Lumen CDN for Content Delivery Network in 2017, OpenGov Permitting and Licensing for Permitting and Licensing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Onondaga County, New York is running and its propensity to invest more and deepen its relationship with Microsoft , Lumen Technologies , OpenGov or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Onondaga County, New York revenues, which have grown to $1.43 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Onondaga County, New York intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen CDN | Content Delivery Network | IaaS | n/a | 2017 | 2017 |
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov Permitting and Licensing | Permitting and Licensing | ERP Services and Operations | n/a | 2024 | 2024 | In 2024 the County of Onondaga, New York implemented OpenGov Permitting and Licensing to modernize core permitting operations across county departments. The deployment uses the OpenGov Cloud to provide a unified online portal, centralizing permit intake and public-facing permit services for residents, developers, and contractors. This implementation explicitly targets Permitting and Licensing business functions including permitting intake, inspections, and code enforcement. Configuration focused on standardizing workflows and establishing countywide standard operating procedures, enabling consistent permit types, approval paths, and inspection scheduling. Functional modules implemented include online permit application and issuance, digital inspections and inspection routing, code enforcement case handling, and online payment processing. The OpenGov Permitting and Licensing solution is described as providing streamlined code enforcement and faster internal turnaround times for customer service workflows. Operational coverage spans county departments that manage permitting and inspection activity and extends service availability to the City of Syracuse and other municipal stakeholders within the county boundary. The implementation centralizes permit and inspection records in the cloud based system to improve internal and public-facing communication, while supporting online payments and public access to permit status. Governance activities emphasize cross-departmental standard operating procedures and process orchestration to reduce manual handoffs and to streamline inspection workflows. The county communicated goals of improved customer service through faster turnaround times, more efficient online payment processing, and greater transparency in permitting operations as explicit outcomes of the rollout. |
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
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Tax Management | ERP Financial Management |
|
2014 | 2014 |
|
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Workforce Management | HCM |
|
2010 | 2010 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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