Onondaga County, New York
421 Montgomery Street,
Syracuse, 13202, NY,
United States
Syracuse, 13202, NY,
United States
1 315-435-1400
Government
Onondaga County, New York Technographics
Onondaga County, New York Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Onondaga County, New York and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2432 Onondaga County, New York employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Onondaga County, New York has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2010, Forms/Email Based ATS for Applicant Tracking System in 2011, OpenGov Permitting and Licensing for Permitting and Licensing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Onondaga County, New York is running and its propensity to invest more and deepen its relationship with Oracle , Hamer Enterprises , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Onondaga County, New York revenues, which have grown to $1.43 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Onondaga County, New York intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Onondaga County, New York Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2010 | 2011 |
In 2010 Onondaga County implemented Oracle PeopleSoft ERP as an ERP Financial deployment to centralize finance and procurement processing across county finance and purchasing functions. The initiative covered PeopleSoft Financials 9.1 and anticipated go live components in Strategic Sourcing, Supplier Contract Management and eProcurement, with explicit operational focus on General Ledger, Commitment Control KK, Purchasing, eProcurement, Accounts Payable, Accounts Receivable and Project Costing.
Security and configuration work established row level Business Unit and SetID security, role and permission list constructs, and department tree row level security for HCM bindings. Authentication was configured with Active Directory and dynamic role assignment, while component interfaces and Excel to CI processes were used to load users, user preferences, requesters and to unlock accounts, and complex queries and XML reports were designed and deployed to support reporting and transactional needs.
Integration architecture included setup of Integration Broker messaging between Finance and HR to support transaction and master data exchanges, and custom technical work to create conversion programs migrating procurement contracts from a former Lotus Notes application into Oracle PeopleSoft ERP. Additional technical changes included customizations for internal links, extra fields, default values and fixes to configuration issues required by county business processes, plus conversion of Project Costing team member records.
Governance and operational controls implemented and maintained workflow for Accounts Payable, Purchasing, Strategic Sourcing and Supplier Contract Management, and a custom procurement contracts workflow. Production support covered troubleshooting both functional and technical issues for GL, KK, Purchasing, ePro, AP, AR and PC, maintenance of production run controls and PO Auto Sourcing run controls, and ongoing management of queries, XML reports and production processing controls.
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Tax Management | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Forms/Email Based ATS | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Onondaga County implemented a Forms/Email Based ATS on their website. The Forms/Email Based ATS functions as the county's Applicant Tracking System for public job postings and candidate intake, deployed as an in-house application tied to the county employment portal. The deployment is web-facing, leveraging embedded application forms and email-based workflow orchestration to capture applicant information and route submissions to HR staff. The system centralizes initial application capture and supports basic screening workflows for county recruiting operations.
Functional capabilities emphasize web form intake, automated email notifications and routing, candidate record creation, and document attachment handling, reflecting standard Applicant Tracking System workflows. The implementation scope is focused on county hiring processes and interfaces directly with the public employment pages on the Onondaga County website, where form submission triggers email queues for HR processing. Governance and operational control remain with county HR, using form configuration and email routing rules to enforce application handling and internal assignment workflows. Integrations are limited to the website form layer and the county email infrastructure that drives the in-house Forms/Email Based ATS.
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Core HR | HCM |
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2012 | 2013 |
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Payroll | HCM |
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2012 | 2013 |
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Time and Attendance | HCM |
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2009 | 2009 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov Permitting and Licensing | Permitting and Licensing | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 the County of Onondaga, New York implemented OpenGov Permitting and Licensing to modernize core permitting operations across county departments. The deployment uses the OpenGov Cloud to provide a unified online portal, centralizing permit intake and public-facing permit services for residents, developers, and contractors. This implementation explicitly targets Permitting and Licensing business functions including permitting intake, inspections, and code enforcement.
Configuration focused on standardizing workflows and establishing countywide standard operating procedures, enabling consistent permit types, approval paths, and inspection scheduling. Functional modules implemented include online permit application and issuance, digital inspections and inspection routing, code enforcement case handling, and online payment processing. The OpenGov Permitting and Licensing solution is described as providing streamlined code enforcement and faster internal turnaround times for customer service workflows.
Operational coverage spans county departments that manage permitting and inspection activity and extends service availability to the City of Syracuse and other municipal stakeholders within the county boundary. The implementation centralizes permit and inspection records in the cloud based system to improve internal and public-facing communication, while supporting online payments and public access to permit status.
Governance activities emphasize cross-departmental standard operating procedures and process orchestration to reduce manual handoffs and to streamline inspection workflows. The county communicated goals of improved customer service through faster turnaround times, more efficient online payment processing, and greater transparency in permitting operations as explicit outcomes of the rollout.
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Permitting and Licensing | ERP Services and Operations |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Onondaga County, New York
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Onondaga County, New York Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Onondaga County, New York IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Onondaga County, New York digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Onondaga County, New York Technographics
Onondaga County, New York is a Government organization based in United States,
with around 2432 employees and annual revenues of $1.43 billion.
Onondaga County, New York operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Forms/Email Based ATS and OpenGov Permitting and Licensing,
covering areas like ERP Financial, Applicant Tracking System and Permitting and Licensing.
Onondaga County, New York has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, In-House Applications and OpenGov.
Onondaga County, New York recently adopted applications including
OpenGov Permitting and Licensing in 2024, Proofpoint Email Security and Protection in 2020 and Microsoft 365 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Onondaga County, New York’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Onondaga County, New York’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Onondaga County, New York technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.