Paterson, 7505, NJ,
United States
Options Counseling Center Technographics
Options Counseling Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Options Counseling Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Options Counseling Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Options Counseling Center has purchased the following applications: MedicsCloud for Electronic Health Record in 2018, Joomla 3.9 for Web Content Management in 2011, CallRail Call Tracking for Call Tracking and Recording in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Options Counseling Center is running and its propensity to invest more and deepen its relationship with Advanced Data Systems Corporation , Joomla , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Options Counseling Center revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Options Counseling Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Options Counseling Center Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Advanced Data Systems Corporation | Legacy | MedicsCloud | Electronic Health Record | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Options Counseling Center implemented MedicsCloud, an Electronic Health Record application to centralize clinical documentation and patient intake workflows. The implementation oriented staff activity around inputting information into MedicsCloud, making the application the primary repository for patient charts, progress notes, and treatment plan records.
MedicsCloud was configured using standard Electronic Health Record capabilities, including patient demographics and registration templates, structured clinical note entry, treatment plan and progress note templates, medication and allergy recording, and scheduling record capture. Configuration emphasized role based access and charting templates to streamline consistent data entry by clinical and administrative users.
Operational coverage spanned Options Counseling Center clinical and administrative teams at the United States treatment site, with the platform serving front desk intake, counseling clinicians, and recordkeeping functions. Integrations were limited to internal workflow handoffs and document management patterns typical in small provider settings, while data entry into MedicsCloud remained the core operational process.
Governance focused on user access controls, documentation standards for charting, and a phased training program for clinicians to standardize how information is entered into MedicsCloud. The implementation aligned Options Counseling Center MedicsCloud Electronic Health Record with established clinical workflows to support ongoing patient care documentation and administrative recordkeeping.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, Options Counseling Center deployed Joomla 3.9 as its Web Content Management platform for its public website. The implementation established Joomla 3.9 as the primary content management layer for the site, enabling centralized content authoring, template driven page rendering, and scheduled publishing for treatment program information. The deployment focused on supporting marketing and admissions workflows, with site editors and administrators configured to manage service listings and public facing content.
Configuration emphasized core Joomla content management capabilities, including role based access control, template customization, media and article versioning, and extension management to support modest feature needs. Operational ownership rested with internal staff who administered content updates and editorial approvals through the Joomla 3.9 administrative console, with the CMS operating as the web hosted front end for the organization. Governance centered on editorial workflows and user role segregation to control publishing and site changes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2017 | 2017 |
In 2017, Options Counseling Center deployed CallRail Call Tracking on their website as their Call Tracking and Recording solution. Options Counseling Center is a United States based healthcare provider with approximately 50 employees, using the CallRail Call Tracking application to capture inbound call activity from the treatment-centers.net website.
CallRail Call Tracking was configured to provide site-to-call attribution using tracking numbers and dynamic number insertion, with call recording and session-level attribution enabled through the CallRail Call Tracking application. Configuration work focused on provisioning tracking numbers tied to specific marketing sources, and enabling an analytics dashboard and call recording capability for campaign-level visibility.
Operational coverage centers on the website and inbound telephone channels, affecting marketing analytics and admissions intake workflows. Call activity captured by CallRail Call Tracking is routed to front-line intake staff for lead handling and surfaced to marketing for source attribution and campaign analysis.
Governance was organized to centralize access to CallRail Call Tracking data for marketing and intake teams, with application-level controls for recorded call access and retention. The implementation emphasized instrumentation of call attribution and recording as core functional capabilities of the Call Tracking and Recording deployment.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Options Counseling Center
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Options Counseling Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||