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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

OTP Bank
Location
16, NAdor Street,
Budapest, 1051,
Hungary
Website
https://www.otpbank.hu/
Phone
36 1 473 5000
Artw industry
Banking and Financial Services
Employee
Revenue

OTP Bank Technographics

OTP Bank Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by OTP Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10715 OTP Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that OTP Bank has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2019, Oracle Flexcube for Core Banking in 2018, eGain Knowledge AI Hub for Artificial Intelligence Marketing in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems OTP Bank is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Intellect Design or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing OTP Bank revenues, which have grown to $4.53 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OTP Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

OTP Bank Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Compensation Compensation Management HCM n/a 2019 2020
Core HR HCM 2019 2020
Learning and Development HCM 2019 2020
Onboarding HCM 2019 2020
Performance and Goal Management HCM 2019 2020
Recruiting, Applicant Tracking System HCM 2019 2020
Succession and Leadership Planning HCM 2019 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Finastra Misys FusionBanking Midas Oracle Flexcube Core Banking ERP Services and Operations n/a 2018 2018
Core Banking ERP Services and Operations 2023 2026
Core Banking ERP Services and Operations 2023 2025
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eGain Corporation Legacy eGain Knowledge AI Hub Artificial Intelligence Marketing AI-Powered Application n/a 2018 2019
In 2018, OTP Bank deployed eGain Knowledge AI Hub as a centralized customer service knowledge platform. The deployment is classified under the Artificial Intelligence Marketing category and focused on embedding AI-powered knowledge services into customer-facing channels across the bank. The implementation of eGain Knowledge AI Hub included a unified knowledge repository, natural language understanding for query interpretation, enterprise search and retrieval, agent assist workflows, virtual assistant capabilities for self-service, and knowledge authoring and publishing tools. Configuration work emphasized taxonomy and content tagging, conversational model training, and role-based content access to support both automated and human-assisted responses. The solution was provisioned for OTP Bank contact centers and retail branches, integrated into contact center and branch service workflows to support front-line customer service and retail operations. Deployment and change management were conducted with the support of eGain partner Pattern Digital Consulting, who assisted with on-site rollout activities and staff enablement across service locations in Hungary. Governance was structured around centralized knowledge ownership, with named roles for knowledge authors and service supervisors, version control and review workflows, and phased rollout sequencing together with partner-led training sessions. The implementation narrative emphasizes operationalizing knowledge management and AI-driven assistance within customer service and branch operations without referencing specific prior systems.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Campaign Management CRM 2020 2020
CRM CRM 2018 2018
Customer Experience CRM 2015 2015
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2011 2012
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2024 2024
Application Hosting and Computing Services IaaS 2011 2011
IT Decision Makers and Key Stakeholders at OTP Bank
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by OTP Bank Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD OTP Bank Technographics

OTP Bank is a Banking and Financial Services organization based in Hungary, with around 10715 employees and annual revenues of $4.53 billion.

OTP Bank operates a diverse technology stack with applications such as SAP SuccessFactors Compensation, Oracle Flexcube and eGain Knowledge AI Hub, covering areas like Compensation Management, Core Banking and Artificial Intelligence Marketing.

OTP Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Oracle and eGain Corporation.

OTP Bank recently adopted applications including Oracle Cloud Infrastructure in 2024, Intellect eMACH.ai in 2023 and Intellect Digital Core in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of OTP Bank’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates OTP Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete OTP Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.