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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

OVB Holding Tech Stack and Enterprise Applications

OVB Holding Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, OVB Holding implemented Zoom as its Audio Video and Web Conferencing solution. OVB Holding embedded Zoom on its public website to enable client-facing video meetings and web conferencing sessions with advisors, using the Zoom application to provide synchronous virtual meetings, screen sharing, chat, and meeting recording capabilities typical of Audio Video and Web Conferencing platforms. The implementation covers use by client advisors, sales, and corporate communications teams and is instrumented through website-embedded meeting links and join flows to initiate sessions from public pages. Operational governance includes meeting access controls, authentication, and recording retention practices aligned with banking and financial services requirements, and scheduling and advisor consultation workflows were adjusted to use Zoom as the primary conferencing layer for website-driven client interactions.
OVB Holding ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2018 2018
In 2018, OVB Holding deployed Atlassian Jira Service Desk as its IT Service Management solution. The implementation exposes Atlassian Jira Service Desk on the corporate website as a web accessible service portal to centralize customer facing and internal service requests. The deployment focuses on core IT Service Management capabilities including ticketing and request intake, self service portal access, knowledge base publication, SLA tracking, and workflow automation to route incidents and requests to appropriate teams. Configuration work emphasized request type categorization, status workflows for request fulfillment, and role based access to separate customer and internal staff views. Operational coverage extends to IT support and customer service functions, with the public facing portal embedded in website pages to accept inquiries and create tracked issues. The architecture is organized around web accessible service layers and application level workflow orchestration provided by Atlassian Jira Service Desk, enabling unified intake and lifecycle management for tickets. Governance was defined around centralized intake, defined request lifecycles, SLA enforcement, and access controls to align service delivery with business processes. Reporting and dashboarding within Atlassian Jira Service Desk support operational oversight and ongoing refinement of routing and escalation rules.

IT Decision Makers and Key Stakeholders at OVB Holding

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by OVB Holding Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OVB Holding IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OVB Holding digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD OVB Holding Technographics
OVB Holding is a Banking and Financial Services organization based in Germany, with around 695 employees and annual revenues of $371.4 million.
OVB Holding operates a diverse technology stack with applications such as Zoom and Atlassian Jira Service Desk, covering areas like Audio Video and Web Conferencing and IT Service Management.
OVB Holding has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoom Video Communications and Atlassian.
OVB Holding recently adopted applications including Zoom in 2020 and Atlassian Jira Service Desk in 2018, highlighting its ongoing modernization strategy.
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Our research team continuously updates OVB Holding’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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