Cologne, 50667,
Germany
OVB Holding Technographics
OVB Holding Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OVB Holding and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 695 OVB Holding employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OVB Holding has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OVB Holding is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OVB Holding revenues, which have grown to $371.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OVB Holding intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OVB Holding Tech Stack and Enterprise Applications
OVB Holding Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, OVB Holding implemented Zoom as its Audio Video and Web Conferencing solution. OVB Holding embedded Zoom on its public website to enable client-facing video meetings and web conferencing sessions with advisors, using the Zoom application to provide synchronous virtual meetings, screen sharing, chat, and meeting recording capabilities typical of Audio Video and Web Conferencing platforms.
The implementation covers use by client advisors, sales, and corporate communications teams and is instrumented through website-embedded meeting links and join flows to initiate sessions from public pages. Operational governance includes meeting access controls, authentication, and recording retention practices aligned with banking and financial services requirements, and scheduling and advisor consultation workflows were adjusted to use Zoom as the primary conferencing layer for website-driven client interactions.
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OVB Holding ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, OVB Holding deployed Atlassian Jira Service Desk as its IT Service Management solution. The implementation exposes Atlassian Jira Service Desk on the corporate website as a web accessible service portal to centralize customer facing and internal service requests.
The deployment focuses on core IT Service Management capabilities including ticketing and request intake, self service portal access, knowledge base publication, SLA tracking, and workflow automation to route incidents and requests to appropriate teams. Configuration work emphasized request type categorization, status workflows for request fulfillment, and role based access to separate customer and internal staff views.
Operational coverage extends to IT support and customer service functions, with the public facing portal embedded in website pages to accept inquiries and create tracked issues. The architecture is organized around web accessible service layers and application level workflow orchestration provided by Atlassian Jira Service Desk, enabling unified intake and lifecycle management for tickets.
Governance was defined around centralized intake, defined request lifecycles, SLA enforcement, and access controls to align service delivery with business processes. Reporting and dashboarding within Atlassian Jira Service Desk support operational oversight and ongoing refinement of routing and escalation rules.
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IT Decision Makers and Key Stakeholders at OVB Holding
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Apps Being Evaluated by OVB Holding Executives
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