Voikoski, 52920,
Finland
Oy Woikoski Technographics
Oy Woikoski Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oy Woikoski and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 191 Oy Woikoski employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oy Woikoski has purchased the following applications: Microsoft Power BI for Analytics and BI in 2022, Microsoft 365 for Collaboration in 2017, Genesys Cloud CX for Call Center in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oy Woikoski is running and its propensity to invest more and deepen its relationship with Microsoft , Genesys , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oy Woikoski revenues, which have grown to $69.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oy Woikoski intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oy Woikoski Tech Stack and Enterprise Applications
Oy Woikoski Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Oy Woikoski deployed Microsoft Power BI on its public website. Oy Woikoski implemented Microsoft Power BI, an Analytics and BI application, to deliver interactive dashboards and report visualizations directly through the corporate web presence.
The implementation follows embedded analytics patterns available in Microsoft Power BI, with reports authored in Power BI Desktop, published to the Power BI service, and embedded for web rendering. Core configuration work described on the site aligns with dataset modeling, published reports, dashboard tiles, and scheduled data refresh to keep web-facing visualizations current and interactive.
Operational coverage emphasizes web-based reporting and customer-facing visualization, with content lifecycle managed through Power BI service administration. Governance is implemented via service level access controls and publish workflows, ensuring that published Microsoft Power BI artifacts exposed on the website are controlled through role and workspace management in the Power BI service.
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Oy Woikoski Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Oy Woikoski implemented Microsoft 365 as its Collaboration platform. The deployment used Microsoft 365 cloud services and implemented core productivity and collaboration capabilities common to the suite, including Exchange Online email, SharePoint Online document management, Microsoft Teams for chat and meetings, and OneDrive for file synchronization to support office and remote work. Public site references indicate Microsoft 365 artifacts are used on the company website, demonstrating the suite is both an internal productivity layer and part of the web asset footprint.
The rollout covered the Finland headquartered oil, gas and chemicals company and supported corporate communications, document governance, and team collaboration for approximately 191 employees. Architecture followed a cloud SaaS tenant model, centralizing identity, access and content while standardizing site and team provisioning, document libraries, email, and collaboration workflows across operations, sales and corporate services. Governance and configuration emphasized tenant level settings and policy enforcement to align information governance and collaboration controls with industry operational needs.
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Oy Woikoski CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2022 | 2022 |
In 2022, Oy Woikoski implemented Genesys Cloud CX to extend customer contact capabilities via its corporate website. The Genesys Cloud CX deployment supports Call Center functions for the company's customer service organization, aligning web-facing engagement with cloud agent workflows.
Configuration emphasizes cloud contact routing, web chat and voice channel handling, queue and agent management, and workforce orchestration consistent with Call Center platforms. The implementation of Genesys Cloud CX includes automation for skills based routing and real-time agent presence to improve routing accuracy and agent assignment.
The Genesys Cloud CX instance is embedded on the www.woikoski.fi website to surface digital contact flows directly to customers, routing web-originated requests to cloud agent desktops. Operational coverage centers on customer service teams in Finland, with governance focused on contact handling workflows, agent provisioning, and channel configuration to standardize operational procedures.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Oy Woikoski PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Oy Woikoski IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Oy Woikoski
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Apps Being Evaluated by Oy Woikoski Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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