AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Pacífico Seguros Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Lumen Technologies Legacy Lumen Cloud (ex CenturyLink) Application Hosting and Computing Services IaaS n/a 2023 2023
Content Delivery Network IaaS 2023 2023
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Zoho Corp. Legacy Zoho SalesIQ Chatbots and Conversational AI AI-Powered Application Soluciones M4G 2018 2018 In 2018, Pacífico Seguros implemented Zoho SalesIQ, deploying a Chatbots and Conversational AI solution from Zoho Corp. The initiative was led by Soluciones M4G and focused on digitizing real time customer engagement for Pacífico Seguros, a Peruvian insurer with approximately 5000 employees. Deployment targeted the corporate website and primary digital touchpoints to support customer service and commercial teams. The Zoho SalesIQ implementation was configured with a web chat widget, conversational bot flows for automated responses, real time visitor monitoring, proactive messaging, and routing rules for chat assignment. Configuration included automated lead capture forms and session transcript retention to support sales qualification and service triage. Zoho SalesIQ was tailored to enforce role based access for agents and to capture structured interaction data for downstream processing. Integrations centered on Zoho CRM, synchronizing captured leads and creating service records to maintain continuity between conversational interactions and CRM activities. Soluciones M4G executed the integration and data mapping, embedding the SalesIQ client across Pacífico Seguros web properties and establishing real time synchronization between the conversational layer and CRM records. The architecture emphasized event driven interaction flows from the chat layer into core commercial systems. Governance and rollout followed a phased approach by business function with training and operational handover to IT and customer service teams. Implementation work included configuration of routing and escalation workflows to align with existing service processes, agent onboarding, and administrative governance for chat operation. Soluciones M4G retained implementation responsibility through deployment and stabilization.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2013 2013
HCM
Vendor
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Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Core HR HCM 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
CRM CRM 2017 2017
CRM CRM 2018 2018
Customer Experience CRM 2021 2021
Customer Support CRM 2014 2014
Digital Advertising Platform CRM 2022 2022
Marketing Analytics, Data Management Platform CRM 2022 2022
Marketing Automation CRM 2021 2021
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2023 2024
Web Application Firewalls (WAF) CyberSecurity 2023 2024
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Project Portfolio Management PPM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Remote Monitoring and Management ITSM 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2017 2017
IT Decision Makers and Key Stakeholders at Pacífico Seguros
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Pacífico Seguros Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Pacífico Seguros Technographics

Pacífico Seguros is a Insurance organization based in Peru, with around 5000 employees and annual revenues of $135.0 million.

Pacífico Seguros operates a diverse technology stack with applications such as Microsoft Power BI, Lumen Cloud (ex CenturyLink) and Zoho SalesIQ, covering areas like Analytics and BI, Application Hosting and Computing Services and Chatbots and Conversational AI.

Pacífico Seguros has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Lumen Technologies and Zoho Corp..

Pacífico Seguros recently adopted applications including Microsoft Azure Bastion in 2024, Lumen Cloud (ex CenturyLink) in 2023 and Lumen CDN in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Pacífico Seguros’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Pacífico Seguros’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Pacífico Seguros technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.