Packt Publishing Limited
2nd Floor, Livery Place 35 Livery Street Colmore Business District,
Birmingham, B3 2PB,
United Kingdom
Birmingham, B3 2PB,
United Kingdom
44 121 265 6484
Professional Services
Packt Publishing Limited Technographics
Packt Publishing Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Packt Publishing Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Packt Publishing Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Packt Publishing Limited has purchased the following applications: PayPal Enterprise for Payment Processing in 2019, Microsoft 365 for Collaboration in 2018, Algolia Search for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Packt Publishing Limited is running and its propensity to invest more and deepen its relationship with PayPal , Zuora , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Packt Publishing Limited revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Packt Publishing Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Packt Publishing Limited Tech Stack and Enterprise Applications
Packt Publishing Limited ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Packt Publishing Limited implemented PayPal Enterprise. The PayPal Enterprise implementation is deployed on their website and functions as the central Payment Processing gateway for online book and training purchases.
Configuration centers on checkout integration and API-based payment orchestration, leveraging PayPal Enterprise merchant services to manage authorization, capture, and settlement workflows. Functional modules implemented include hosted checkout pages, payment tokenization for saved credentials, and configurable payment routing to support multiple payment methods and currency handling.
Operational coverage is focused on the ecommerce storefront and order processing lifecycle on the site, with finance and customer support teams engaged for transaction posting, reconciliation, and dispute handling. The deployment provides transaction-level records directly from PayPal Enterprise into the site checkout and order workflows to support downstream financial processes.
Governance for the PayPal Enterprise deployment emphasizes payment reconciliation, refund and chargeback workflows, and maintenance of PCI aligned processing controls, with operational responsibilities split between ecommerce product owners and finance for payment exception management.
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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Packt Publishing Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Packt Publishing Limited implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is reported as being used to support Packt's website content workflows and to provide company wide collaboration services for content teams.
The implementation leveraged Collaboration capabilities typical of Microsoft 365, including cloud document management, collaborative editing, shared email and calendaring, and team messaging to coordinate editorial and product content. Microsoft 365 supported content staging, version control, and distributed authoring patterns that align with publishing workflows.
Operational coverage focused on editorial, product management and marketing functions responsible for website content, with tenant level governance controls configured for access management and document lifecycle policies. Governance activities centered on user provisioning, permissions management and formalized content publishing workflows to operationalize Microsoft 365 Collaboration capabilities within Packt's content production processes.
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Packt Publishing Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019 Packt Publishing Limited deployed Algolia Search to power search on its public website, https://www.packtpub.com. Packt Publishing Limited implemented Algolia Search to provide Application, Web and Enterprise Search capabilities for website content discovery and catalog navigation, integrating the full product and article index into a searchable storefront.
The implementation focused on standard Application, Web and Enterprise Search capabilities, including continuous indexing of site content and product metadata, instant search and autocomplete, faceted navigation for topic and format filtering, and relevance tuning through Algolia Search configuration. Governance centered on search relevance workflows and dashboard-driven synonym and ranking adjustments to align editorial and product taxonomy, while the operational scope was the public website search experience supporting content discovery and commerce workflows.
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Packt Publishing Limited eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Packt Publishing Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2008 | 2008 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Packt Publishing Limited ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Packt Publishing Limited PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Packt Publishing Limited PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Packt Publishing Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Packt Publishing Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Packt Publishing Limited
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Head of Finance | Director | Finance | |
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Head of IT | Director | IT | |
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Apps Being Evaluated by Packt Publishing Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Packt Publishing Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Packt Publishing Limited digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Packt Publishing Limited Technographics
Packt Publishing Limited is a Professional Services organization based in United Kingdom,
with around 600 employees and annual revenues of $130.0 million.
Packt Publishing Limited operates a diverse technology stack with applications such as
PayPal Enterprise, Microsoft 365 and Algolia Search,
covering areas like Payment Processing, Collaboration and Application, Web and Enterprise Search.
Packt Publishing Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Microsoft and Algolia.
Packt Publishing Limited recently adopted applications including
Adobe Commerce (ex Magento) in 2021, Cloudflare CDN in 2021 and Mimecast Email Security in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Packt Publishing Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Packt Publishing Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Packt Publishing Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.