PakLab
380 Townline Road Suite 130,Hauppauge,
New York, 11788, NY,
United States
New York, 11788, NY,
United States
1 631-543-2277
Manufacturing
PakLab Technographics
PakLab Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PakLab and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 820 PakLab employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PakLab has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2016, Salesforce Marketing Cloud for Marketing Automation in 2021, Postmark for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PakLab is running and its propensity to invest more and deepen its relationship with Sage , Salesforce , ActiveCampaign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PakLab revenues, which have grown to $105.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PakLab intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PakLab Tech Stack and Enterprise Applications
PakLab ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, PakLab deployed Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial operations focused on inbound logistics and warehouse receiving. The implementation emphasized transaction-level receiving and documentation within Sage Business Cloud X3, with users entering inbound truck manifests, creating packing slips, quarantine labels, and receipts directly in the application. Daily operational use extended to customer service workflows where staff logged customer calls, scheduled trailer delivery appointments, and routed shipment information to project managers and customers via fax and email. Configuration work centered on packing slip templates, quarantine labeling workflows, and receiver slip generation to support inventory control and receiving accuracy.
The deployment codified ticket creation and task assignment processes to coordinate coworkers handling inbound deliveries, aligning warehouse, customer service, and project management activities inside the ERP Financial environment. Governance relied on role-based transaction ownership for receiving, labeling, and customer notifications, and process orchestration for appointment scheduling and inbound delivery tracking to maintain auditable records in Sage Business Cloud X3. PakLab Sage Business Cloud X3 ERP Financial supported core warehouse and logistics operations, customer service touchpoints, and documentation flows used by operations and project teams.
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PakLab CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, PakLab implemented Salesforce Marketing Cloud as its Marketing Automation platform to centralize website driven marketing. PakLab Salesforce Marketing Cloud Marketing Automation supports marketing operations and web engagement workflows for the company's United States based corporate site. Salesforce Marketing Cloud was deployed to manage email campaigns, audience segmentation, and web tracking that originate from the PakLab website.
Configuration emphasized core Marketing Automation capabilities including campaign orchestration, personalized email delivery, behavioral web tracking, and automation workflows for lead capture and nurture. Operational governance was placed in marketing operations to manage campaign configuration, segmentation rules, and data privacy controls across the site. The deployment scope focuses on the corporate marketing organization and the public website, positioning Salesforce Marketing Cloud as the primary orchestration layer for customer engagement on paklab.com.
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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PakLab PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActiveCampaign | Legacy | Postmark | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, PakLab implemented Postmark to manage Transactional Email on their website. The deployment integrated Postmark's transactional email services into PakLab's web application to handle automated customer notifications and system-generated messages. The implementation leverages Postmark capabilities such as API-based sending, template management, message streams and webhook event delivery to orchestrate notification flows and maintain deliverability.
Operational scope is focused on website-driven communications supporting customer service and order and shipping notification workflows, with configuration centered on template governance and programmatic send controls. The setup centralizes message templates and delivery rules within Postmark to reduce application-side email logic and enable event-driven webhook processing for bounce and delivery feedback. Governance practices emphasize template versioning and role-based access to Postmark configuration to control content and sending behavior across environments.
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PakLab IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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PakLab CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at PakLab
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PakLab Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PakLab IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PakLab digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD PakLab Technographics
PakLab is a Manufacturing organization based in United States,
with around 820 employees and annual revenues of $105.0 million.
PakLab operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Salesforce Marketing Cloud and Postmark,
covering areas like ERP Financial, Marketing Automation and Transactional Email.
PakLab has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Salesforce and ActiveCampaign.
PakLab recently adopted applications including
Salesforce Marketing Cloud in 2021, Postmark in 2021 and Barracuda Email Security Gateway in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PakLab’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PakLab’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PakLab technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.