Spring Hill, 4000, QLD,
Australia
Palliative Care Queensland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Palliative Care Queensland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Palliative Care Queensland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Palliative Care Queensland has purchased the following applications: Microsoft 365 for Collaboration in 2018, Raklet for Community Management in 2015, Bluehost for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Palliative Care Queensland is running and its propensity to invest more and deepen its relationship with Microsoft , Raklet , Bluehost or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Palliative Care Queensland revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Palliative Care Queensland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Palliative Care Queensland implemented Microsoft 365 as a Collaboration solution. The nonprofit with roughly 10 employees operates Microsoft 365 as a cloud hosted tenant used organization wide, and the implementation is referenced on the organization website indicating public facing links or embedded content tied to the Microsoft 365 tenant.
The deployment leverages standard Microsoft 365 capabilities, including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive file synchronization, and Microsoft Teams for meetings and chat, with configuration scaled to a small user base. Tenant administration is focused on user provisioning, role based access control, and document permissioning to support internal communication and document management workflows, aligning the Microsoft 365 Collaboration platform with core business functions such as staff communication, administrative operations, and file collaboration.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Raklet | Legacy | Raklet | Community Management | CRM | n/a | 2015 | 2015 |
In 2015, Palliative Care Queensland implemented Raklet as its Community Management application to support membership administration and accounting functions. Palliative Care Queensland is an Australian non profit focused on end of life care, and it uses Raklet to manage multiple membership tiers including individual and organizational plans while maintaining a centralized contact database that can group organizational members and track individual status.
The implementation configured Raklet modules for membership management, CRM contact records, customizable application forms, subscription plan setup, and recurring payments automation. Raklet’s application forms were customized to collect organization-specific fields, administrators were given the option to auto-approve or manually vet applicants, and the system accepted bulk contact import via copy and paste or manual entry to onboard existing members and their historical debts.
Operational integrations in the deployment included embedding Raklet application forms on the organization’s website through a public "become a member" workflow, and linking a bank account to the Raklet payment processing configuration to receive subscription funds. The deployment concentrated on centralizing member records, payment status, subscription lifecycle management, and automated debtor notifications for the finance and membership teams.
Governance changes centered on formalizing approval workflows, adding custom fields to capture membership-specific data, and instituting automated debt reminders to reduce manual follow up. Raklet provided Palliative Care Queensland with consolidated membership and accounting visibility through the Community Management application, enabling centralized administration of subscriptions, payments, and member communications.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bluehost | Legacy | Bluehost | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Palliative Care Queensland implemented Bluehost for Application Hosting and Computing Services to host its public website. The Bluehost deployment functions as the organization’s primary web hosting environment, providing website content delivery, domain name resolution, and hosting administration for the site’s public-facing pages.
Configuration reflects a small nonprofit operational profile with a single-site hosting footprint and centralized site administration, consistent with Application Hosting and Computing Services implementations for organizations with ten employees. Operational responsibilities on Bluehost include website content updates and DNS management, and the hosting layer supports Palliative Care Queensland’s public communications and stakeholder information functions.
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