Palmetto Industries
6001 Horizon W. Pkwy.,
Grovetown, 30813, GA,
United States
Grovetown, 30813, GA,
United States
1 888-531-8242
Manufacturing
Palmetto Industries Technographics
Palmetto Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Palmetto Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Palmetto Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Palmetto Industries has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Palmetto Industries is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Palmetto Industries revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Palmetto Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Palmetto Industries Tech Stack and Enterprise Applications
Palmetto Industries AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Palmetto Industries implemented Hubspot Live Chat on its corporate website. The deployment embedded Hubspot Live Chat as the customer facing chat widget to handle inbound inquiries and basic conversational engagement, and the implementation is classified in Chatbots and Conversational AI. The implementation focused on front office use cases, primarily sales lead capture and customer service triage, with conversational sessions captured and tracked inside the Hubspot conversation environment.
Configuration work centered on the live chat widget, canned responses, routing rules and a shared conversation inbox to coordinate follow up between sales and support. Operational scope was the company website and the small internal admin team manages configuration and message ownership, with governance defined around inbox ownership and response workflows. The implementation centralized web based conversational data in Hubspot Live Chat to standardize how Palmetto Industries captures and tracks customer contacts through Chatbots and Conversational AI.
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Palmetto Industries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Palmetto Industries implemented Microsoft 365 to provide Collaboration capabilities across its small manufacturing operations. The company of 35 employees is documented as using Microsoft 365 on their website, indicating a cloud subscription approach to email and productivity tooling rather than an on premises suite.
Deployment centered on standard Microsoft 365 collaboration services, with configuration aligned to Exchange Online email, SharePoint Online document libraries, OneDrive for Business file sync, and Microsoft Teams for real time communication and meetings. Administration was handled through the Microsoft 365 admin center and Azure Active Directory for identity and access control, creating a single tenant cloud architecture appropriate for a company of this size.
Operational coverage focused on core business functions including administrative teams, operations coordination, and shop floor communications, with governance implemented through role based access controls, site and channel provisioning policies, and document lifecycle controls in SharePoint. The public website signal confirms the presence of Microsoft 365 in Palmetto Industries technology stack, establishing the relationship Palmetto Industries Microsoft 365 Collaboration business function for internal document management and team communication.
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Palmetto Industries eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022 Palmetto Industries implemented WooCommerce on its corporate website. The deployment uses Automattic’s WooCommerce plugin within the company WordPress site to provide eCommerce cataloging and direct order capture rather than a separate storefront application.
Configuration centered on standard WooCommerce functional modules, including product catalog and SKU management, shopping cart and checkout workflows, order management, inventory tracking, tax calculation, and payment gateway configuration. WooCommerce was configured to manage product presentation and pricing on the site, and to surface order and customer records through the WordPress administrative interface.
Operational ownership was aligned to sales and operations teams with site administration retained by a small central team, reflecting Palmetto Industries size and staffing. Governance focused on catalog and pricing control, order processing workflows, and content updates through WordPress, with day to day responsibilities for order fulfillment and customer service routed through the eCommerce order management capabilities of WooCommerce.
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Palmetto Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2020 | 2020 |
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|
|
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Marketing Automation | CRM |
|
2021 | 2021 |
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Marketing Automation | CRM |
|
2022 | 2022 |
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Palmetto Industries PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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Palmetto Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Palmetto Industries
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Palmetto Industries Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Palmetto Industries IT executives and key decision makers. This section highlights Palmetto Industries's latest recorded technology evaluations, including Pipedrive CRM for CRM on 2025-09-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Palmetto Industries digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-15 | Palmetto Industries | Evaluated | Pipedrive | Pipedrive CRM | CRM | CRM |
FAQ - APPS RUN THE WORLD Palmetto Industries Technographics
Palmetto Industries is a Manufacturing organization based in United States,
with around 35 employees and annual revenues of $3.0 million.
Palmetto Industries operates a diverse technology stack with applications such as
Hubspot Live Chat, Microsoft 365 and WooCommerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Palmetto Industries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Microsoft and Automattic.
Palmetto Industries recently adopted applications including
Hubspot Live Chat in 2022, WooCommerce in 2022 and Hubspot Marketing Automation in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Palmetto Industries’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Palmetto Industries’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Palmetto Industries technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.