Paperchase
346-348 Chiswick High Road,
London, W4 5TA,
United Kingdom
London, W4 5TA,
United Kingdom
44 20 7467-6200
Retail
Paperchase Technographics
Paperchase Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paperchase and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 820 Paperchase employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paperchase has purchased the following applications: Stripe Payments for Payment Processing in 2020, Jobtrain ATS for Applicant Tracking System in 2018, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paperchase is running and its propensity to invest more and deepen its relationship with Stripe , Jobtrain Solutions , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paperchase revenues, which have grown to $134.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paperchase intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paperchase Tech Stack and Enterprise Applications
Paperchase ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Paperchase implemented Stripe Payments on its website to centralize online payment acceptance and support digital checkout flows. Paperchase implemented Stripe Payments for Payment Processing to handle card and web wallet transactions on paperchase.com, linking the vendor, application, and business function in a single operational footprint.
The implementation used Stripe Payments elements embedded in the public site, leveraging tokenization and hosted payment components to capture card data and reduce on site card handling. Configuration focused on core Payment Processing capabilities including card acceptance, digital wallet support, PCI scope mitigation via tokenization, and API driven event notifications for payment lifecycle events.
Integration scope was limited to the Paperchase e commerce storefront, with the technical architecture centered on site to Stripe API connections and webhook based event handling. Operational governance was assigned to the e commerce and payments teams, emphasizing checkout flow configuration, reconciliation of Stripe transaction events, and monitoring of authorization and settlement activity for online retail transactions in the United Kingdom.
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Paperchase HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobtrain Solutions | Legacy | Jobtrain ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 Paperchase implemented Jobtrain ATS as its Applicant Tracking System to support Talent Acquisition and HR administration across retail stores and corporate offices. The Jobtrain ATS was configured to manage vacancy posting, applicant screening workflows, offer generation and onboarding documentation for both UK and international candidates.
Configuration emphasized functional modules for requisition management, candidate screening and shortlisting, offer and contract generation, and vacancy distribution to external job sites. Administrative tooling was set up for maintaining trackers and candidate records, a document library tied to Adobe ESign for electronic signature workflows, and procedures to ensure new starter packs and contractual correspondence are produced promptly.
Operational integrations and adjacent systems included NGAHR for broader HRIS record management and the in-house ShopWorks digital employee record system, which HR personnel tested during rollout. Talent Acquisition workflows incorporated posting on external sites and screening applicants as directed, creating an end-to-end recruiting loop from vacancy distribution to candidate selection and employee record creation.
Governance and process changes centered on maintaining digital and physical employee documentation for retail managers and office colleagues, producing training materials and delivering in-person training to store management, and enforcing an internal expectation that change of detail letters, contracts, offer letters and new starter packs are issued within 24 hours of confirmed offers. The HR Administrator role maintained Jobtrain ATS and NGAHR data hygiene and managed the Adobe ESign online document library to support compliance with internal processes and legislative requirements during recruitment and onboarding workflows.
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Core HR | HCM |
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2020 | 2021 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2020 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2016 | 2016 |
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Paperchase Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Paperchase implemented Microsoft 365 for Collaboration. The deployment surfaces Microsoft 365 capabilities on the Paperchase website and supports corporate collaboration workflows for content authoring and employee communication.
Microsoft 365 delivers cloud-based collaboration features such as email, document co-authoring, file storage and site-based content management, aligning with the Collaboration category to support web content management and internal communications. The implementation focuses on embedding Microsoft 365 services into the public website and internal content workflows, providing a unified platform to support marketing and operations business functions.
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Paperchase Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Paperchase eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Paperchase CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Paperchase IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Paperchase CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Paperchase
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Paperchase Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Paperchase IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Paperchase digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Paperchase Technographics
Paperchase is a Retail organization based in United Kingdom,
with around 820 employees and annual revenues of $134.0 million.
Paperchase operates a diverse technology stack with applications such as
Stripe Payments, Jobtrain ATS and Microsoft 365,
covering areas like Payment Processing, Applicant Tracking System and Collaboration.
Paperchase has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Jobtrain Solutions and Microsoft.
Paperchase recently adopted applications including
Microsoft 365 in 2021, Klevu Discovery Suite in 2021 and dotdigital Engagement Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Paperchase’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Paperchase’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Paperchase technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.