Melbourne, 3000, VIC,
Australia
Patrick Terminals Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Patrick Terminals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Patrick Terminals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Patrick Terminals has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, Ascender Preceda for Core HR in 2016, Prime BPM for Process Mining in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Patrick Terminals is running and its propensity to invest more and deepen its relationship with Oracle , Ascender , Litmos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Patrick Terminals revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Patrick Terminals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft ERP | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, Patrick Terminals implemented Oracle Cloud ERP as its ERP Financial system, migrating core financial, planning, and HR functions to Oracle Cloud to meet a mandated exit from Oracle PeopleSoft ERP within a 12 month window. The program bundled Oracle Cloud ERP with Oracle Cloud EPM and Oracle Cloud HCM to replace PeopleSoft financials, purchasing, payroll, and time and labor across Patrick's four terminals in Brisbane, Sydney, Melbourne, and Fremantle, supporting more than 3 million TEU per year.
The deployment focused on standard finance and HR modules, including general ledger, accounts payable, cash management, procure to pay, purchase order processing, payroll, and planning and budgeting via Oracle Cloud EPM. Patrick automated end to end financial and ERP processes to enable high-volume transactional workflows, for example generating up to 4,000 invoices per week with complex line-level data such as port levies, cargo transfers, and equipment hires, and standardized monthly management reporting to provide a single view of stevedoring productivity across terminals.
Technical integration and cutover were compressed to meet the timeline, Oracle Advanced Customer Services helped develop roughly 20 integration interfaces from internal systems to Oracle Cloud within three months, and the program went live two months after integration work completed, achieving a five month overall migration. Integrations explicitly included third-party asset management and stevedoring service systems, with Oracle Mission Critical Support and Oracle Advanced Customer Services providing managed helpdesk, regression testing, and change management to stabilize the cloud environment.
Governance centered on a single vendor cloud operating model to reduce IT complexity and centralize support, enabling Patrick to lower total cost of ownership from US$7 million to US$177,000 in one year and to complete the transition seven months ahead of the original 12 month target. Operational outcomes reported by Patrick included patching and upgrade cycles shortened from six months to six weeks, a 40% reduction in ticket volume through managed services, improved SLA planning for shipping customers via scenario analysis in Oracle EPM Cloud, and reduced shared services headcount through automation of core finance workflows.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2016 | 2017 |
In 2016, Patrick Terminals implemented Ascender Preceda as its Core HR application. The Preceda implementation was executed as part of a broader Oracle Cloud system landscape and was managed from Port Botany, NSW, Australia, aligning Core HR delivery with an enterprise program that included Oracle Cloud ERP, SCM and HCM initiatives.
The implementation focused on Core HR master data consolidation and employee lifecycle management, with configuration workstreams for data transformation, validation and compliance controls. The project included one-time bulk data load interfaces and ongoing configuration of business rules to support HR processes, with the Cloud Data Transition Architect accountable for data integrity and configuration oversight.
Integrations were scoped to the Oracle Cloud landscape, with explicit attention to system integration needs and one-time data load interfaces to ensure alignment across HR and Finance data flows. The program supported transition and decommissioning of PeopleSoft as required, and involved coordination with HR, Finance and other business stakeholders to validate interfaces and data handoffs.
Governance and rollout were structured for a fast tracked deployment window of approximately four months, the Cloud Data Transition Architect acting as the functional and technical point of contact to system integrators and third party consultants. Project responsibilities emphasized cutover planning, go-live readiness, risk and compliance management, and sustaining stakeholder relationships to operationalize Ascender Preceda within Patrick Terminals.
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Core HR | HCM |
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2017 | 2018 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2016 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Prime BPM | Legacy | Prime BPM | Process Mining | Analytics and BI | n/a | 2016 | 2016 |
In 2016, Patrick Terminals implemented Prime BPM. Prime BPM is a Process Mining application Patrick Terminals deployed to instrument and analyze operational workflows within its terminal operations, and the deployment is listed on the vendor customer page.
The implementation emphasized core Process Mining capabilities including process discovery, variant analysis, conformance checking, and performance visualization. Prime BPM was configured to consume timestamped event data and transaction logs from operational sources to visualize end to end container handling flows, equipment utilization patterns, and inter-team handoffs, with configurations focused on interactive process models and root cause analysis workflows for operations analysts.
Operational scope concentrated on terminal operations and operations management teams, creating a centralized process analytics capability to support continuous process review and operational governance. Governance and rollout activities emphasized establishing a regular process review cadence and embedding mined insights into exception handling and operational planning workflows, as documented in the vendor customer listing.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2017 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2017 | 2018 |
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