Wollongong, 2500, NSW,
Australia
Peoplecare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Peoplecare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Peoplecare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Peoplecare has purchased the following applications: TechnologyOne ERP for ERP Financial in 2020, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2020, Snowflake Data Cloud for Data Warehouse in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Peoplecare is running and its propensity to invest more and deepen its relationship with TechnologyOne , Edenred , ELMO Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Peoplecare revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Peoplecare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Snowflake | Legacy | Snowflake Data Cloud | Data Warehouse | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Peoplecare implemented Snowflake Data Cloud as its Data Warehouse to centralize member data and create a single repository for analytics that supports member services and contact center workflows. The deployment targeted the insurer's member engagement and policy servicing functions to better support omnichannel interactions for more than 33,000 members and to enable faster operational access to member records across mobile and agent interfaces.
Snowflake Data Cloud was configured as a cloud-native data platform to consolidate disparate operational feeds and enable self-service analytics and reporting for business users. The implementation emphasized a centralized data model and schema standardization, while the Snowflake Data Cloud served as the primary analytical store for policy, claims, and member interaction data to support personalized communications and clinical concierge services.
Integrations were implemented using the Boomi iPaaS, with Atturra providing an on-site solutions architect during the initial rollout to accelerate connector configuration and orchestration. Explicit system integrations included HAMBS for membership and policy management, the Enhanced Interactive Voice Response system for contact routing, PCI Pal for payments, SugarCRM for member relationship data, Microsoft Office 365 E5 for productivity and identity context, and Connectwise for internal ticketing, all feeding into the Snowflake Data Cloud.
Governance and operational change focused on providing contact center agents and mobile channels with a single interface to view up-to-date member context, enabling agents to see hospital admissions, claim failure reasons, and recommended next steps at the point of service. The implementation also supported Peoplecare's compliance posture, helping the organization meet Australian Prudential Regulation Authority CPS 234 requirements by centralizing data controls and auditability within the Snowflake Data Cloud.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience, CRM | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||