Apps Run The World

Pets at Home Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Pets at Home and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10262 Pets at Home employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Pets at Home has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, SAP SuccessFactors Employee Central for Core HR in 2017, SAP Promotion Management for Retail for Trade Promotion Management in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Pets at Home is running and its propensity to invest more and deepen its relationship with SAP , Blue Yonder , Crown Computing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Pets at Home revenues, which have grown to $1.59 billion in 2021, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pets at Home intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Pets at Home is a UK’s leading pet specialist, providing pet owners with all their needs; food, accessories, vet and grooming services. Pets are the heartbeat of their business and they aim to share knowledge and passion to help pets and their owners live long and happy lives together. Founded in 1991 by Anthony Preston, Pets at Home is the pet retailer with over 400 stores across the UK and 6,000 employees. The company sells products including food, toys, bedding, medication, accessories, and pets.

Scope and Challenges

Pets at Home is leveraging SAP Enterprise Support, Cloud Edition, to help to become a digital enterprise. In 2017, their digitalization begins through SAP Success Plans. Pets at Home has made the move to streamline its promotions management onto one single technology platform, to keep pace with its recent growth story.

The company migrated from a legacy database to latest SAP S/4HANA technology, including hardware vendor selection. 

Outcome and Implications

In January 2016 they deployed SAP’s Promotions Management for Retail (PMR) software. The new promotions management solution will enable Pets at Home to consistently manage promotional activity across all channels by providing a single system of record along with the management of vendor funds and rebates, deals, offer management and best practice promotions execution.

Also, the SAP PMR application will help Pets at Home to effectively manage their promotional activity across their store, web, grooming and veterinary practice channels.

After additionally, implementation of On-Premise SAP HCM and Payroll solutions, in 2016, delivering HR and payroll services to 7500 employees,  Pets at Home decided to move to SAP SuccessFactors cloud solution in late 2017.

Quotes

"Our current processes are manual and have evolved over time. SAP PMR will enable us to drive promotional best practice into our business." - said Dan Harvey, Pets at Home SAP Programme Director.

"We have SAP payroll and SAP HR on-premise but we've decided to move to SuccessFactors in the cloud. On the retail side, we are looking at our omnichannel so we want to ensure that our customers can order products anytime, from anywhere, be it at home or in-store, so it's a seamless customer journey" - said  Anne Mills, Project Manager for the SuccessFactors rollout at Pets at Home.

Pets at Home Group Plc
Epsom Avenue Stanley Green Trading Estate
Handforth, SK9 3RN , x
United Kingdom
44 16 1486-6688
https://www.petsathome.com/
Industry Employees Revenue
Retail 10262 $1.59B

Enterprise Software and Cloud Applications being used by Pets at Home

Vendor Old Product New Product Category Market Users VAR/SI When Live
Tableau Software Legacy Applications Tableau Analytics and BI Analytics and BI n/a n/a 2019 2020
Subscribe Subscribe Subscribe Data Warehouse Analytics and BI Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Analytics and BI Analytics and BI Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Chatbots and Conversational AI Artificial Intelligence Subscribe Subscribe 2020 2021
Subscribe Subscribe Subscribe Chatbots and Conversational AI Artificial Intelligence Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe PBX, VoiP and Phone Systems Collaboration Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Content Management Content Management Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe File Transfer Content Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Partner Relationship Management CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Engagement CRM Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe Customer Support CRM Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Sales Automation,CRM,Sales Engagement CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Trade Promotion Management CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Personalization and Product Recommendations eCommerce Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Personalization and Product Recommendations eCommerce Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe EPM EPM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2017 2018
Subscribe Subscribe Subscribe Payroll HCM Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Time and Attendance HCM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Workforce Management HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Recruiting,Applicant Tracking System HCM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Learning and Development HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Core HR HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Workforce Scheduling HCM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2020 2021
Subscribe Subscribe Subscribe Secure Web Gateways (SWG) IaaS Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Robotic Process Automation PaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Order Management SCM Subscribe Subscribe 2021 2021
Vendor Old Product New Product Category Market Users VAR/SI When Live
SAP Legacy Applications SAP BW (Business Warehouse) Data Warehouse Analytics and BI n/a n/a 2013 2013
Subscribe Subscribe Subscribe Analytics and BI Analytics and BI Subscribe Subscribe 2016 2016
Tableau Software Legacy Applications Tableau Analytics and BI Analytics and BI Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe PBX, VoiP and Phone Systems Collaboration Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Content Management Content Management Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe File Transfer Content Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe Partner Relationship Management CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Support CRM Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe Customer Engagement CRM Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Sales Automation,CRM,Sales Engagement CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Trade Promotion Management CRM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe Personalization and Product Recommendations eCommerce Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe eCommerce eCommerce Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Personalization and Product Recommendations eCommerce Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe EPM EPM Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2017 2018
Subscribe Subscribe Subscribe Core HR HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Payroll HCM Subscribe Subscribe 2012 2012
Subscribe Subscribe Subscribe Time and Attendance HCM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Workforce Scheduling HCM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Workforce Management HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Recruiting,Applicant Tracking System HCM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Learning and Development HCM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Order Management SCM Subscribe Subscribe 2021 2021
Vendor Old Product New Product Category Market Users VAR/SI When Live
Blue Prism Legacy Applications Blue Prism Robotic Process Automation PaaS n/a n/a 2021 2021
Vendor Old Product New Product Category Market Users VAR/SI When Live
Salesforce Legacy Applications Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI Artificial Intelligence n/a n/a 2021 2021
Subscribe Subscribe Subscribe Chatbots and Conversational AI Artificial Intelligence Subscribe Subscribe 2020 2021

IT Decision Makers and Key Stakeholders at Pets at Home

First Name Last Name Title Email Phone
Subscribe Subscribe People Services Manager Subscribe Subscribe
Subscribe Subscribe Head of Business Systems Design & Development Subscribe Subscribe
Subscribe Subscribe CFO Subscribe Subscribe
Subscribe Subscribe Director of Corporate Affairs Subscribe Subscribe
Subscribe Subscribe Group Head of People Systems Transformation Subscribe Subscribe
Subscribe Subscribe Chief People and Culture Officer Subscribe Subscribe
Subscribe Subscribe Head of People-Operations Subscribe Subscribe
Subscribe Subscribe Group Financial Controller Subscribe Subscribe
Subscribe Subscribe Head of Commercial Finance Subscribe Subscribe
Subscribe Subscribe Head of Group IT Operations Subscribe Subscribe
Subscribe Subscribe Finance Director - Pets at Home Retail Subscribe Subscribe
Subscribe Subscribe Financial Accounting Manager Subscribe Subscribe
Subscribe Subscribe Head of Group IT Change Delivery Subscribe Subscribe
Subscribe Subscribe Group IT Director Subscribe Subscribe
Subscribe Subscribe Group Payroll Manager Subscribe Subscribe
Subscribe Subscribe Group Head of Reward Subscribe Subscribe
Subscribe Subscribe Group Head of L&D and Leadership Development Subscribe Subscribe
Subscribe Subscribe SAP SuccessFactors Systems Manager Subscribe Subscribe
Subscribe Subscribe Head of People - Distribution Subscribe Subscribe
Subscribe Subscribe Group Director of People Partnering Subscribe Subscribe
Subscribe Subscribe Chief Operating Officer Subscribe Subscribe
Subscribe Subscribe Payroll Manager Subscribe Subscribe
Subscribe Subscribe People Business Partner Subscribe Subscribe
Subscribe Subscribe People Business Partner Subscribe Subscribe
Subscribe Subscribe Chief Data Officer Subscribe Subscribe
Subscribe Subscribe CIO Subscribe Subscribe
Subscribe Subscribe IT Project Manager Subscribe Subscribe
Subscribe Subscribe Group Head of Analytics Platform and Data Engineering Subscribe Subscribe
Subscribe Subscribe Information Security Officer Subscribe Subscribe
Subscribe Subscribe Group Director of People Partnering Subscribe Subscribe
Subscribe Subscribe Director of Group Strategy & Transformation Subscribe Subscribe
Subscribe Subscribe Head of Digital Operations Subscribe Subscribe
Subscribe Subscribe Head of People - Group Functions Subscribe Subscribe
Subscribe Subscribe SAP SuccessFactors System Manager Subscribe Subscribe
Subscribe Subscribe Head of Digital and CRM Analytics Subscribe Subscribe
Subscribe Subscribe Head of CRM Subscribe Subscribe
Subscribe Subscribe Customer Service Team Leader Subscribe Subscribe
Subscribe Subscribe Contact Centre Manager Subscribe Subscribe
Subscribe Subscribe Financial Reporting & Systems Manager Subscribe Subscribe
Subscribe Subscribe Business Intelligence Manager Subscribe Subscribe
Subscribe Subscribe Business Intelligence Engineer Subscribe Subscribe
Subscribe Subscribe Digital Analytics Manager Subscribe Subscribe
Subscribe Subscribe Head of Accounting and Reporting Subscribe Subscribe
Subscribe Subscribe Head of Customer Services & Retail Operations Subscribe Subscribe
Subscribe Subscribe Customer Insight Manager Subscribe Subscribe
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