
Handforth, SK9 3RN,
United Kingdom
Pets at Home Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pets at Home and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11377 Pets at Home employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pets at Home has purchased the following applications: Tableau for Analytics and BI in 2019, Amazon EC2 for Application Hosting and Computing Services in 2014, New Relic APM for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pets at Home is running and its propensity to invest more and deepen its relationship with Tableau Software , SAP , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pets at Home revenues, which have grown to $1.78 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pets at Home intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
About the Customer
Pets at Home is a UK’s leading pet specialist, providing pet owners with all their needs; food, accessories, vet and grooming services. Pets are the heartbeat of their business and they aim to share knowledge and passion to help pets and their owners live long and happy lives together. Founded in 1991 by Anthony Preston, Pets at Home is the pet retailer with over 400 stores across the UK and 6,000 employees. The company sells products including food, toys, bedding, medication, accessories, and pets.
Scope and Challenges
Pets at Home is leveraging SAP Enterprise Support, Cloud Edition, to help to become a digital enterprise. In 2017, their digitalization begins through SAP Success Plans. Pets at Home has made the move to streamline its promotions management onto one single technology platform, to keep pace with its recent growth story.
The company migrated from a legacy database to latest SAP S/4HANA technology, including hardware vendor selection.
Outcome and Implications
In January 2016 they deployed SAP’s Promotions Management for Retail (PMR) software. The new promotions management solution will enable Pets at Home to consistently manage promotional activity across all channels by providing a single system of record along with the management of vendor funds and rebates, deals, offer management and best practice promotions execution.
Also, the SAP PMR application will help Pets at Home to effectively manage their promotional activity across their store, web, grooming and veterinary practice channels.
After additionally, implementation of On-Premise SAP HCM and Payroll solutions, in 2016, delivering HR and payroll services to 7500 employees, Pets at Home decided to move to SAP SuccessFactors cloud solution in late 2017.
Quotes
"Our current processes are manual and have evolved over time. SAP PMR will enable us to drive promotional best practice into our business." - said Dan Harvey, Pets at Home SAP Programme Director.
"We have SAP payroll and SAP HR on-premise but we've decided to move to SuccessFactors in the cloud. On the retail side, we are looking at our omnichannel so we want to ensure that our customers can order products anytime, from anywhere, be it at home or in-store, so it's a seamless customer journey" - said Anne Mills, Project Manager for the SuccessFactors rollout at Pets at Home.
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2019 | 2020 |
|
|
|
Analytics and BI | Analytics and BI |
|
2016 | 2016 |
|
|
|
Data Warehouse | Analytics and BI |
|
2013 | 2013 |
|
|
|
Data Warehouse | Analytics and BI |
|
2021 | 2021 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2021 |
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
Secure Web Gateways (SWG) | IaaS |
|
2011 | 2011 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2018 | 2018 |
|
|
|
IT Service Management | ITSM |
|
2017 | 2017 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2014 | 2014 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2021 |
HCM
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Content Management | Content Management |
|
2016 | 2016 |
|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
CRM
eCommerce
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
eCommerce | eCommerce |
|
2011 | 2011 |
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2015 | 2015 |
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2019 | 2019 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2021 | 2021 |
SCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Order Management | SCM |
|
2021 | 2021 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Robotic Process Automation | PaaS |
|
2021 | 2021 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
People Services Manager | Manager | HR | ||||
Head of Business Systems Design & Development | Director | IT | ||||
CFO | CXO | Finance | ||||
Director of Corporate Affairs | Director | Finance | ||||
Group Head of People Systems Transformation | Director | HR | ||||
Chief People and Culture Officer | CXO | HR | ||||
Head of People-Operations | Director | HR | ||||
Group Financial Controller | Director | Finance | ||||
Head of Commercial Finance | Director | Finance | ||||
Head of Group IT Operations | Director | IT | ||||
Finance Director - Pets at Home Retail | Director | Finance | ||||
Financial Accounting Manager | Manager | Finance | ||||
Head of Group IT Change Delivery | Director | IT | ||||
Group IT Director | Director | IT | ||||
Group Payroll Manager | Manager | Finance | ||||
Group Head of Reward | Director | HR | ||||
Group Head of L&D and Leadership Development | Director | Finance | ||||
SAP SuccessFactors Systems Manager | Manager | IT | ||||
Head of People - Distribution | Director | HR | ||||
Group Director of People Partnering | Director | HR | ||||
Chief Operating Officer | CXO | Finance | ||||
Payroll Manager | Manager | Finance | ||||
People Business Partner | Manager | HR | ||||
People Business Partner | Manager | HR | ||||
Chief Data Officer | CXO | IT | ||||
IT Project Manager | Manager | IT | ||||
Group Head of Analytics Platform and Data Engineering | Director | IT | ||||
Information Security Officer | Manager | IT | ||||
Group Director of People Partnering | Director | HR | ||||
Director of Group Strategy & Transformation | Director | Finance | ||||
Head of Digital Operations | Director | IT | ||||
People Director | Director | HR | ||||
SAP SuccessFactors System Manager | Manager | IT | ||||
Head of Digital and CRM Analytics | Director | IT | ||||
Head of CRM | Director | Finance | ||||
Customer Service Team Leader | Manager | Customer Service | ||||
Contact Centre Manager | Manager | Customer Service | ||||
Financial Reporting & Systems Manager | Manager | IT | ||||
Business Intelligence Manager | Manager | IT | ||||
Business Intelligence Engineer | Manager | IT | ||||
Digital Analytics Manager | Manager | IT | ||||
Head of Accounting and Reporting | Director | Finance | ||||
Head of Customer Services & Retail Operations | Director | Customer Service | ||||
Customer Insight Manager | Manager | Customer Service | ||||
SAP System Manager | Manager | IT | ||||
SAP Success Factors & HR Systems Manager | Manager | HR | ||||
People Business Partner | Manager | HR | ||||
Head of IT Service Delivery | Director | IT | ||||
Group IT Delivery Manager | Manager | IT |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |