About the Customer
The Phoenix Suns are a professional basketball team located in Arizona. They have been a member of the National Basketball Association since 1968.
They play in the league's Western Conference and are a member of the Pacific Division. They are the oldest professional sports team in the city of Phoenix.
Scope and Challenges
Ultimate Software, a leading provider of human capital management (HCM) solutions in the cloud, announced that the Phoenix Suns, a U.S. professional basketball team and member of the National Basketball Association (NBA), is creating more meaningful experiences for its employees using Ultimate’s comprehensive cloud solution, UltiPro.
Wanting to impact employees from the very beginning, the Suns rolled out UltiPro Onboarding. Using UltiPro’s user-friendly portal, employees can review and electronically sign all documents quickly. The documents are then stored electronically in UltiPro, vastly reducing the accumulation of paper files and automatically storing the information for later use.
Outcome and Implications
To improve its performance management and further enhance the employee experience, the Suns are better managing their talent with UltiPro. UltiPro’s interactive performance management functionality empowers managers and employees alike to create, develop, and track their goals and helps ensure all employees continuously know how their personal accomplishments contribute to the organization’s big picture.
With UltiPro, employees can be productive faster than before and they appreciate the ease of use, speed, and convenience of UltiPro Onboarding in a time when there is probably a lot on their minds. In fact, the time it takes new hires to complete necessary government and company forms on their first day of work has decreased from one hour to under 15 minutes.
“Employee credentialing is a critical part of our security procedures and ensuring our people and our venue remains safe. UltiPro makes the credentialing process so much smoother. Automating this through UltiPro eliminates the need for our individual departments to maintain numerous spreadsheets and separate employee contact information, which makes for a more organized, more convenient, and more efficient process,” said Yammer.
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