Omaha, 68131, NE,
United States
Physicians Mutual Insurance Company Technographics
Physicians Mutual Insurance Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Physicians Mutual Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1410 Physicians Mutual Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Physicians Mutual Insurance Company has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, Vertafore Sircon for Insurance ERP in 2007, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Physicians Mutual Insurance Company is running and its propensity to invest more and deepen its relationship with SAP , Vertafore , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Physicians Mutual Insurance Company revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Physicians Mutual Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Physicians Mutual Insurance Company Tech Stack and Enterprise Applications
Physicians Mutual Insurance Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2023 | 2024 |
In 2023, Physicians Mutual Insurance Company implemented SAP S/4 HANA as its ERP Financial platform. The program included a migration from SAP ERP ECC 6.0 and leveraged both Brownfield and Greenfield approaches, with SAP Consultant resources engaged on contract to assist technical delivery.
SAP S/4 HANA was configured to support core finance process flows alongside enhanced HRIS capabilities, and development work included CDS Views, Table Functions, AMDP and RAP to enable advanced data modeling and processing. The engagement delivered HRIS and payroll functionality, automation of employee onboarding, offboarding and performance evaluation workflows, and custom reports and dashboards for HR analytics. These components were aligned with ERP Financial process needs to ensure transactional integrity between HR events and financial ledger workflows.
Integrations were executed using IDocs, BAPIs, RFCs and Web Services to move transactional HR and finance data between S/4 HANA and surrounding systems. The technical team collaborated with functional teams and business stakeholders to translate complex business requirements into technical specifications and integration designs. Operational coverage emphasized HR and payroll processing with cross functional impacts on finance and payroll teams within Physicians Mutuals US operations.
Governance and rollout followed iterative collaboration between technical consultants and business owners, with configuration and custom development controlled through documented requirements and stakeholder sign off. Explicit outcomes cited in the engagement include a 25% improvement in payroll processing efficiency, a 30% reduction in manual effort for HR processes, a 20% improvement in decision making accuracy from new analytics and a 15% reduction in HR processing time. SAP S/4 HANA continues to serve as the companys ERP Financial platform with ongoing extension via CDS based views and integration interfaces.
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Physicians Mutual Insurance Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vertafore | Legacy | Vertafore Sircon | Insurance ERP | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, Physicians Mutual Insurance Company deployed Vertafore Sircon as its Insurance ERP for agent onboarding and application processing. The implementation established Vertafore Sircon as the core agent lifecycle system used by Division Office Coordinators to support application workflows and maintain office flow for on-site operations in Nashville, Tennessee.
Vertafore Sircon was configured to manage agent onboarding workflows and application support processes, with functional emphasis on appointment and licensing activity, credential tracking, and procedural case handoffs. Configuration focused on role-based access for Division Office Coordinator tasks and operational workflows that facilitate new agent onboarding and day-to-day agent assistance.
The Sircon deployment was integrated operationally with Case360 and Salesforce for customer service and CRM continuity, enabling coordinated case support and agent-facing service interactions. These integrations linked application records in Vertafore Sircon to customer case management and sales records, aligning agent onboarding steps with customer service touchpoints.
Governance centered on operational ownership by Division Office Coordinators who coordinated agent onboarding and maintained office process flow, with documented workflows that tied Sircon transaction states to Case360 and Salesforce case handling. The implementation emphasizes an agent-focused workflow architecture in Vertafore Sircon, supporting compliance-oriented onboarding and agent support functions within the company’s Insurance ERP landscape.
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Physicians Mutual Insurance Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Physicians Mutual Insurance Company deployed Cisco Webex Meetings as an Audio Video and Web Conferencing solution embedded on its public website. Cisco Webex Meetings was provisioned to provide web-based meeting rooms that support live client consultations and virtual events initiated from the website.
The implementation emphasized browser-based join flows and embedded meeting links to enable audio, HD video, screen sharing, recording, host controls, and participant management without forcing additional client downloads. Functional configuration focused on scheduled meetings, on-demand session creation, meeting recording governance, and host permissioning consistent with Audio Video and Web Conferencing best practices.
Operational scope covered customer engagement and internal collaboration use cases, with sales, client services, and support teams using Cisco Webex Meetings to initiate client sessions from the website and to conduct remote consultations. Meeting governance was structured around role-based host controls and recording access, aligning scheduling and access workflows with existing customer-facing processes.
The deployment positioned Cisco Webex Meetings as the web-facing conferencing layer, embedding Cisco Webex Meetings into the company website to orchestrate secure, on-demand conferencing for customer interactions and internal coordination. Physicians Mutual Insurance Company Cisco Webex Meetings Audio Video and Web Conferencing supports browser-initiated meeting workflows and centralized meeting administration for client-facing communication.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Physicians Mutual Insurance Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Physicians Mutual Insurance Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Physicians Mutual Insurance Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Physicians Mutual Insurance Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Physicians Mutual Insurance Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Physicians Mutual Insurance Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-13 | Physicians Mutual Insurance Company | Evaluated | OpenText | OpenText Case360 | Case Management | ERP Services and Operations |