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Pima County

115 N Church Avenue 2nd Floor, Suite 231,
Tucson, 85701, AZ,
United States

https://www.pima.gov/

1 520-724-9999

Government

Pima County Technographics

Pima County Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Pima County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1149 Pima County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Pima County has purchased the following applications: Pendo Adopt for Digital Adoption in 2023, IBM Maximo CMMS for Computerized Maintenance Management (CMMS) in 2023, Zendesk Chat for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Pima County is running and its propensity to invest more and deepen its relationship with Pendo.io , IBM , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Pima County revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pima County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Pima County Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Pendo.io	Legacy	Pendo Adopt	Digital Adoption	HCM	n/a	2023	2023

ERP Services and Operations

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
IBM	Legacy	IBM Maximo CMMS	Computerized Maintenance Management (CMMS)	ERP Services and Operations	n/a	2023	2023

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Zendesk	Legacy	Zendesk Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	2023	2023
			Chatbots and Conversational AI	AI-Powered Application		2023	2023

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Audio Video and Web Conferencing	Collaboration		2020	2020
			Collaboration	Collaboration		2020	2020

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application, Web and Enterprise Search	Content Management		2023	2023
			Digital Signing	Content Management		2023	2023
			Web Content Management	Content Management		2023	2023

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Citizen Engagement	CRM		2023	2023
			Customer Support	CRM		2023	2023
			Customer Support	CRM		2023	2023
			Tag Management	CRM		2023	2023

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Performance Management	ITSM		2023	2023
			IT Service Management	ITSM		2022	2022

Procurement

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Supplier Relationship Management	Procurement		2023	2023

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Transactional Email	PaaS		2022	2022

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2023	2023
			Content Delivery Network	IaaS		2023	2023
			Content Delivery Network	IaaS		2023	2023

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Endpoint Management	CyberSecurity		2016	2016
			Identity and Access Management (IAM)	CyberSecurity		2023	2023
			Web Application Firewalls (WAF), Phishing Protection	CyberSecurity		2023	2023

IT Decision Makers and Key Stakeholders at Pima County

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Pima County Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Pima County Technographics

Pima County is a Government organization based in United States, with around 1149 employees and annual revenues of $250.0 million.

Pima County operates a diverse technology stack with applications such as Pendo Adopt, IBM Maximo CMMS and Zendesk Chat, covering areas like Digital Adoption, Computerized Maintenance Management (CMMS) and Chatbots and Conversational AI.

Pima County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Pendo.io, IBM and Zendesk.

Pima County recently adopted applications including Pendo Adopt in 2023, IBM Maximo CMMS in 2023 and Zendesk Chat in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Pima County’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Pima County’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Pima County technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.