Dallas, 75205, TX,
United States
PlainsCapital Bank Technographics
PlainsCapital Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PlainsCapital Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 PlainsCapital Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PlainsCapital Bank has purchased the following applications: ExponentHR for Core HR in 2017, Fiserv Signature Bank Platform for Core Banking in 2012, Microsoft Power BI for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PlainsCapital Bank is running and its propensity to invest more and deepen its relationship with ExponentHR , Oracle , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PlainsCapital Bank revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PlainsCapital Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PlainsCapital Bank Tech Stack and Enterprise Applications
PlainsCapital Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ExponentHR | Legacy | ExponentHR | Core HR | HCM | n/a | 2017 | 2018 |
In 2017 PlainsCapital Bank implemented ExponentHR as its Core HR platform to centralize recruiting and employee record management across its Texas operations. The deployment focused on human resources in Dallas, Fort Worth, Houston, and Austin and supported HR functions for PlainsCapital Bank, PlainsCapital Corporation, and Hilltop Holdings, with ExponentHR serving as the system of record for recruiting workflows and HRIS reporting.
Configuration emphasized full cycle recruiting and onboarding capabilities within ExponentHR, including job requisition creation, applicant screening, interview coordination, offer management, and new employee orientation administration. The HR team used ExponentHR to maintain confidential employee records and to generate and analyze HR reports used for routine employee relations work and affirmative action plan compilation.
Operational workflows bridged ExponentHR with common office tools, with HR reporting and data exports processed through Excel and documentation prepared in Word, while candidate sourcing and staffing workflows involved external vendors such as staffing agencies and LinkedIn. The deployment supported a single point of contact model for recruiting, where the HR manager coordinated hiring managers across lines of business and managed vendor relationships to feed candidate pipelines into ExponentHR.
Governance and process changes centered on consolidating recruiting ownership and standardizing hiring touchpoints, with PlainsCapital Bank leveraging ExponentHR during acquisition-related HR activities including the FNB Edinburg integration and for preparation of AAP datasets. ExponentHR is presented as the primary Core HR application driving recruiting, onboarding, employee record maintenance, and HR reporting for PlainsCapital Bank.
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Recruiting | HCM |
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2023 | 2023 |
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Workforce Management | HCM |
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2016 | 2016 |
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PlainsCapital Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, PlainsCapital Bank implemented Fiserv Signature Bank Platform in its Core Banking environment. The deployment used an IBM AS/400 host architecture to run Fiserv Signature Bank Platform as the bank's central transaction processing backbone, supporting corporate and branch operations across the Dallas/Fort Worth area and associated retail channels.
Operational support encompassed helpdesk and desktop services for corporate and branch offices, with primary administration responsibilities including creation and maintenance of user access, role-based security policies, and account provisioning for Fiserv Signature. New software releases were tested and validated in a segregated testing environment prior to production rollouts, and workstation provisioning was coordinated through imaging and Active Directory account management.
The implementation was integrated with the bank's operational tooling, including Heat for ticketing, Dell Kace for workstation imaging, WSUS for patch management, and SharePoint for documentation and InfoPath forms. Business continuity and recovery planning was coordinated alongside continuity tooling, with staff reconciling continuity plans from newly implemented ResilienceOne and analyzing RTO and RPO data to identify critical applications and gaps impacting the Core Banking platform.
Governance and operational controls emphasized documented procedures for Fiserv Signature Bank Platform security administration, artifacts maintained for regulatory audits such as FDIC and Sarbanes-Oxley, and recurring Business Continuity Management Committee reviews. Application security administration and helpdesk workflows were formalized to support ongoing release management, access controls, and continuity exercises.
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Digital Banking | ERP Services and Operations |
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2014 | 2014 |
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PlainsCapital Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 |
In 2017 PlainsCapital Bank implemented Microsoft Power BI to centralize infrastructure reporting and enable in depth analysis of system performance. The deployment used Microsoft Power BI as the core Analytics and BI platform to unify telemetry and reporting workflows across the bank's infrastructure applications.
The implementation integrated Microsoft Power BI with Systems Center, Active Directory, Group Policy, Asset Management, and WAN smart infrastructure to surface operational metrics and asset data. Power BI workspaces and data models were configured to consume feeds from Operation Management Suite and SQL Server Reporting Services, supporting dashboarding, scheduled data refresh, and role based access control aligned to Active Directory groups.
Operational coverage centered on the Infrastructure Applications function, encompassing Systems Center administration, asset management, network operations, and system monitoring teams. Business functions impacted included IT operations, infrastructure engineering, and service desk reporting, with data structured to support cross functional analysis and reconciled asset inventories.
Governance was enforced through Active Directory and Group Policy to standardize access and report distribution, while reporting workflows were designed to create synergistic interactions between Systems and Clients. Microsoft Power BI was explicitly used as the Analytics and BI solution to integrate reporting across Operation Management Suite and SQL Server Reporting Services and to deliver consolidated visibility into infrastructure performance.
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PlainsCapital Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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PlainsCapital Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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PlainsCapital Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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PlainsCapital Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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PlainsCapital Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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PlainsCapital Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at PlainsCapital Bank
Apps Being Evaluated by PlainsCapital Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-27 | PlainsCapital Bank | Evaluated | Alkami | Alkami | Digital Banking | ERP Services and Operations |