Planisware
200 Avenue de Paris, Chatillon,
Paris, 92320,
France
Paris, 92320,
France
33 1 41 48 48 60
Professional Services
Planisware Technographics
Planisware Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Planisware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Planisware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Planisware has purchased the following applications: ADP Payroll for Payroll in 2022, TeamSupport SnapEngage for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Planisware is running and its propensity to invest more and deepen its relationship with ADP , TeamSupport , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Planisware revenues, which have grown to $221.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Planisware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Planisware Tech Stack and Enterprise Applications
Planisware HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Payroll | Payroll | HCM | n/a | 2022 | 2022 |
In 2022, Planisware implemented ADP Payroll to manage its Payroll operations. Planisware is a France based professional services firm with approximately 750 employees and €202000000 in revenue, and the deployment focused on centralizing payroll and personnel administration responsibilities.
ADP Payroll was configured to deliver core payroll processing, statutory tax calculation and withholding, payslip generation and electronic distribution, and payroll reporting and compliance recordkeeping. The configuration included personnel administration capabilities for employee data maintenance, earnings and deductions management, and support for recurring payroll cycles. The implementation aligned with standard Payroll functional workflows such as pay run scheduling, tax calculation, and payroll register generation.
Operational ownership and governance were assigned to the Payroll and Personnel Administration Manager, who led configuration decisions, established payroll calendars, and oversaw monthly payroll execution. Change control and routine payroll reconciliation were coordinated between payroll operations, HR, and finance to align payroll execution with personnel administration processes. Planisware ADP Payroll Payroll therefore centralized the company payroll and personnel administration business function under a designated operational owner.
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Planisware AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Planisware implemented TeamSupport SnapEngage on its public website, adopting TeamSupport SnapEngage as a Chatbots and Conversational AI entry point for customer interaction. The deployment centers on a web embedded chat widget that delivers real time conversational engagement and automated response workflows, positioning the application as the front line for web based customer support and pre sales inquiry handling.
The implementation emphasizes conversational modules common to Chatbots and Conversational AI solutions, including visitor engagement triggers, canned responses and automated routing to live agents, with a browser based agent console used by Planisware support staff. Operational coverage is explicitly the company website, and the configuration is managed by customer support and commercial teams to align web enquiries with existing support processes and ticketing workflows.
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Planisware Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Planisware implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is referenced on the Planisware website and is positioned to support corporate communication, document collaboration, and virtual meetings across professional services functions.
The implementation leverages core Microsoft 365 capabilities, including Exchange Online for enterprise messaging, Microsoft Teams for conferencing and persistent chat, SharePoint Online for intranet and document libraries, and OneDrive for Business for individual file synchronization. These Microsoft 365 modules enable standard collaboration workflows such as document co-authoring, meeting orchestration, and centralized mailbox management.
Operational governance emphasizes centralized tenant administration and Azure Active Directory based identity and access controls, alongside built-in Microsoft 365 compliance and data protection features to align IT and delivery teams on collaboration policy. The Microsoft 365 application therefore supports business functions including project delivery, sales enablement, and corporate communications within Planisware.
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Planisware CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Planisware ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Planisware PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Planisware IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Planisware
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Planisware Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Planisware IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Planisware digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Planisware Technographics
Planisware is a Professional Services organization based in France,
with around 750 employees and annual revenues of $221.5 million.
Planisware operates a diverse technology stack with applications such as
ADP Payroll, TeamSupport SnapEngage and Microsoft 365,
covering areas like Payroll, Chatbots and Conversational AI and Collaboration.
Planisware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, TeamSupport and Microsoft.
Planisware recently adopted applications including
ADP Payroll in 2022, ZoomInfo Chorus in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Planisware’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Planisware’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Planisware technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.