PostNL
Prinses Beatrixlaan 23,
The Hague, 2595 AK,
Netherlands
The Hague, 2595 AK,
Netherlands
31 88 868 6161
Transportation
PostNL Technographics
PostNL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PostNL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37000 PostNL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PostNL has purchased the following applications: SAP Business ByDesign for ERP Financial in 2015, SAP SuccessFactors Employee Central for Core HR in 2017, Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) for Intelligent Document Processing in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PostNL is running and its propensity to invest more and deepen its relationship with SAP , Serrala , Bullhorn or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PostNL revenues, which have grown to $3.39 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PostNL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PostNL Tech Stack and Enterprise Applications
PostNL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP Business ByDesign | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015 PostNL deployed SAP Business ByDesign as a central element of a full cloud strategy, replacing SAP ERP ECC 6.0 and a range of disparate business IT systems to achieve simplification and standardization. The move positioned SAP Business ByDesign as the cornerstone of PostNLs IT landscape and explicitly aligned the company to an ERP Financial model for core back office consolidation.
The implementation concentrated on ERP Financial capabilities, including core financial management, general ledger and close workflows, accounts payable and receivable, fixed asset accounting, and integrated reporting and analytics. Configuration and standardization emphasized template-led fiscal controls and cloud-native financial process orchestration, enabling consistent accounting and period close practices across business units.
Architecturally the deployment consolidated multiple legacy systems into a single cloud instance of SAP Business ByDesign, reducing fragmentation in the IT estate and centralizing financial data flows. Operational coverage extended enterprise wide for finance and related back office processes, and the system was positioned to scale with PostNLs existing organizational footprint and cloud roadmap.
Governance and rollout were executed rapidly to realize standardization and cost efficiencies, with PostNL reporting significant cost savings and early positive results from the consolidated environment. Marcel Krom, CIO at PostNL, noted that the company succeeded in replacing a large number of IT systems with one scalable and cost efficient system, reinforcing SAP Business ByDesign as the primary ERP Financial platform for the organization.
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Expense Management | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2016 | 2016 |
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Payment Processing | ERP |
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2014 | 2014 |
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PostNL HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP HCM (HR) | SAP SuccessFactors Employee Central | Core HR | HCM | Huris | 2017 | 2017 |
In 2017, PostNL implemented SAP SuccessFactors Employee Central to establish a cloud-based Core HR foundation as part of a broader move away from on-premise HR infrastructure. The Core HR deployment was executed alongside a program to migrate on-premise SAP HCM payroll to SuccessFactors Cloud Payroll, a program that included a major data migration of more than 200GB of payroll and HR data.
The SAP SuccessFactors Employee Central implementation was configured to preserve payroll-relevant master data and organizational structures, with explicit conversions applied to position and job title fields. Conversions were executed against SAP PA0001 and the payroll cluster table WPBP, with rules to populate fields such as PLANS, STELL and OREGH, and inheritance logic applied to personnel subareas where required.
EPI-USE Labs delivered the PRISM for ECP migration service, using Data Sync Manager to extract source data from the on-premise SAP HCM production client and to stage data files for import into the SuccessFactors Cloud Payroll environment. Variance Monitor was used to automate data quality testing and to highlight differences between source and target during Engineering and Dress rehearsal phases, and three HR nonproduction clients were provisioned to validate process and data quality before any runs on the ECP production client. Huris is listed as the SI/VAR associated with the broader engagement.
The migration followed a four phase delivery model including conversions, testing, engineering and dress rehearsal, and production cutover. Variance Monitor surfaced discrepancies for investigation and the program accommodated three formal change requests during execution. The project team characterized the approach as flexible and cost effective, reporting delivery on time and within budget while retaining the functional value of PostNLs SAP payroll data in the new cloud payroll footprint.
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2018 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Succession and Leadership Planning | HCM |
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2017 | 2017 |
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PostNL Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) | Intelligent Document Processing | Content Management | n/a | 2014 | 2015 |
In 2014 PostNL implemented Tungsten ReadSoft Invoices formerly Kofax ReadSoft Invoices to establish an Intelligent Document Processing capability for invoice intake and accounts payable workflow orchestration. The deployment concentrated on centralized capture and automated data extraction to convert paper and scanned invoices into structured invoice records for AP processing across PostNL operations in the Netherlands.
Tungsten ReadSoft Invoices was configured to support high volume scanning, OCR based data extraction, automated validation rules, and coding assistance for AP clerks. Configuration included header and line item capture, business rule driven validation checkpoints, and user validation screens to enable coding and exception handling prior to posting.
Invoice files were ingested into the AP processing pipeline via ReadSoft AX import routines, enabling downstream invoice handling within PostNL accounts payable systems and departmental review queues. Operational coverage emphasized the Accounts Payable function where teams performed coding, prepared payments, produced payment overviews for creditors, and maintained supplier communications when clearing arrears.
Governance and process changes centered on standardizing scanning and import procedures, formalizing validation and exception workflows, and coordinating consultations across departments to resolve invoice discrepancies. Tungsten ReadSoft Invoices served as the central Intelligent Document Processing layer to structure invoice data and route items into established AP workstreams.
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PostNL SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2021 | 2022 |
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PostNL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement, Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Utilities Customer Care and Billing | CRM |
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2018 | 2018 |
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PostNL EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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PostNL ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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PostNL TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2013 | 2013 |
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PostNL PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2025 | 2025 |
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Electronic Data Interchange (EDI) | PaaS |
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2024 | 2024 |
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PostNL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at PostNL
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by PostNL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PostNL IT executives and key decision makers. This section highlights PostNL's latest recorded technology evaluations, including SAP HCM Payroll for Payroll on 2025-01-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PostNL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-14 | PostNL | Evaluated | SAP | SAP HCM Payroll | Payroll | HCM |
FAQ - APPS RUN THE WORLD PostNL Technographics
PostNL is a Transportation organization based in Netherlands,
with around 37000 employees and annual revenues of $3.39 billion.
PostNL operates a diverse technology stack with applications such as
SAP Business ByDesign, SAP SuccessFactors Employee Central and Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices),
covering areas like ERP Financial, Core HR and Intelligent Document Processing.
PostNL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Tungsten Automation.
PostNL recently adopted applications including
Gravitee API Management in 2025, Optimizers EDI Gateway in 2024 and Akamai CDN in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PostNL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PostNL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PostNL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.