Powszechny Zaklad Ubezpieczen
Powszechny Zaklad Ubezpieczen Technographics
Powszechny Zaklad Ubezpieczen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Powszechny Zaklad Ubezpieczen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31617 Powszechny Zaklad Ubezpieczen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Powszechny Zaklad Ubezpieczen has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, SAP HCM (HR) for Core HR in 2016, Smiddle Contact Manager for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Powszechny Zaklad Ubezpieczen is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Powszechny Zaklad Ubezpieczen revenues, which have grown to $14.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Powszechny Zaklad Ubezpieczen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Powszechny Zaklad Ubezpieczen Tech Stack and Enterprise Applications
Powszechny Zaklad Ubezpieczen ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Powszechny Zaklad Ubezpieczen implemented Oracle E-Business Suite as its core ERP Financial system, establishing an enterprise-grade platform for corporate accounting and statutory reporting. The deployment positioned Oracle E-Business Suite to act as the primary financial backbone for PZU's finance organization and related insurance accounting activities.
The implementation concentrated on finance-focused modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Treasury and Procurement, configured to support insurance-specific accounting workflows and month end close procedures. Configuration work emphasized chart of accounts design, module parameterization and standard financial controls consistent with ERP Financial functional patterns.
Architecturally the environment was provisioned on the Oracle application stack with the database tier operated on Oracle 12c and later 19c, providing a centralized transactional and reporting instance for financial processing. PZU maintains internal application service and development capability for Oracle 12c and 19c based applications, indicating in-house ownership of customization, patching and platform maintenance for Oracle E-Business Suite.
Operational coverage focused on corporate finance, accounting and treasury functions across the organization, with governance implemented through centralized configuration controls, role based access and documented workflow procedures to standardize financial close and statutory reporting processes.
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Powszechny Zaklad Ubezpieczen HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | Gavdi Group | 2016 | 2016 |
In 2016, Powszechny Zaklad Ubezpieczen implemented SAP HCM (HR) as its Core HR platform across the PZU Group to centralize employee record management and self-service capabilities. The deployment is scoped to serve over 110,000 employees and contractors and is designed to manage employees who are concurrently employed in multiple Group companies, consolidating personnel data for HR administration and managerial workflows.
The implementation included a portal for employee and managerial self-service and a working time management module. The employee and managerial self-service portal enables staff to verify and update personal data, plan holiday leave, and print payslips, tax declarations, and RMUAs, while the working time management module provides functionality for planning, recording, and analyzing working time in accordance with the Labor Code and internal company requirements.
S&T Services Polska led the project implementation with participation from Quercus and Gavdi Polska, and Gavdi Group consultants were responsible for delivering the employee and managerial self-service portal and the working time management functionalities. Operational coverage spans HR administration, timekeeping and manager approval workflows across PZU Group companies, aligning system governance with multi-company data management and shared HR processes.
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Payroll | HCM |
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2016 | 2016 |
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Talent Management | HCM |
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2020 | 2020 |
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Powszechny Zaklad Ubezpieczen CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smiddle | Legacy | Smiddle Contact Manager | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Powszechny Zaklad Ubezpieczen implemented Smiddle Contact Manager as a CRM to support contact center customer interaction management in Poland. Smiddle lists Powszechny Zaklad Ubezpieczen as a referenced customer and the Smiddle Contact Manager was used to support contact-center CRM and customer interaction management according to Smiddle product and client information.
The implementation narrative indicates configuration of core Smiddle Contact Manager capabilities aligned to contact center workflows, including contact management, interaction history and case logging, and an agent-facing interface for handling inbound and outbound interactions. These module selections are inferred from Smiddle product descriptions and the customer listing rather than from a public PZU case study, and the Smiddle Contact Manager name is used to describe the deployed functional stack.
Operational coverage centered on contact center and customer service functions within Powszechny Zaklad Ubezpieczen in Poland, aligning CRM processes with omnichannel interaction handling and telephony-connected workflows typical for CRM deployments. The deployment framed Smiddle Contact Manager as the primary customer interaction system for service representatives and contact center supervisors, supporting day-to-day contact routing, interaction recording and case follow up.
Governance and process changes emphasized standardizing agent workflows, configuring role-based access and instrumenting interaction records to support insurer customer service operations and compliance needs. Rollout and operationalization details are not published publicly, the description focuses on the implemented application, Smiddle Contact Manager, and its role as a CRM for Powszechny Zaklad Ubezpieczen.
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Marketing Automation | CRM |
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2018 | 2018 |
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Powszechny Zaklad Ubezpieczen Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2021 | 2021 |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2021 | 2021 |
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Powszechny Zaklad Ubezpieczen Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2012 | 2012 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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Powszechny Zaklad Ubezpieczen TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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Powszechny Zaklad Ubezpieczen PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2017 | 2017 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Powszechny Zaklad Ubezpieczen IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Powszechny Zaklad Ubezpieczen
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Powszechny Zaklad Ubezpieczen Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Powszechny Zaklad Ubezpieczen IT executives and key decision makers. This section highlights Powszechny Zaklad Ubezpieczen's latest recorded technology evaluations, including IBM PowerVM for Network Virtualisation on 2026-02-11, Acumatica Cloud ERP for ERP Financial on 2025-12-18, and Appian for Robotic Process Automation on 2025-09-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Powszechny Zaklad Ubezpieczen digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Powszechny Zaklad Ubezpieczen Technographics
Powszechny Zaklad Ubezpieczen is a Insurance organization based in Poland,
with around 31617 employees and annual revenues of $14.74 billion.
Powszechny Zaklad Ubezpieczen operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP HCM (HR) and Smiddle Contact Manager,
covering areas like ERP Financial, Core HR and CRM.
Powszechny Zaklad Ubezpieczen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Smiddle.
Powszechny Zaklad Ubezpieczen recently adopted applications including
SAS AI Governance Advisory in 2025, Smiddle Contact Manager in 2022 and Murex MX.3 Investment Management - Portfolio Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Powszechny Zaklad Ubezpieczen’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Powszechny Zaklad Ubezpieczen’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Powszechny Zaklad Ubezpieczen technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.