AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Powszechny Zaklad Ubezpieczen Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2012 2012
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP HCM (HR) Core HR HCM Gavdi Group 2016 2016
In 2016, Powszechny Zaklad Ubezpieczen implemented SAP HCM (HR) as its Core HR platform across the PZU Group to centralize employee record management and self-service capabilities. The deployment is scoped to serve over 110,000 employees and contractors and is designed to manage employees who are concurrently employed in multiple Group companies, consolidating personnel data for HR administration and managerial workflows. The implementation included a portal for employee and managerial self-service and a working time management module. The employee and managerial self-service portal enables staff to verify and update personal data, plan holiday leave, and print payslips, tax declarations, and RMUAs, while the working time management module provides functionality for planning, recording, and analyzing working time in accordance with the Labor Code and internal company requirements. S&T Services Polska led the project implementation with participation from Quercus and Gavdi Polska, and Gavdi Group consultants were responsible for delivering the employee and managerial self-service portal and the working time management functionalities. Operational coverage spans HR administration, timekeeping and manager approval workflows across PZU Group companies, aligning system governance with multi-company data management and shared HR processes.
Payroll HCM 2016 2016
Talent Management HCM 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Smiddle Legacy Smiddle Contact Manager CRM CRM n/a 2022 2022
In 2022, Powszechny Zaklad Ubezpieczen implemented Smiddle Contact Manager as a CRM to support contact center customer interaction management in Poland. Smiddle lists Powszechny Zaklad Ubezpieczen as a referenced customer and the Smiddle Contact Manager was used to support contact-center CRM and customer interaction management according to Smiddle product and client information. The implementation narrative indicates configuration of core Smiddle Contact Manager capabilities aligned to contact center workflows, including contact management, interaction history and case logging, and an agent-facing interface for handling inbound and outbound interactions. These module selections are inferred from Smiddle product descriptions and the customer listing rather than from a public PZU case study, and the Smiddle Contact Manager name is used to describe the deployed functional stack. Operational coverage centered on contact center and customer service functions within Powszechny Zaklad Ubezpieczen in Poland, aligning CRM processes with omnichannel interaction handling and telephony-connected workflows typical for CRM deployments. The deployment framed Smiddle Contact Manager as the primary customer interaction system for service representatives and contact center supervisors, supporting day-to-day contact routing, interaction recording and case follow up. Governance and process changes emphasized standardizing agent workflows, configuring role-based access and instrumenting interaction records to support insurer customer service operations and compliance needs. Rollout and operationalization details are not published publicly, the description focuses on the implemented application, Smiddle Contact Manager, and its role as a CRM for Powszechny Zaklad Ubezpieczen.
Marketing Automation CRM 2018 2018
Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Portfolio and Investment Management Investment Management 2021 2021
Trading Platform, Portfolio and Investment Management Investment Management 2021 2021
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2012 2012
Supplier Relationship Management Procurement 2012 2012
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2025 2025
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Extract, Transform, and Load (ETL), Data Replication PaaS 2017 2017
Robotic Process Automation PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Database Management IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Powszechny Zaklad Ubezpieczen
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Powszechny Zaklad Ubezpieczen Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Powszechny Zaklad Ubezpieczen Technographics

Powszechny Zaklad Ubezpieczen is a Insurance organization based in Poland, with around 31617 employees and annual revenues of $14.74 billion.

Powszechny Zaklad Ubezpieczen operates a diverse technology stack with applications such as Oracle E-Business Suite, SAP HCM (HR) and Smiddle Contact Manager, covering areas like ERP Financial, Core HR and CRM.

Powszechny Zaklad Ubezpieczen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, SAP and Smiddle.

Powszechny Zaklad Ubezpieczen recently adopted applications including SAS AI Governance Advisory in 2025, Smiddle Contact Manager in 2022 and Murex MX.3 Investment Management - Portfolio Management in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Powszechny Zaklad Ubezpieczen’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Powszechny Zaklad Ubezpieczen’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Powszechny Zaklad Ubezpieczen technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.