Singapore, 797560,
Singapore
Pratt & Whitney Asia Pacific Technographics
Pratt & Whitney Asia Pacific Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pratt & Whitney Asia Pacific and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Pratt & Whitney Asia Pacific employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pratt & Whitney Asia Pacific has purchased the following applications: DocuSign eSignature for Digital Signing in 2021, Adobe Audience Manager for Data Management Platform in 2021, ServiceNow ITSM for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pratt & Whitney Asia Pacific is running and its propensity to invest more and deepen its relationship with DocuSign , Sitecore , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pratt & Whitney Asia Pacific revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pratt & Whitney Asia Pacific intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pratt & Whitney Asia Pacific Tech Stack and Enterprise Applications
Pratt & Whitney Asia Pacific Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Pratt & Whitney Asia Pacific deployed DocuSign eSignature as a Digital Signing solution. The implementation places DocuSign eSignature on the company website to enable electronic signature capture for externally facing documents and web forms, allowing external counterparties to complete signatures without a separate portal login.
The configuration leverages standard Digital Signing capabilities including template based document generation, authentication controls, and audit trail recording to support signature validation and record keeping. Operational governance emphasizes centralized template management and documented signing procedures to ensure consistent document routing and signature workflows for web based documents.
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Web Content Management | Content Management |
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2020 | 2020 |
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Pratt & Whitney Asia Pacific CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Audience Manager | Data Management Platform | CRM | n/a | 2021 | 2021 |
In 2021, Pratt & Whitney Asia Pacific deployed Adobe Audience Manager as a Data Management Platform to manage audience data on their Singapore website https://www.prattwhitney.com/sg/. The implementation is focused on web-based audience collection and segmentation to support digital marketing and demand generation use cases across the companys regional marketing operations. Adobe Audience Manager was configured to perform core DMP functions including web tag based data ingestion, profile stitching across identifiers, trait and segment creation, and rule based segment orchestration for activation. Configuration work emphasized segment lifecycle management and automated audience refresh processes within Adobe Audience Manager to maintain production segments for campaign targeting. Integrations were established to forward curated audience segments into downstream adtech and marketing execution systems while ingesting first party behavioral data and consent signals from the website analytics and privacy frameworks. Operational ownership and day to day use of the Data Management Platform are assigned to digital marketing and analytics teams supporting Asia Pacific campaigns, with the DMP serving as the central audience repository for campaign orchestration. Governance was put in place around tag governance, data classification, audience access controls, and privacy compliant data handling, aligning marketing operations and analytics workflows for audience creation and activation via Adobe Audience Manager.
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Pratt & Whitney Asia Pacific ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020 Pratt & Whitney Asia Pacific deployed ServiceNow ITSM as its IT Service Management platform to centralize incident and request handling for its Singapore operations. ServiceNow ITSM is surfaced on the company website to provide a web-based self-service portal and knowledge base for employees and contractors.
The implementation focused on standard ITSM capabilities, including incident management, problem management, change management, a service catalog, and a configuration management database to support configuration and asset visibility. Configuration emphasized workflow orchestration, form-based request routing, automated ticket assignment, and SLA definitions consistent with core IT Service Management practices.
ServiceNow ITSM is used to deliver web-initiated service requests and knowledge articles through the corporate site, enabling end users to log incidents and request services online. The deployment architecture centers on the ServiceNow cloud offering with portal integration to the public-facing website, while no third-party integrators or specific backend systems were identified in the source.
Governance was organized around centralized IT service processes, establishing formal request fulfillment and change approval workflows and introducing tiered support roles to manage escalations. Process controls and role-based access were highlighted as part of the rollout to align daily operations with standard IT Service Management procedures.
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Pratt & Whitney Asia Pacific PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Pratt & Whitney Asia Pacific IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Pratt & Whitney Asia Pacific CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Pratt & Whitney Asia Pacific
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Apps Being Evaluated by Pratt & Whitney Asia Pacific Executives
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