Kirksville, 63501, MO,
United States
Preferred Family Healthcare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Preferred Family Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Preferred Family Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Preferred Family Healthcare has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Twilio Sendgrid for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Preferred Family Healthcare is running and its propensity to invest more and deepen its relationship with Sage , Google , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Preferred Family Healthcare revenues, which have grown to $425.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Preferred Family Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Preferred Family Healthcare implemented Sage 500 ERP (formerly MAS 500) as its ERP Financial application to support centralized cash management and general ledger operations. The implementation was focused within accounts receivable and treasury functions while maintaining operational links to accounts payable and the insurance department, serving sites across four states and managing more than 40 bank accounts.
Sage 500 ERP was used to drive core financial workflows including posting numerous types of receivables to the general ledger, creating and posting journal entries to keep the general ledger accurate and balanced, and producing a Daily Cash Report that documented incoming cash flows from multiple bank accounts and routed that information to necessary individuals including the CFO. Monthly bank reconciliations for 40 plus bank accounts were prepared using Sage 500 ERP combined with Excel based workpapers and Google sheets, reflecting a hybrid configuration of system accounting and spreadsheet-based reconciliation controls.
Operational integration extended to behavioral health billing, with client payments posted into the general ledger in Sage 500 ERP and recorded in Credible behavioral health software, creating a controlled handoff between clinical billing and corporate finance records. The deployment supported multi-site collections and payment posting from various locations and sources, and required routine communications with sites across four states to resolve transaction questions and ensure consistent treatment of cleared items.
Governance practices centered on daily cash reporting and monthly reconciliation cycles, with the Daily Cash Report delivering actionable visibility to the CFO and reconciliations providing the primary control over 40 plus bank accounts. Staff used problem solving and structured communication to answer site inquiries, maintained multiple Excel and Google sheets to support reconciliation accuracy, and managed operational cash on hand for the Residential Consumer Floor to ensure client reimbursements were available when required.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Preferred Family Healthcare implemented Google Workspace (Formerly Google G-Suite) for Collaboration, a deployment that is observable from signals on the organization website. Preferred Family Healthcare uses Google Workspace (Formerly Google G-Suite) to support core communication and content workflows across its operations, positioning the application as the primary Collaboration platform for staff interaction and document exchange.
Google Workspace was configured to deliver standard Collaboration capabilities including enterprise email, calendaring, cloud file storage, real time document co editing, and video conferencing. The implementation surface includes Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and the Admin console, which together enable shared document workflows, meeting coordination, and centralized content repositories.
Operationally the deployment aligns with typical enterprise administration patterns, using domain level management through the Admin console for user provisioning, access control, and configuration of security settings. For a healthcare organization of this scale the implementation implies configuration of administrative controls, role based access and device management to support secure Collaboration and governance of content and communication.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Preferred Family Healthcare deployed Twilio Sendgrid on its public website to centralize Transactional Email for site originations and programmatic notifications. The Twilio Sendgrid implementation focuses on web driven transactional workflows rather than bulk marketing, positioning Twilio Sendgrid as the primary SMTP relay and API endpoint for messages triggered by website forms and account events.
Configuration and functional modules include API based sending and SMTP relay configuration, dynamic transactional templates with variable substitution, and event webhook processing for deliveries, bounces and spam reports. The deployment also uses suppression and bounce management and deliverability controls to automate error handling and maintain inbox placement, reflecting standard Transactional Email capabilities such as template management, transactional API, event webhooks and deliverability tooling.
Operational scope centers on website driven business functions including account notifications, authentication flows and service confirmations where reliable email delivery is essential. Governance is implemented at the application and communications administration level, with template stewardship and event handling managed by web application teams and admins and with role based access control to the Twilio Sendgrid console. The implementation ties Preferred Family Healthcare Twilio Sendgrid Transactional Email to the organization s online patient and user interaction layer.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Archive as a Service (AaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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