Mountlake Terrace, 98043, WA,
United States
Premera Blue Cross Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Premera Blue Cross and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 Premera Blue Cross employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Premera Blue Cross has purchased the following applications: Workday Accounts Payable for AP Automation in 2023, Workday HCM for Core HR in 2018, AgencyBloc for Agency Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Premera Blue Cross is running and its propensity to invest more and deepen its relationship with Workday , Gallup , AgencyBloc or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Premera Blue Cross revenues, which have grown to $3.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Premera Blue Cross intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Accounts Payable | AP Automation | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Premera Blue Cross implemented Workday Accounts Payable as a core element of its AP Automation efforts, placing the application within the broader Workday finance suite. The deployment was positioned to centralize invoice intake, approvals, and payment orchestration across Finance and Accounting Operations.
Workday Accounts Payable was configured alongside Workday Payroll, Timekeeping, Expense reporting, and Accounts Receivable modules, reflecting an integrated application topology inside the Workday cloud suite. Functional workstreams emphasized automated invoice processing, corporate card expense report automation and approvals, and standardization of procure to pay controls to reduce manual reconciliation work.
Operational scope covered Accounts Payable, Procurement, Payroll and Accounts Receivable teams, with Finance Operations leading change management, training, job aids, policies and companywide communications. The implementation included a third party audit of accounts payable transactions that produced process improvements and identified 46,000 dollars in findings from a 519 million dollar audit sample, with an error rate reported at six times lower than the national benchmark.
Governance centered on centralized process documentation and role based approval workflows, supported by mentoring and coaching for AP and adjacent finance teams. The broader Workday deployment activity also delivered related outcomes such as elimination of manual corporate card expense report generation and staffing cost reductions reported in adjacent payroll and timekeeping initiatives.
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AR Automation | ERP Financial Management |
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2023 | 2023 |
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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Expense Management | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2018 | 2019 |
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Employee Engagement | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AgencyBloc | Legacy | AgencyBloc | Agency Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Premera Blue Cross implemented AgencyBloc as an Agency Management application to centralize commission processing and producer recordkeeping for its commissions function. AgencyBloc is configured to capture sales and commission data, perform commission calculations and validations, and produce the operational reports used by managers and finance stakeholders.
The AgencyBloc implementation emphasizes commission calculation engines, producer profile management, transaction level sales tracking, and reporting capabilities that support end to end commission workflows. Functional configuration aligns with the Commissions Analyst role, including data reconciliation, adjustment workflows, payment submission processes, and controls for maintaining commission confidentiality.
Integrations include use of Sequel Data Access for data extraction and Tableau for analytical reporting, enabling the commissions team to assimilate, analyze, and maintain records of sales and commission data for internal and external producers. Operational coverage explicitly spans the Commissions team and associated Finance and Sales management stakeholders, with documented procedures for research and resolution of producer inquiries and adjustments.
Governance around AgencyBloc focuses on documented commission processing procedures, periodic evaluation of commission guidelines, strict deadlines for payment submissions, and role based access to maintain confidentiality. The deployment supports routine reporting to Managers, Producers, and Finance, and embeds workflow steps for research, adjustment, and submission rather than manual spreadsheet driven processing.
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Core Admin Processing System | ERP Services and Operations |
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2012 | 2012 |
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Patient Management, Insurance Claims Management | ERP Services and Operations |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Event Management | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2017 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2007 | 2007 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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