Premium Retail Services
618 Spirit Drive,
Chesterfield, 63005, MO,
United States
Chesterfield, 63005, MO,
United States
1 636-728-0592
Retail
Premium Retail Services Technographics
Premium Retail Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Premium Retail Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Premium Retail Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Premium Retail Services has purchased the following applications: Avature ATS for Applicant Tracking System in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, GrooveHQ for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Premium Retail Services is running and its propensity to invest more and deepen its relationship with Avature , ADP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Premium Retail Services revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Premium Retail Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Premium Retail Services Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Oracle Taleo Cloud Service | Avature ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Premium Retail Services migrated from Oracle Taleo Cloud Service to Avature ATS. The 9000 employee United States retail company deployed Avature ATS as its Applicant Tracking System and embedded the application on its corporate careers site to host job listings and capture candidate applications.
The Avature ATS deployment focused on core applicant tracking workflows including requisition management, candidate profile and resume parsing, configurable interview scheduling, offer management, and talent CRM style pipelines. Configuration emphasized configurable workflows, custom candidate stages, automated notifications, and reporting dashboards consistent with Applicant Tracking System capabilities.
Integration was concentrated on the public careers portal where Avature ATS hosts job listings and manages end to end application flows from posting through hire. Operational ownership is with HR and corporate recruiting teams in the United States, supporting talent acquisition, store level hiring, and corporate recruiting functions.
Governance work standardized requisition approvals, candidate data governance, and recruitment workflow policies to align store recruiting with corporate hiring processes. The implementation replaced Oracle Taleo Cloud Service as the primary Applicant Tracking System and centralized career site job administration through Avature ATS.
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BackGround Screening | HCM |
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2016 | 2016 |
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Premium Retail Services implemented Cisco Webex Meetings as an Audio Video and Web Conferencing solution on its public website to provide web-based meeting access for external participants and distributed teams. The deployment exposed Cisco Webex Meetings join links and scheduling endpoints through the corporate site to streamline browser-based entry to hosted sessions.
The implementation leveraged standard Audio Video and Web Conferencing capabilities, including scheduled and ad hoc meeting hosting, multi-party video and audio, screen sharing, recording and playback, and meeting controls for hosts and moderators. Cisco Webex Meetings was configured to prioritize browser client delivery and web-embedded meeting access to reduce barriers for external attendees.
Operational coverage focused on corporate communications and store operations teams that require frequent synchronous collaboration with suppliers and field staff, with IT-driven provisioning to publish meeting entry points via the website and internal scheduling pages. Governance emphasized centralized configuration of meeting templates and access patterns to ensure consistent public-facing conferencing behavior across the organization.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Groove | Legacy | GrooveHQ | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Premium Retail Services implemented GrooveHQ on its website as a Customer Support solution to centralize web-based inquiry handling. The deployment uses GrooveHQ as a SaaS, web-embedded support channel for customer-facing communications and is positioned to manage inbound requests originating from the company website.
The implementation emphasizes Customer Support functional workflows, including a shared inbox model, ticketing and routing configurations, and a knowledge base for common customer issues, reflecting standard capabilities of the GrooveHQ product. Operational scope is focused on the customer service organization and front line agents who manage web-originated tickets, with governance centered on centralized inbox ownership and configured ticket workflows to standardize response handling.
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Premium Retail Services
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Premium Retail Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Premium Retail Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Premium Retail Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Premium Retail Services Technographics
Premium Retail Services is a Retail organization based in United States,
with around 9000 employees and annual revenues of $1.00 billion.
Premium Retail Services operates a diverse technology stack with applications such as
Avature ATS, Cisco Webex Meetings and GrooveHQ,
covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Customer Support.
Premium Retail Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Avature, Cisco Systems and Groove.
Premium Retail Services recently adopted applications including
UKG Workforce Central Payroll (ex Kronos Workforce Payroll) in 2021, UKG Pro Payroll (ex Ultipro Payroll) in 2021 and ADP Time and Attendance in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Premium Retail Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Premium Retail Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Premium Retail Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.