ProAssurance
100 Brookwood Place,
Birmingham, 35209, AL,
United States
Birmingham, 35209, AL,
United States
1 205-877-4400
Insurance
ProAssurance Technographics
ProAssurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ProAssurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1036 ProAssurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ProAssurance has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ProAssurance is running and its propensity to invest more and deepen its relationship with Infor , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ProAssurance revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ProAssurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ProAssurance Tech Stack and Enterprise Applications
ProAssurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, ProAssurance implemented Infor SunSystems as its ERP Financial application to centralize corporate finance and accounting workflows. Infor SunSystems provided core ERP Financial capabilities including general ledger, journal management, accounts payable and accounts receivable, and period close orchestration for the company finance organization.
The implementation required configuration of the Infor SunSystems Transferdesk tool to process the resulting journal transactions files. Transferdesk was configured to produce, validate and import batch journal transaction files to feed the Infor SunSystems general ledger, embedding automated journal ingestion and validation rules into the accounting intake pipeline.
Operational coverage focused on corporate finance and accounting functions, with governance instituted around file generation, journal approval workflows and scheduled batch processing. The rollout included configuring Transferdesk validation rules and operator procedures, and training finance staff on the revised journal file handling and posting workflows.
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ProAssurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, ProAssurance implemented Cisco Webex Meetings on its website. Cisco Webex Meetings is deployed as an Audio Video and Web Conferencing solution to provide web-based meeting access and client-facing collaboration directly from the corporate site.
The implementation surfaces core Audio Video and Web Conferencing capabilities, including browser-based join, video and audio conferencing, screen sharing, session recording, participant controls, and meeting scheduling and management features consistent with enterprise conferencing platforms. The full application name Cisco Webex Meetings is used to provision meeting rooms and generate web-enabled session links that can be embedded or linked from site pages.
Operational coverage focuses on corporate communications and external client interactions within ProAssurance, supporting collaboration workflows used by underwriting, claims, and other client-facing functions. Governance is implemented through standard meeting access controls, participant authentication, and administrative controls for scheduling and recording management when sessions are hosted via the website.
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Collaboration | Collaboration |
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2015 | 2015 |
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ProAssurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 ProAssurance implemented DocuSign eSignature as a Digital Signing solution on its corporate website to enable electronic signatures for customer facing document workflows. The deployment leverages DocuSign eSignature capabilities including electronic signature capture, envelope management, authentication options, and audit trail reporting to support signed documents originating from web intake and broker portals. This implementation positions DocuSign eSignature to manage signature collection and provide compliance evidence while preserving document status and signature metadata.
Operational coverage centers on public website signature flows for policyholders and intermediaries, embedding signature capture into online forms and document delivery paths so signed artifacts feed into internal review and retention processes. Governance emphasizes secure authentication, retention of immutable audit trails for regulatory compliance, and standardization of signature workflows to align web intake, legal review, and customer communications. Rollout focuses on centralizing signature capture through the website with administrative controls used to manage envelopes, monitor signature statuses, and maintain signature verification records.
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Web Content Management | Content Management |
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2020 | 2020 |
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ProAssurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ProAssurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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ProAssurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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ProAssurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2019 | 2019 |
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ProAssurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at ProAssurance
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Finance, Corporate Controller | VP | Finance | |
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Chief Financial Officer, Treasurer & EVP | CXO | Finance | |
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SVP Technology | VP | IT | |
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Asst. Vice President Information System | VP | IT | |
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VP of Digital Experience & Strategy | VP | IT | |
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Director ServiceNow Solutions | Director | IT | |
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Director of Digital Experience | Director | IT | |
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VP Technology | VP | IT | |
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AVP, Technology | VP | IT | |
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SVP Technology | VP | IT | |
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VP, Operational Process & Alignment | VP | IT | |
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Apps Being Evaluated by ProAssurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ProAssurance IT executives and key decision makers. This section highlights ProAssurance's latest recorded technology evaluations, including AuditBoard for Governance, Risk and Compliance on 2025-07-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ProAssurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-07-22 | ProAssurance | Evaluated | AuditBoard | AuditBoard | Governance, Risk and Compliance | TRM |
FAQ - APPS RUN THE WORLD ProAssurance Technographics
ProAssurance is a Insurance organization based in United States,
with around 1036 employees and annual revenues of $1.13 billion.
ProAssurance operates a diverse technology stack with applications such as
Infor SunSystems, Cisco Webex Meetings and DocuSign eSignature,
covering areas like ERP Financial, Audio Video and Web Conferencing and Digital Signing.
ProAssurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Cisco Systems and DocuSign.
ProAssurance recently adopted applications including
DocuSign eSignature in 2021, ServiceNow Customer Service Management in 2021 and Qualtrics Email Survey in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ProAssurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ProAssurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ProAssurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.