ProMedica
100 Madison Ave,
Toledo, 43604, OH,
United States
Toledo, 43604, OH,
United States
1 567-585-9600
Healthcare
ProMedica Technographics
ProMedica Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ProMedica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 56000 ProMedica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ProMedica has purchased the following applications: Infor TrueCost for ERP Financial in 2021, HRSmart Talent Management for Talent Management in 2012, HealthRules Payer for Core Admin Processing System in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ProMedica is running and its propensity to invest more and deepen its relationship with Infor , DATABASICS , Deltek or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ProMedica revenues, which have grown to $6.93 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ProMedica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ProMedica Tech Stack and Enterprise Applications
ProMedica ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor TrueCost | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, ProMedica implemented Infor TrueCost as a component of an Infor CloudSuite Healthcare deployment to address consolidated financial management and cost accounting needs. The deployment targeted ERP Financial capabilities to unify finance, human resources, and supply chain financial data after ProMedica's acquisition of HCR ManorCare.
Infor TrueCost was configured to support cost accounting and financial consolidation processes within the CloudSuite footprint, with emphasis on standardized item master controls and centralized cost rollups. Functional modules and capabilities implemented included cost allocation, product and item master rationalization, and consolidated financial reporting workflows consistent with ERP Financial operations.
The implementation operated across ProMedica's U.S. hospital and post acute sites, aligning finance, HR, and supply chain transaction detail within the CloudSuite environment to create a single source for cost and item data. Integrations were contained within the Infor CloudSuite Healthcare ecosystem, enabling shared master data and financial entries across modules rather than separate point solutions.
Governance changes focused on centralized item master stewardship and finance consolidation processes to enforce consistent costing and reporting policies across sites. Outcomes explicitly reported included improved financial reporting and a reduced item master across the United States, reflecting tighter cost control and master data consolidation driven by Infor TrueCost and the CloudSuite implementation.
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Expense Management | ERP |
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2012 | 2012 |
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ProMedica HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deltek | Legacy | HRSmart Talent Management | Talent Management | HCM | n/a | 2012 | 2012 |
In 2012, ProMedica selected HRSmart Talent Management to support recruiting, development and retention across its large U.S. healthcare organization. The deployment covered enterprise HR and talent functions for the system's approximately 56,000 employees and targeted centralized recruiting and development workflows.
HRSmart Talent Management was implemented as a unified talent management platform consolidating applicant tracking, candidate management and workforce development workflows to standardize hiring and retention processes. Configuration emphasized role based access for HR staff and hiring managers and automated candidate lifecycle events to reduce manual handoffs.
The solution integrated with ProMedica's existing HRIS to synchronize employee records and enable end to end HR process flows while preserving core HR and payroll data sources. Integration scope focused on data exchange for new hires, status changes and development plans to support HR operations, talent acquisition and learning functions.
Public communications accompanying the selection highlighted anticipated HR improvements and positioned HRSmart favorably against competing vendors, noting the decision met ProMedica's performance, price and delivery criteria. Governance described in the announcement emphasized HR oversight for configuration and policies to align system behavior with organizational talent management objectives.
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2011 | 2011 |
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ProMedica ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | SS&C AMISYS Advance | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 ProMedica migrated from SS&C AMISYS Advance to HealthEdge Software HealthRules Payer, implementing HealthRules Payer as the Core Admin Processing System for payer administration within the health system. The initiative was executed for ProMedica, a 56,000 employee healthcare organization, and began in August 2021 as a multi-year remote contract through August 2023.
The implementation centered on data migration and workflow automation, with explicit development of .NET APIs and ASP.NET Web API endpoints to extend HealthRules Payer integration capabilities. Engineers automated business processes using VB scripting in FIS Workflow Manager formerly Macess, and implemented SQL Server optimizations including stored procedures, functions, and triggers to improve transactional performance and data processing within the HealthRules Payer environment.
System integration work emphasized bidirectional data exchange between the new HealthRules Payer core and enterprise systems, ensuring compliance with HIPAA standards during migration from SS&C AMISYS Advance. Operational coverage focused on payer administration functions, incorporating standard Core Admin Processing System workflows such as member enrollment, claims adjudication, billing orchestration, and provider data management, while maintaining secure interfaces for claims and eligibility feeds.
Governance and rollout were organized over the two year contract window with remote delivery, combining configuration governance, scripted workflow orchestration, and database change controls to reduce manual processing. The project documentation reports improved operational efficiency through automated workflows and API driven integrations as an explicit outcome.
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2017 |
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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Healthcare ERP | ERP Services and Operations |
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2022 | 2022 |
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Healthcare ERP | ERP Services and Operations |
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2014 | 2014 |
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Healthcare ERP | ERP Services and Operations |
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2022 | 2022 |
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Healthcare ERP | ERP Services and Operations |
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2022 | 2022 |
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Healthcare ERP | ERP Services and Operations |
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2022 | 2022 |
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Healthcare ERP | ERP Services and Operations |
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2014 | 2014 |
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Home Care Management | ERP Services and Operations |
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2016 | 2016 |
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Medical Practice Management | ERP Services and Operations |
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2017 | 2017 |
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ProMedica Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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ProMedica Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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ProMedica CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ProMedica ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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ProMedica TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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ProMedica IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2000 | 2000 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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ProMedica CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ProMedica
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, HR, Payroll and Labor Relations | VP | HR | |
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Chief Operating Officer | CXO | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Chief Information Officer | CXO | IT | |
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Director IT Systems - HR, Payroll & WFM | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by ProMedica Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ProMedica IT executives and key decision makers. This section highlights ProMedica's latest recorded technology evaluations, including Zelis Payment Integrity for Payment Integrity on 2026-03-17, Stadia Maps for Geographic Information System on 2026-02-20, and Corpay AP Automation for AP Automation on 2025-06-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ProMedica digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-17 | ProMedica | Evaluated | Zelis Healthcare | Zelis Payment Integrity | Payment Integrity | TRM |
| 2026-02-20 | ProMedica | Evaluated | Stadia Maps | Stadia Maps | Geographic Information System | PLM and Engineering |
| 2025-06-25 | ProMedica | Evaluated | Corpay, a Fleetcore Company | Corpay AP Automation | AP Automation | ERP |
FAQ - APPS RUN THE WORLD ProMedica Technographics
ProMedica is a Healthcare organization based in United States,
with around 56000 employees and annual revenues of $6.93 billion.
ProMedica operates a diverse technology stack with applications such as
Infor TrueCost, HRSmart Talent Management and HealthRules Payer,
covering areas like ERP Financial, Talent Management and Core Admin Processing System.
ProMedica has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Deltek and HealthEdge Software.
ProMedica recently adopted applications including
Epic OpTime in 2022, Epic Beacon Oncology in 2022 and Epic Radiant in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ProMedica’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ProMedica’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ProMedica technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.