Jakarta, 12950,
Indonesia
PT Bank BTPN Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by PT Bank BTPN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13854 PT Bank BTPN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PT Bank BTPN has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019, Pega 7 Platform for Apps Development in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PT Bank BTPN is running and its propensity to invest more and deepen its relationship with Microsoft , Pegasystems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PT Bank BTPN revenues, which have grown to $322.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT Bank BTPN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Database Management | IaaS |
|
2017 | 2017 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega 7 Platform | Apps Development | PaaS | n/a | 2012 | 2012 |
In 2012, PT Bank BTPN implemented the Pega 7 Platform for Apps Development. The rollout targeted the bank s CRM Center of Excellence, where Pega 7 Platform was used to build case management and customer-facing workflow applications aligned with CRM operations and front-office process automation.
Configuration and delivery work emphasized functional specification and controlled development, analysts created and reviewed Functional Specification Documents, executed internal testing and system integration testing, and managed defect remediation and technical support. The program leveraged Pega Platform Methodology and an SSDLC approach to govern rule design, case life cycle modeling, and workflow orchestration within the Pega 7 Platform implementation.
Operational coverage centered on the CRM COE and involved system analysts, project officers, technology analysts, and QA resources within PT Bank BTPN. Governance practices documented requirements, captured technical input for development, and maintained release artifacts and test evidence to support handoffs between business owners and technical teams.
Day to day responsibilities recorded in the implementation included gathering technical requirements from project officers, preparing documentation, following up on bug fixes, and providing technical analysis and support to Technology Analysts. The implementation narrative highlights Pega 7 Platform, the Apps Development category, and process and governance controls applied by the bank s CRM team.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Core Banking | ERP Services and Operations |
|
2020 | 2020 |
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Core Banking | ERP Services and Operations |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Core HR | HCM |
|
2012 | 2012 |
|
|
|
|
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Workforce Management | HCM |
|
2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
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Marketing Automation | CRM |
|
2019 | 2019 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2020 | 2020 |
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|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
|
2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Product Information Management | eCommerce |
|
2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||